What users are saying about
5 Ratings
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Score 7 out of 100
24 Ratings
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Score 7.1 out of 100

Attribute Ratings

  • CyberGrants is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

CyberGrants

90%
1 Rating
6.6

YourCause CSRconnect

66%
14 Ratings

Likelihood to Renew

CyberGrants

N/A
0 Ratings
7.8

YourCause CSRconnect

78%
5 Ratings

Usability

CyberGrants

N/A
0 Ratings
6.8

YourCause CSRconnect

68%
14 Ratings

Availability

CyberGrants

N/A
0 Ratings
7.5

YourCause CSRconnect

75%
4 Ratings

Performance

CyberGrants

N/A
0 Ratings
5.0

YourCause CSRconnect

50%
4 Ratings

Support Rating

CyberGrants

N/A
0 Ratings
7.3

YourCause CSRconnect

73%
28 Ratings

Online Training

CyberGrants

N/A
0 Ratings
7.1

YourCause CSRconnect

71%
3 Ratings

Implementation Rating

CyberGrants

N/A
0 Ratings
5.5

YourCause CSRconnect

55%
28 Ratings

Configurability

CyberGrants

N/A
0 Ratings
7.0

YourCause CSRconnect

70%
4 Ratings

Ease of integration

CyberGrants

N/A
0 Ratings
6.5

YourCause CSRconnect

65%
4 Ratings

Product Scalability

CyberGrants

N/A
0 Ratings
6.5

YourCause CSRconnect

65%
2 Ratings

Vendor post-sale

CyberGrants

N/A
0 Ratings
6.0

YourCause CSRconnect

60%
4 Ratings

Vendor pre-sale

CyberGrants

N/A
0 Ratings
6.5

YourCause CSRconnect

65%
4 Ratings

Likelihood to Recommend

CyberGrants

CyberGrants is very adaptable, so it's ideal for any team that has a large number of grants to review, especially teams with multiple grant applications running on different timetables. Their employee engagement features, while not something we've used, are an area we'd love to explore further, because they create an overall snapshot of giving to an organization (tying in-kind support from volunteerism, etc. in with gift matching contributions and grant applications). If you only receive a few grant applications, or a lot of your grant applicants are very hesitant to use computers or online applications, it might not be as worth it for you.
Read full review

Blackbaud

It is a great solution for a company that is looking to have a one-stop shop for employee volunteering and giving. It integrates with VolunteerMatch and Workday which is very helpful as the former feeds community volunteer opportunities to our company portal, and the latter is how payroll deductions get processed
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Pros

CyberGrants

  • Custom grant applications - it was easy for us to create applications that asked exactly the right questions. Features like downloadable budget templates were perfect for us, too.
  • Easy review process - we're able to see the status of any grant's review process in just a few clicks.
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Blackbaud

  • Dollars for Doers Volunteer Grant program features are very easy to use and manage.
  • Cause cards are a great incentive available through CSR connect.
  • Searching for charities to contribute dollars to is easy to navigate.
  • The Engagement Elements are very user-friendly and easy to update on the admin side. Our employees love them and how easy they are to find and click through.
Read full review

Cons

CyberGrants

  • Help guides on the admin page aren't always the most helpful for the specific questions I've had.
  • Reporting is almost TOO comprehensive - it can be a little overwhelming at first!
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Blackbaud

  • Date/calendar feature is rough - it automatically puts in a year out so you have to correct that and the time zone needs to automatically populate as it's a huge list that confuses most people.
  • The search feature overall - not intuitive and clunky and usually inaccurate - needs to be fine tuned as well as broadened to include everything associated with a particular event or user - having said that they have made great improvements in this in the recent future so that's something to be grateful for.
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Pricing Details

CyberGrants

Starting Price

Editions & Modules

CyberGrants editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    YourCause CSRconnect

    Starting Price

    Editions & Modules

    YourCause CSRconnect editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Product pricing varies based on company needs and employee size.

      Likelihood to Renew

      CyberGrants

      No answers on this topic

      Blackbaud

      We have thoroughly enjoyed our relationship with CSRconnect and YourCause/Blackbaud thus far.
      Read full review

      Usability

      CyberGrants

      No answers on this topic

      Blackbaud

      The usability of CSRconnect is light years ahead of our last program and we are so thankful for this. Some of our employees get intimidated by using the computer so it is helpful when the site is user-friendly and welcoming for our employees. They are also easily able to find events in the portal.
      Read full review

      Reliability and Availability

      CyberGrants

      No answers on this topic

      Blackbaud

      It is available when needed. It can be very slow at times.
      Read full review

      Performance

      CyberGrants

      No answers on this topic

      Blackbaud

      We do have issues with having to reload pages when we are working on reports or engagement tiles. If we dont reload something the information that we have been working to input in to the site or the reports do not save. This can be frustrating when we are on time constraints
      Read full review

      Support Rating

      CyberGrants

      No answers on this topic

      Blackbaud

      The implementation process was a bit rocky but ended up okay. The account manager is new and still learning himself so many of our questions are answered with "let me look into that and get back to you". He absolutely gets back to us and is very nice but not always very knowledgeable which can get frustrating.
      Read full review

      Online Training

      CyberGrants

      No answers on this topic

      Blackbaud

      It was a little challenging doing training on line i think in person may have been a little easier. we also did training before we had access to certain things so when the time came to use that training we had questions that came up that were not apart of the initial training.
      Read full review

      Implementation Rating

      CyberGrants

      No answers on this topic

      Blackbaud

      The implementation of CSRconnect takes way, way too long. Having to take down your entire CSR site for weeks, if not months, is an issue. Issues still arise from the implementation in terms of ensuring that reports and statistics on active users are pulling properly, as well as the transfer of information from one system to another. Some of this is definitely to be expected, as transferring this much information is a challenge. However, I would hope that issues would have been resolved by now
      Read full review

      Scalability

      CyberGrants

      No answers on this topic

      Blackbaud

      It has worked for our large company fine.
      Read full review

      Return on Investment

      CyberGrants

      • The time saved on administrative work is a huge win. We used a simple web form for our applications, and spent a lot of time and energy manually entering details into our old system.
      Read full review

      Blackbaud

      • We have been able to more accurately track global volunteerism.
      • Having an online platform for employees to organize their team volunteer projects has been wonderful. They are either doing more of them (we are so busy) or they were always doing all these activities but we are just finally aware of them because there is a platform to use now.
      • Reporting is not as flexible nor robust as we need it. Still doing many manual steps to get the data how we need it.
      Read full review

      Screenshots

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