What users are saying about
6 Ratings
12 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.6 out of 100

Likelihood to Recommend

Darwinbox

Darwinbox in undoubtedly a great human capital management system. It is easy to configure and can be flexibly integrated with the organization's ERP solution. There is little to no training required for employees to use the software - both the desktop version as well as the mobile application. Moreover, it allows employees to connect to each other better on the organization's social network that this software provides. It is best suited for large and mid-sized organizations that have reasonably complex workflows and reporting structures. Darwinbox is less appropriate for relatively flat organizations that have simple workflows and the work involves frequent interaction among employees. In such a case, the use of such an expensive HR tool can be avoided.
Anonymous | TrustRadius Reviewer

Upland PSA

We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Darwinbox
6.6
Upland PSA
Employee demographic data
Darwinbox
4.5
Upland PSA
Employment history
Darwinbox
5.5
Upland PSA
Job profiles and administration
Darwinbox
6.5
Upland PSA
Workflow for transfers, promotions, pay raises, etc.
Darwinbox
5.5
Upland PSA
Organizational charting
Darwinbox
9.0
Upland PSA
Organization and location management
Darwinbox
8.5
Upland PSA

Payroll Management

Darwinbox
6.5
Upland PSA
Pay calculation
Darwinbox
6.0
Upland PSA
Support for external payroll vendors
Darwinbox
5.5
Upland PSA
Off-cycle/On-Demand payment
Darwinbox
5.0
Upland PSA
Benefit plan administration
Darwinbox
6.0
Upland PSA
Salary revision and increment management
Darwinbox
8.0
Upland PSA
Reimbursement management
Darwinbox
8.5
Upland PSA

Leave and Attendance Management

Darwinbox
8.7
Upland PSA
Approval workflow
Darwinbox
9.0
Upland PSA
Balance details
Darwinbox
9.0
Upland PSA
Annual carry-forward and encashment
Darwinbox
8.0
Upland PSA

Employee Self Service

Darwinbox
7.6
Upland PSA
View and generate pay and benefit information
Darwinbox
7.5
Upland PSA
Update personal information
Darwinbox
8.5
Upland PSA
View company policy documentation
Darwinbox
9.5
Upland PSA
Employee recognition
Darwinbox
5.5
Upland PSA
View job history
Darwinbox
7.0
Upland PSA

Asset Management

Darwinbox
4.0
Upland PSA
Tracking of all physical assets
Darwinbox
4.0
Upland PSA

HR Reporting

Darwinbox
7.3
Upland PSA
Report builder
Darwinbox
8.0
Upland PSA
Pre-built reports
Darwinbox
7.0
Upland PSA
Ability to combine HR data with external data
Darwinbox
7.0
Upland PSA

Onboarding

Darwinbox
8.0
Upland PSA
New hire portal
Darwinbox
8.0
Upland PSA
Manager tracking tools
Darwinbox
8.0
Upland PSA

Performance and Goals

Darwinbox
7.8
Upland PSA
Corporate goal setting
Darwinbox
8.0
Upland PSA
Individual goal setting
Darwinbox
8.0
Upland PSA
Line-of sight-visibility
Darwinbox
7.0
Upland PSA
Performance tracking
Darwinbox
8.0
Upland PSA

Performance Management

Darwinbox
7.5
Upland PSA
Performance plans
Darwinbox
8.0
Upland PSA
Performance improvement plans
Darwinbox
7.0
Upland PSA
Review status tracking
Darwinbox
8.0
Upland PSA
Review reminders
Darwinbox
7.0
Upland PSA

Succession Planning

Darwinbox
7.0
Upland PSA
Create succession plans/pools
Darwinbox
7.0
Upland PSA
Candidate search
Darwinbox
7.0
Upland PSA

