Dashlane vs. Self Service Reset Password Management

It is well suited in org where password protection is mandatory. Most companies need it hence as the service you're providing needs to have a secure vault and this is where dashlane comes in picture. Also great as a authenticator app. Even has VPN for those that need. It is less suited for personal projects.

It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.

Incentivized

• Their Secure Notes are an easy and great way to save and protect important data and notes not specifically password-related.
• I really like their Payments feature. I've used that at my desk and when traveling to fill-in payment information on the fly.
• I've recently begun using Dashlane with PassKeys and found the process to be simple and intuitive to use.

Incentivized

• It provides ease of use in assisting end users with login issues.
• Provides self-service when passwords or account assistance is needed.

Incentivized

• Some of our language and explanations could be simpler. Most users are not security professionals, they just want to get into applications and do their jobs.
• Guidelines for diagnosing and fixing problems can always be clearer and better targeted toward laypeople.
• Sometimes we need to change a user's email address (like if they change their name). Changing email addresses is very hard if not impossible. It appears to be impossible once it's set in the account.

Incentivized

• The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
• Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.

Incentivized

It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.

Incentivized

We previously used LastPass, which was also an excellent alternative for Dashlane. Dashlane seems to have more security features compare to LastPass. We can send pass to any user in our organization easily also we can share details with our clients. we can securely manage all the pass in our vault and timely change it when it's time comes.

Incentivized

We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.

Incentivized

Dashlane loses against 1Password in almost every way. The only aspect that is better for Dashlane is the ability to share with your organization as it will pre-populate a list of users.

I didn't select Dashlane, it was selected for me. If it was up to me, I would choose 1Password over Dashlane all the time.

Incentivized

There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.

Incentivized

• Productivity has never been a concern since we have used products like Dashlane in the past, but the security features provide great peace of mind.
• Far less time has been spent on credential management
• It is easy to share new account password and credentials with others with the organization

Incentivized

• It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
• A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.

Incentivized