An Honest Review of Kaseya IT Center
Updated March 01, 2018
An Honest Review of Kaseya IT Center

Overall Satisfaction with Kaseya IT Center
Kaseya IT Center is being used across our whole organization. It solves system alerts, patching as well as remote management.
- Third Party Patching
- Software Deployment
- System Monitoring
- System Alerts
- Remote Desktop - Not always able to connect
- Better Support and Documentation
- More offerings of KB Articles, webinars, and online resources
- Monitoring Systems under one pane of glass
- Alert notification
- Asset and Software Management
- Ad Hoc, and Canned Reports
- Software Deployment
- System monitoring
- System Patching
For the price point and resources we get with Kaseya IT Center it is a tour de force.
Using Kaseya IT Center
4 - IT and Operations
2 - Server Administration.
- IT Administration
- Asset Management
- Network Discovery
- Third Party Patching
- System Availability
- Cyber Security
- Business Intelligence
Evaluating IT Center and Competitors
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
- Existing Relationship with the Vendor
- Positive Sales Experience with the Vendor
It was the price and product usability.
Early Adoption and attended more training sessions.
IT Center Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Kept well informed No escalation required Support cares about my success | Need to explain problems multiple times |
Yes - Third Patch Patching was rebooting servers and workstations expectantly
I have an exceptional with getting the bug fixed with Third Party Patching.