What users are saying about
16 Ratings
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256 Ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Gusto

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256 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Feature Set Ratings

  • Darwinbox and Gusto are tied in 1 feature set: Payroll Management

Human Resource Management

7.1

Darwinbox

71%

Gusto

Feature Set Not Supported
N/A
Darwinbox ranks higher in 6/6 features

Employee demographic data

5.4
54%
3 Ratings
N/A
0 Ratings

Employment history

6.7
67%
3 Ratings
N/A
0 Ratings

Job profiles and administration

7.5
75%
3 Ratings
N/A
0 Ratings

Workflow for transfers, promotions, pay raises, etc.

6.7
67%
3 Ratings
N/A
0 Ratings

Organizational charting

8.2
82%
3 Ratings
N/A
0 Ratings

Organization and location management

8.0
80%
3 Ratings
N/A
0 Ratings

Payroll Management

7.7

Darwinbox

77%
7.7

Gusto

77%
Gusto ranks higher in 4/7 features

Pay calculation

7.3
73%
3 Ratings
7.4
74%
105 Ratings

Support for external payroll vendors

7.7
77%
3 Ratings
8.5
85%
8 Ratings

Off-cycle/On-Demand payment

7.6
76%
3 Ratings
N/A
0 Ratings

Benefit plan administration

7.3
73%
3 Ratings
5.9
59%
77 Ratings

Salary revision and increment management

8.0
80%
3 Ratings
7.2
72%
92 Ratings

Reimbursement management

8.0
80%
3 Ratings
9.5
95%
11 Ratings

Direct deposit files

N/A
0 Ratings
7.9
79%
108 Ratings

Leave and Attendance Management

8.5

Darwinbox

85%

Gusto

Feature Set Not Supported
N/A
Darwinbox ranks higher in 3/3 features

Approval workflow

8.3
83%
3 Ratings
N/A
0 Ratings

Balance details

9.0
90%
3 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

8.4
84%
3 Ratings
N/A
0 Ratings

Employee Self Service

7.7

Darwinbox

77%

Gusto

Feature Set Not Supported
N/A
Darwinbox ranks higher in 5/5 features

View and generate pay and benefit information

8.1
81%
3 Ratings
N/A
0 Ratings

Update personal information

8.2
82%
3 Ratings
N/A
0 Ratings

View company policy documentation

7.9
79%
3 Ratings
N/A
0 Ratings

Employee recognition

7.0
70%
3 Ratings
N/A
0 Ratings

View job history

7.5
75%
3 Ratings
N/A
0 Ratings

Asset Management

7.3

Darwinbox

73%

Gusto

Feature Set Not Supported
N/A
Darwinbox ranks higher in 1/1 features

Tracking of all physical assets

7.3
73%
3 Ratings
N/A
0 Ratings

HR Reporting

8.3

Darwinbox

83%

Gusto

Feature Set Not Supported
N/A
Darwinbox ranks higher in 3/3 features

Report builder

8.5
85%
2 Ratings
N/A
0 Ratings

Pre-built reports

8.0
80%
2 Ratings
N/A
0 Ratings

Ability to combine HR data with external data

8.5
85%
2 Ratings
N/A
0 Ratings

Onboarding

8.0

Darwinbox

80%

Gusto

Feature Set Not Supported
N/A
Darwinbox ranks higher in 2/2 features

New hire portal

9.0
90%
2 Ratings
N/A
0 Ratings

Manager tracking tools

7.0
70%
2 Ratings
N/A
0 Ratings

Performance and Goals

8.1

Darwinbox

81%

Gusto

Feature Set Not Supported
N/A
Darwinbox ranks higher in 4/4 features

Corporate goal setting

8.0
80%
2 Ratings
N/A
0 Ratings

Individual goal setting

8.5
85%
2 Ratings
N/A
0 Ratings

Line-of sight-visibility

8.0
80%
2 Ratings
N/A
0 Ratings

Performance tracking

8.0
80%
2 Ratings
N/A
0 Ratings

Performance Management

7.4

Darwinbox

74%

Gusto

