Dashlane Password Manager vs. ManageEngine ADSelfService Plus

Dashlane Password Manager works really well for situations where we need to share access to client portals or government filing sites, since multiple people can log in without ever seeing the actual password and we can cut off access right away when it’s no longer needed. It is also great for onboarding and offboarding since new hires or interns can get the logins they need quickly and we don’t have to pass around spreadsheets. Another strong use case is meeting compliance expectations because it shows clients we are serious about security and password hygiene. Where it’s less useful is in environments that already use single sign-on since that already centralizes access and makes Dashlane Password Manager feel redundant. It can also be a little frustrating if you rely heavily on mobile since the autofill doesn’t always work smoothly across different apps.

Incentivized

ADSSP works very well if you have an AD environment and want to give users a mechanism to do initial password setup and subsequent password resets. It especially shines when you have different requirements for different audiences. For example, students can use personal email or SMS as verification to set up their password, but employees need strong MFA sources to do the same thing.

• Ensuring secure & unique passwords created for each account.
• Allowing the company to see a "security score" of how secure the team's password management is.
• Sharing passwords securely between employees.
• A "vault" for storing other secure information (notes, credit cards, etc.)
• Free Hotspot Shield VPN included in our tier of accounts.

Incentivized

• Remote password changes when not connected to a VPN or at a remote office
• MFA for certain user groups allows standard users to work normally without additional effort
• Excellent reporting
• MFA for certain services such as terminal access greatly enhances security to these servers.

Incentivized

• Initial setup was a little difficult.
• User SSO invite and sign on would not work at first but this seems to have been improved/fixed.
• The extension on websites doesn't work sometimes and will need to be refreshed if you open a new tab but have already logged in before.

Incentivized

• Assist with post-implementation reviews to ensure we configured everything correctly
• Better integration with mobile devices such as an app to change M365 passwords for our mobile-only users
• It would be great if password changes of mobile users updates the AD so these accounts don't reflect as dormant AD accounts.

Incentivized

It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.

Incentivized

Dashlane Password Manager is great for the price. Some feature sets of competitors are lacking, but I'm happy with what we get for the spend. We are a small enough company that I can walk people through the steps, and it isn't something that comes up enough to complain about. Password generation, storage and use are all great.

Incentivized

I give the URL to the portal to an employee and most everyone is able to use it without any issues or questions. That says a lot for itself

Incentivized

We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.

Incentivized

Dashlane was a stronger product than Passportal, and it had the sharing capabilities that Passportal didn't. LastPass is better software, in my opinion, and I use it for my personal password storage. I like that Lastpass organizes logins based on the type of website (ex. shopping, banking, etc. ), and it also has an authentication app, so it has you verify logins from your phone for an extra layer of security, which Dashlane does not

Incentivized

Entra ID is complicated to set up and costs a lot more. We are not a Microsoft-centric shop, so finding something that worked well across platforms was a primary consideration. Entra is also changing all of the time; is that still its name? ManageEngine SelfServicePlus has proven very easy for all of our users, and we haven't had any changes that caused end-user frustration.

Incentivized

• Our cybersecurity posture has drastically been improved since the adoption of Dashlane. Cybersecurity insurance looks very favorably on those that utilize password managers
• Hundreds of hours of IT Admin time has been saved by not needing to reset passwords nearly as much at the user level.
• User productivity is substantially improved when time is spent working and not resetting passwords over and over.

Incentivized

• Significantly reduced number of support calls for forgotten password, so less support services people required
• The ability to remotely change AD and M365 passwords saved a lot of time and costs of people travelling to offices to change passwords and we were able to reduce the password expiry time to be in line with best practice.

Incentivized