Recruiting / ATS

Darwinbox
8.4
Upland PSA
Job Requisition Management
Darwinbox
8.0
Upland PSA
Company Website Posting
Darwinbox
9.0
Upland PSA
Publish to Social Media
Darwinbox
9.0
Upland PSA
Job Search Site Posting
Darwinbox
8.0
Upland PSA
Duplicate Candidate Prevention
Darwinbox
8.0
Upland PSA
Applicant Tracking
Darwinbox
8.0
Upland PSA
Notifications and Alerts
Darwinbox
9.0
Upland PSA

Project Management

Darwinbox
Upland PSA
3.7
Task Management
Darwinbox
Upland PSA
3.0
Resource Management
Darwinbox
Upland PSA
3.0
Gantt Charts
Darwinbox
Upland PSA
8.0
Scheduling
Darwinbox
Upland PSA
3.0
Workflow Automation
Darwinbox
Upland PSA
2.0
Team Collaboration
Darwinbox
Upland PSA
1.0
Support for Agile Methodology
Darwinbox
Upland PSA
7.9
Support for Waterfall Methodology
Darwinbox
Upland PSA
6.9
Document Management
Darwinbox
Upland PSA
2.0
Email integration
Darwinbox
Upland PSA
2.0
Mobile Access
Darwinbox
Upland PSA
4.5
Timesheet Tracking
Darwinbox
Upland PSA
2.0
Change request and Case Management
Darwinbox
Upland PSA
5.2
Budget and Expense Management
Darwinbox
Upland PSA
1.0

Professional Services Automation

Darwinbox
Upland PSA
10.0
Invoicing
Darwinbox
Upland PSA
10.0
Project & financial reporting
Darwinbox
Upland PSA
10.0

Pros

Darwinbox

  • Easy to use and navigate.
  • Simple and intuitive interface.
  • Covers all HR needs in one software.
Anonymous | TrustRadius Reviewer

Upland PSA

  • We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
  • Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
  • Tenrox has a great email reminder system for when people need to submit or approve timesheets.
Christopher Kramer | TrustRadius Reviewer

Cons

Darwinbox

  • A small improvement in the UX could be to automate the process of informing the entire organization about an employee's birthday. Presently, the HR manager has to manually send such an email. Sometimes misunderstandings happen when important greetings are missed when the HR manager is on leave.
  • There is just too much data on the Attendance screen. Perhaps, from a UI perspective, this screen could be improved. Also, there should be a feature to recall the leave application if the employee changes his plan and the leave is yet to be approved.
Anonymous | TrustRadius Reviewer

Upland PSA

  • Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
  • Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
  • (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Darwinbox

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 7.0
Based on 6 answers
I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
Anonymous | TrustRadius Reviewer

Usability

Darwinbox

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 8.0
Based on 1 answer
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
Anonymous | TrustRadius Reviewer

Support Rating

Darwinbox

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 9.0
Based on 1 answer
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
Anonymous | TrustRadius Reviewer

Implementation Rating

Darwinbox

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 9.0
Based on 1 answer
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Darwinbox

Darwinbox is a very powerful tool for managing the HR processes of a large organization. It offers a number of unique facilities like the social network module, mobile application version etc. As compared to other software, it offers more utility in the sense that one integrated tool can be used for multiple purposes. It is easy to configure and requires no prior experience from a user's perspective. It provides sharp insights for effective decision making to manage talent in the organization.
Anonymous | TrustRadius Reviewer

Upland PSA

The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
Anonymous | TrustRadius Reviewer

Return on Investment

Darwinbox

  • The ability to view the organization structure and functional structure for the entire company.
  • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
Anonymous | TrustRadius Reviewer

Upland PSA

  • Increased time tracking accuracy
  • Provide accurate detail to corporate auditors for time spent on projects that can be capitalized
  • increased awareness of project pain points and successes
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Darwinbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Upland PSA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Darwinbox
7.0
Upland PSA
1.0

Likelihood to Renew

Darwinbox
Upland PSA
7.0

Usability

Darwinbox
Upland PSA
8.0

Support Rating

Darwinbox
Upland PSA
9.0

Implementation Rating

Darwinbox
Upland PSA
9.0

Add comparison