Feature Set Not Supported
N/A
Darwinbox ranks higher in 5/5 features

Performance plans

8.0
80%
2 Ratings
N/A
0 Ratings

Performance improvement plans

7.5
75%
2 Ratings
N/A
0 Ratings

Review status tracking

7.0
70%
2 Ratings
N/A
0 Ratings

Review reminders

6.5
65%
2 Ratings
N/A
0 Ratings

Multiple review frequency

8.0
80%
2 Ratings
N/A
0 Ratings

Succession Planning

7.7

Darwinbox

77%

Gusto

Feature Set Not Supported
N/A
Darwinbox ranks higher in 4/4 features

Create succession plans/pools

7.5
75%
2 Ratings
N/A
0 Ratings

Candidate ranking

8.0
80%
2 Ratings
N/A
0 Ratings

Candidate search

7.5
75%
2 Ratings
N/A
0 Ratings

Candidate development

8.0
80%
2 Ratings
N/A
0 Ratings

Recruiting / ATS

7.8

Darwinbox

78%

Gusto

Feature Set Not Supported
N/A
Darwinbox ranks higher in 7/7 features

Job Requisition Management

7.5
75%
2 Ratings
N/A
0 Ratings

Company Website Posting

7.5
75%
2 Ratings
N/A
0 Ratings

Publish to Social Media

8.5
85%
2 Ratings
N/A
0 Ratings

Job Search Site Posting

7.0
70%
2 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

7.0
70%
2 Ratings
N/A
0 Ratings

Applicant Tracking

8.0
80%
2 Ratings
N/A
0 Ratings

Notifications and Alerts

9.0
90%
2 Ratings
N/A
0 Ratings

Attribute Ratings

  • Darwinbox is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.1

Darwinbox

71%
3 Ratings
5.9

Gusto

59%
125 Ratings

Likelihood to Renew

Darwinbox

N/A
0 Ratings
4.6

Gusto

46%
3 Ratings

Usability

Darwinbox

N/A
0 Ratings
7.3

Gusto

73%
2 Ratings

Support Rating

Darwinbox

N/A
0 Ratings
3.4

Gusto

34%
30 Ratings

Likelihood to Recommend

Darwinbox

Employees that come into work are needed to clock in to get paid for the amount of time they are working per day. They will log on to Darwinbox and clock in as soon as they can. Some will use the PTO they have available to use. HR will be able to make payroll in a timely manner for employees.
Mario Alvarez | TrustRadius Reviewer

Gusto

Gusto is great if you just want basic payroll. In our company, everyone is on salary and therefore it is usually quite simple to log in and process payroll. There are a few areas that really could do with improvement. * Customer service has really gone downhill lately, and I am finding that when I call the staff is friendly, but inadequately trained. We are a small company and I just do not have the time to spend an hour on a phone call and not even get a resolution. * the PTO area of the portal needs updating. I need to be able to actually see the dates that someone has taken off and when I make an adjustment to an employee's time there should be an area for notes so that we can look back and know why a change was made.
Felice Geoghegan | TrustRadius Reviewer

Pros

Darwinbox

  • Employee Management - including personal details and other core HR and resourcing features e.g. time tracking, expense, payroll etc
  • Workforce planning, recruitment, tracking the recruitment drives and interview statuses and updates for the potential hires at one place
  • Integrated Rewards and Recognition, Performance management systems, and project and resourcing management
  • Great analytics dashboard allowing the more holistic and drill down visualization as per the need
Himanshu Shah | TrustRadius Reviewer

