Likelihood to Recommend It is well suited in org where password protection is mandatory. Most companies need it hence as the service you're providing needs to have a secure vault and this is where dashlane comes in picture. Also great as a authenticator app. Even has VPN for those that need. It is less suited for personal projects.
Read full review OpenMarket is well suited to support enterprise SMS at scale, with a wholesale and flexible solution. Their provisioning team is great in terms of response time, and support for their products is deeply rooted in industry and technological understanding of SMS. OpenMarket would not be well suited for small companies just starting to test the waters with SMS in a low barrier way.
Read full review Pros Their Secure Notes are an easy and great way to save and protect important data and notes not specifically password-related. I really like their Payments feature. I've used that at my desk and when traveling to fill-in payment information on the fly. I've recently begun using Dashlane with PassKeys and found the process to be simple and intuitive to use. Read full review Trans SMS WhatsApp for Business Marketing automation Dashboards Great Customer Success team Read full review Cons Some of our language and explanations could be simpler. Most users are not security professionals, they just want to get into applications and do their jobs. Guidelines for diagnosing and fixing problems can always be clearer and better targeted toward laypeople. Sometimes we need to change a user's email address (like if they change their name). Changing email addresses is very hard if not impossible. It appears to be impossible once it's set in the account. Andrew Bank CEO - Strategy, Product Management, and Business Development
Read full review OpenMarket does most things well. One thing they are missing is MMS capabilities on text enabled long numbers. The portal for entering shortcode program briefs is kind of clunky, it would be nice is account managers took the Word document and imported it into the tool for clients. Read full review Likelihood to Renew It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.
Read full review Best customer success team. Newer channels to reach customers are quickly worked upon and implemented faster. Transparency with billing
Read full review Usability We previously used
LastPass , which was also an excellent alternative for Dashlane. Dashlane seems to have more security features compare to
LastPass . We can send pass to any user in our organization easily also we can share details with our clients. we can securely manage all the pass in our vault and timely change it when it's time comes.
Read full review Infobip gradually introduces things sometimes which is difficult to implement
Read full review Support Rating We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
Read full review - always available to provide support - don't have to raise tickets which goes in constant loop of not getting answered
Read full review Implementation Rating A strong roadmap involving key stakeholders can help move things faster. Be clear with volume commitments for delivery channels.
Read full review Alternatives Considered Dashlane loses against
1Password in almost every way. The only aspect that is better for Dashlane is the ability to share with your organization as it will pre-populate a list of users.
I didn't select Dashlane, it was selected for me. If it was up to me, I would choose
1Password over Dashlane all the time.
Read full review As a top tier aggregator, OpenMarket requires contracts to utilize their services, whereas other SaaS providers allow users to signup and start sending within a shorter amount of time. The benefit of using OpenMarket is the relationship, and the SLAs in availability they maintain. Other aggregators offer equal levels of service, so there are other shops in town selling the same thing with the same reliability.
Read full review Return on Investment Productivity has never been a concern since we have used products like Dashlane in the past, but the security features provide great peace of mind. Far less time has been spent on credential management It is easy to share new account password and credentials with others with the organization Read full review OpenMarket has had a positive effect on our business in terms of providing a low-cost bulk SMS and MMS solution. We are able to provide enterprise level SMS services in a reliable and cost-effective way. Our business objective to have high availability, and connections with top tier aggregators is supported by our relationship with OpenMarket. Read full review ScreenShots