What users are saying about
46 Ratings
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Score 8.5 out of 100
3 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

Dashlane

Dashlane is great for those that have multiple logins or passwords to keep straight among multiple platforms. It's such an easy way to grant access to accounts to other employees when needed! I don't know how we got by without Dashlane before! Would not recommend if you only have a few logins to remember for just yourself. Great for team settings.
Tyler Oates, M.Ed | TrustRadius Reviewer

Self Service Reset Password Management

It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.
Anonymous | TrustRadius Reviewer

Pros

Dashlane

  • Dashlane does a great job of detecting the password creation process on new websites and prompting users to store the data on the app. This saves a lot of time and eliminates the need to remember to save passwords manually.
  • Dashlane syncs well across devices. That password you created using your laptop is immediately available on your smartphone app without the need for double entry.
  • The Dashlane application provides a variety of data save types beyond just passwords. You are able to save account information, payment methods, and personal data in a categorized way.
Jeremy Goldsborough | TrustRadius Reviewer

Self Service Reset Password Management

  • It provides ease of use in assisting end users with login issues.
  • Provides self-service when passwords or account assistance is needed.
Anonymous | TrustRadius Reviewer

Cons

Dashlane

  • It sometimes saves duplicates of logins if something was 1 character off. I would ideally like to see it suggest to remove one of the logins or merge the accounts if the info is the same.
Muhamed (Muha) Causevic | TrustRadius Reviewer

Self Service Reset Password Management

  • The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
  • Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.
Anonymous | TrustRadius Reviewer

Usability

Dashlane

Dashlane 9.0
Based on 1 answer
I can't imagine not having it. Dashlane is an integral part of all my computing, across PCs and Apple products. What Dashlane does should be built into every operating system!
Anonymous | TrustRadius Reviewer

Self Service Reset Password Management

No score
No answers yet
No answers on this topic

Support Rating

Dashlane

Dashlane 8.5
Based on 4 answers
Support for Dashlane is always helpful, but it is unfortunately completely necessary for admins to refer users to Dashlane support as well. Since users need to contact support in order to get a new 2SV token, the support Dashlane offers is definitely adequate. But our admins want to be able to help users with these problems and further shorten the timeline for resolution. Support, given the nature of the product, is also VERY thorough. Several types of identification and verification need to be presented in order to proceed with a request. Though this should not be necessary from a business standpoint.
Tristan Dobbs | TrustRadius Reviewer

Self Service Reset Password Management

No score
No answers yet
No answers on this topic

Alternatives Considered

Dashlane

I have tried LastPass and PasswordState only to mention a few but for me the winning feature of Dashlane is really it's impeccable user interface, it really is what won me over compare to some of the other password management software that is out there
Anonymous | TrustRadius Reviewer

Self Service Reset Password Management

There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.
Anonymous | TrustRadius Reviewer

Return on Investment

Dashlane

  • Greater level of security regarding passwords for the company, definitely a huge bonus
  • Can be frustrating if you're just trying to quickly log into something and it hasn't stored the correct password or doesn't load for some reason
  • Can be a painful setup process if you have to manually remove stored passwords from Chrome/other browsers
Anonymous | TrustRadius Reviewer

Self Service Reset Password Management

  • It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
  • A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.
Anonymous | TrustRadius Reviewer

Pricing Details

Dashlane

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Self Service Reset Password Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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