Gusto

  • Complete onboarding process from Offer to First Day. Offer letter templates can be customized for each candidate. Onboarding checklists can be customized for specific departments and roles. Welcome emails signed by the team are a fun option. Reminders for open checklist items keep everyone on track.
  • Expense reporting is super easy in Gusto. Employees upload the receipt and fill in details to be approved by management. Approved expenses are automatically added as reimbursement on the employee's next check.
  • Payroll processing is very straightforward and detailed reporting is available. We ofter have adjustments to employee's base salary that can be mapped to easily integrate with Quickbooks Online. It is easy to pay salaried and hourly employees in Gusto, as well as, contractors.
Amy Reeves | TrustRadius Reviewer

Cons

Darwinbox

  • The app version is a bit lankier than the pc version.
  • Interface customization would be great for individuals wanting to change style.
  • No other real issue to improve, possibly lower the price but that's not too bad.
Mario Alvarez | TrustRadius Reviewer

Gusto

  • Reporting engine could use work - significant manipulation is needed in Excel for combination employee/payroll data reports.
  • State registration management is not a service offered by Gusto. A third-party registrar is linked as a partner.
  • Staffing doesn't meet demand at quarter and year-end.
Louis Stone | TrustRadius Reviewer

Pricing Details

Darwinbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Darwinbox Editions & Modules

Additional Pricing Details

Gusto

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 $12 per employee/contractor

Gusto Editions & Modules

Edition
Concierge: Includes everything in the Complete plan, plus access to certified HR pros and resources so you don’t have to go it alone.$149/month1
Complete: Includes everything in the Core plan, plus better HR tools so you can create a great place to work$39/month1
Core: Refreshingly easy payroll so you can get back to what matters most.$39/month2
  1. $12 per employee/contractor
  2. $6 per employee/contractor
Additional Pricing Details
Gusto offers three simple pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.

Likelihood to Renew

Darwinbox

No score
No answers yet
No answers on this topic

Gusto

Gusto 4.6
Based on 3 answers
While Gusto does have a few flaws on the whole it is a very user-friendly software that does a great job of making a very complicated and mundane task quite easy and it is also very cost-effective. But I find that it is not a great fit for everyone and there have been a few mistakes in the payroll tax filings that have caused me and my clients some concern
Lauri Paxton | TrustRadius Reviewer

Usability

Darwinbox

No score
No answers yet
No answers on this topic

Gusto

Gusto 7.3
Based on 2 answers
The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.
Christopher Cantrall | TrustRadius Reviewer

Support Rating

Darwinbox

No score
No answers yet
No answers on this topic

Gusto

Gusto 3.4
Based on 30 answers
Gusto's support team is responsive and helpful and they have pretty good online resources. We've had a couple issues that didn't fit "in the box" so we've had to create a couple manual workarounds, but the tradeoff for the ease of use of Gusto is ok. Those limitations aren't because of the support team, but more technical limitations.
Ed Hart | TrustRadius Reviewer

Alternatives Considered

Darwinbox

Darwinbox is up there with ADP in terms of quality for employers to use in such an open-level style. I personally would support the use of Darwinbox against the competition.
Mario Alvarez | TrustRadius Reviewer

Gusto

Both tools do similar work. Insperity is a more rounded tool providing additional retirement solutions that Gusto instead links to rather than provides inside their solution. Gusto, however, is easier to navigate and a friendly environment for employees and employers to use. Gusto also gives the ability to do payroll advances while at the time Insperity did not offer the same solution.
Anonymous | TrustRadius Reviewer

Return on Investment

Darwinbox

  • The ability to view the organization structure and functional structure for the entire company.
  • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
Anonymous | TrustRadius Reviewer

Gusto

  • As a very small business, Gusto allows me to run payroll painlessly. I have more time to focus on other tasks, since I only spend about 10 minutes every two weeks on payroll.
  • Well, since one of our objectives is making money, Gusto helps with that by only costing $57 or so per month for our two employees.
  • Seeing the payroll numbers helps me understand where all the taxes are going.
Katie Barrilleaux | TrustRadius Reviewer

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