What users are saying about
66 Ratings
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Score 8 out of 100
4 Ratings
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Score 7 out of 100

Attribute Ratings

  • Self Service Reset Password Management is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.8

Dashlane

68%
14 Ratings
9.0

Self Service Reset Password Management

90%
1 Rating

Usability

9.0

Dashlane

90%
1 Rating

Self Service Reset Password Management

N/A
0 Ratings

Support Rating

9.1

Dashlane

91%
7 Ratings

Self Service Reset Password Management

N/A
0 Ratings

Likelihood to Recommend

Dashlane

Well Suited:
  1. Organization Management: Dashlane has the ability to setup groups of people who can get access to items.
  2. Password Generation: This software makes good passwords that are secure.
  3. Low Tech-Literacy: For those in your organization that are not great at managing passwords, Dashlane makes it relatively easy.
Poorly Suited:
  1. Customization: Dashlane is not good at being able to control the way your passwords work or are generated.
  2. Browser Integration: Dashlane takes over so many field that it makes using a browser too difficult.
  3. Searching: When searching, it limits to certain fields and returns too many results, while excluding secure notes etc.
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Tools4ever

It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.
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Pros

Dashlane

  • Dashlane does a great job of detecting the password creation process on new websites and prompting users to store the data on the app. This saves a lot of time and eliminates the need to remember to save passwords manually.
  • Dashlane syncs well across devices. That password you created using your laptop is immediately available on your smartphone app without the need for double entry.
  • The Dashlane application provides a variety of data save types beyond just passwords. You are able to save account information, payment methods, and personal data in a categorized way.
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Tools4ever

  • It provides ease of use in assisting end users with login issues.
  • Provides self-service when passwords or account assistance is needed.
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Cons

Dashlane

  • Admin capabilities - Admins cannot reset passwords or 2SV tokens for any users, so they are left to contact Dashlane support. Without adequate management, Dashlane is tough to support internally effectively.
  • Reporting - Dashlane does not provide reports for when users export passwords, fail logins or do anything else to potentially compromise their accounts. The reporting right now simply shows when users are created and added/removed from sharing Groups, but even then, the reporting is broken.
  • Chrome - Chromebook users cannot take advantage of Dashlane to any real degree. They cannot set up 2SV tokens or keys, nor are they given the same features (Security Dashboard, Sharing Centre, etc.) so the experience is hampered, which adversely affects adoption.
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Tools4ever

  • The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
  • Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.
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Pricing Details

Dashlane

Starting Price

$0 per month

Editions & Modules

Dashlane editions and modules pricing
EditionModules
Free01
Individual Premium4.992
Individual Premium Plus9.993
Family Premium7.494
Family Premium Plus14.995
Team56
Business87

Footnotes

  1. per month
  2. per month
  3. per month
  4. per month
  5. per month
  6. per user/per month
  7. per user/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Self Service Reset Password Management

Starting Price

Editions & Modules

Self Service Reset Password Management editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Dashlane

    I can't imagine not having it. Dashlane is an integral part of all my computing, across PCs and Apple products. What Dashlane does should be built into every operating system!
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    Tools4ever

    No answers on this topic

    Support Rating

    Dashlane

    We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
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    Tools4ever

    No answers on this topic

    Alternatives Considered

    Dashlane

    Dashlane was the best looking of them, we selected it because it went better with our communication style. 1Password was the second on the list, but we liked Dashlane applications more as well. It is really well design and polished, without compromising ease of use or speed.
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    Tools4ever

    There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.
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    Return on Investment

    Dashlane

    • Greater level of security regarding passwords for the company, definitely a huge bonus
    • Can be frustrating if you're just trying to quickly log into something and it hasn't stored the correct password or doesn't load for some reason
    • Can be a painful setup process if you have to manually remove stored passwords from Chrome/other browsers
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    Tools4ever

    • It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
    • A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.
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