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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CyberArk Privileged Access Management

    Score8.5 out of 10
    N/ACyberArk is a privileged account and access security suite issued by the company of the same name in Massachusetts . The Core Privileged Access Security Solution unifies Enterprise Password Vault, Privileged Session Manager and Privileged Threat Analytics to protect an organization’s most critical assets.N/A

    Kaseya VSA

    Score8.3 out of 10
    N/AKaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.N/A
    Pricing
    CyberArk Privileged Access ManagementKaseya VSA
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CyberArk Privileged Access ManagementKaseya VSA
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCyberArk offers a variety of Identity Security packages for different user types within an organization.—
    More Pricing Information
    Community Pulse
    CyberArk Privileged Access ManagementKaseya VSA
    Considered Both Products
    Cyberark
    No answer on this topic
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    81%
    Would buy again
    13 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    88%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    93%
    Implementation went as expected
    14 Answers
    Features
    CyberArk Privileged Access ManagementKaseya VSA
    Application Performance Management
    Comparison of Application Performance Management features of CyberArk Privileged Access Management and Kaseya VSA
    Feature
    CyberArk Privileged Access Management
    -
    Ratings
    Kaseya VSA
    7.5
    1 Ratings
    5% above category average
    Virtualization monitoring00 Ratings8.01 Ratings
    IT Asset Discovery00 Ratings7.01 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of CyberArk Privileged Access Management and Kaseya VSA
    Feature
    CyberArk Privileged Access Management
    -
    Ratings
    Kaseya VSA
    6.7
    13 Ratings
    6% below category average
    Remote monitoring00 Ratings9.013 Ratings
    Network device monitoring00 Ratings8.013 Ratings
    Activity Monitoring00 Ratings8.01 Ratings
    Management Tasks
    Comparison of Management Tasks features of CyberArk Privileged Access Management and Kaseya VSA
    Feature
    CyberArk Privileged Access Management
    -
    Ratings
    Kaseya VSA
    7.5
    12 Ratings
    11% above category average
    Patch Management00 Ratings8.012 Ratings
    Policy-based automation00 Ratings9.012 Ratings
    Remote Access
    Comparison of Remote Access features of CyberArk Privileged Access Management and Kaseya VSA
    Feature
    CyberArk Privileged Access Management
    -
    Ratings
    Kaseya VSA
    6.8
    1 Ratings
    3% below category average
    Attended device access00 Ratings8.01 Ratings
    Unattended device access00 Ratings8.01 Ratings
    Virtual device access00 Ratings9.01 Ratings
    Multiple-display support00 Ratings1.01 Ratings
    Multiple concurrent sessions00 Ratings8.01 Ratings
    Best Alternatives
    CyberArk Privileged Access ManagementKaseya VSA
    Small Businesses
    No answers on this topic
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    Delinea Secret Server
    Score7.2 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    BeyondTrust Endpoint Privilege Management
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CyberArk Privileged Access ManagementKaseya VSA
    Likelihood to Recommend
    9.0
    (10 ratings)
    8.0
    (30 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.2
    (4 ratings)
    5.5
    (8 ratings)
    User Testimonials
    CyberArk Privileged Access ManagementKaseya VSA
    Likelihood to Recommend
    Cyberark
    The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
    Incentivized
    Read full review
    Kaseya
    If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
    Read full review
    Pros
    Cyberark
    • Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
    • Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
    • Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.
    Incentivized
    Read full review
    Kaseya
    • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
    • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
    • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
    Incentivized
    Read full review
    Cons
    Cyberark
    • GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
    • More options when storing passwords - especially for network based passwords
    • Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)
    Incentivized
    Read full review
    Kaseya
    • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
    • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
    Incentivized
    Read full review
    Likelihood to Renew
    Cyberark
    No answers on this topic
    Kaseya
    Excellent product with easy learning curve
    Incentivized
    Read full review
    Usability
    Cyberark
    It’s very usable once the complexity of deployment has completed. It is a useful tool that is easy to learn and the user interface is laid out well. It works with SSO for our organization which makes secure login very fast as well. It works well across our need of on premises systems and cloud very quickly.
    Incentivized
    Read full review
    Kaseya
    I think this is a solid tool for enterprise IT, however it would be higher if Kaseya VSA addresses the areas raised around recent stability, their support team, multiple session & screen support etc. It does do it's main job and allows an easy way for IT to operate and is mostly fine.
    Incentivized
    Read full review
    Support Rating
    Cyberark
    I've been an engineer and architect in the Identity space for many years and CyberArk is the #1 tool I've found to help me secure accounts and credentials. I've architected CyberArk and built the implementation from the ground up twice in previous roles and found it here upon my arrival at my current job. I wouldn't want to have to live without it as it helps me sleep at night
    Incentivized
    Read full review
    Kaseya
    It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
    Incentivized
    Read full review
    Alternatives Considered
    Cyberark
    These other vendors have most of the safe features, but there were some things that I think CyberArk performed better while evaluating the other solutions. AWS secret manager was not available in one of the products and this was definitely needed in my environment. Also, bulk loading of accounts had a lot more flexibility in CyberArk than the other solutions. They offer both API and GUI options where the other vendors may not offer both.
    Incentivized
    Read full review
    Kaseya
    There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
    Incentivized
    Read full review
    Return on Investment
    Cyberark
    • Decreased the probability of an external cyber attack to privileged accounts..
    • Management can control privileged account life cycle management more effectively
    • Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
    • Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
    • Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
    Incentivized
    Read full review
    Kaseya
    • It has increased the efficiency of operational tasks for our technicians
    • It has change the speed at which we are able to deploy updates and software patches
    • It caused us to spend additional money on more security tools due to concern from breaches
    Incentivized
    Read full review
    ScreenShots

    CyberArk Privileged Access Management Screenshots

    Screenshot of ISPSSScreenshot of Privilege CloudScreenshot of Identity Security IntelligenceScreenshot of Identity Security Intelligence