What users are saying about
63 Ratings
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Score 7.4 out of 100
4 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Dashlane

Well Suited:
  1. Organization Management: Dashlane has the ability to setup groups of people who can get access to items.
  2. Password Generation: This software makes good passwords that are secure.
  3. Low Tech-Literacy: For those in your organization that are not great at managing passwords, Dashlane makes it relatively easy.
Poorly Suited:
  1. Customization: Dashlane is not good at being able to control the way your passwords work or are generated.
  2. Browser Integration: Dashlane takes over so many field that it makes using a browser too difficult.
  3. Searching: When searching, it limits to certain fields and returns too many results, while excluding secure notes etc.
Anonymous | TrustRadius Reviewer

Self Service Reset Password Management

It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.
Anonymous | TrustRadius Reviewer

Pros

Dashlane

  • Dashlane does a great job of detecting the password creation process on new websites and prompting users to store the data on the app. This saves a lot of time and eliminates the need to remember to save passwords manually.
  • Dashlane syncs well across devices. That password you created using your laptop is immediately available on your smartphone app without the need for double entry.
  • The Dashlane application provides a variety of data save types beyond just passwords. You are able to save account information, payment methods, and personal data in a categorized way.
Jeremy Goldsborough | TrustRadius Reviewer

Self Service Reset Password Management

  • It provides ease of use in assisting end users with login issues.
  • Provides self-service when passwords or account assistance is needed.
Anonymous | TrustRadius Reviewer

Cons

Dashlane

  • Admin capabilities - Admins cannot reset passwords or 2SV tokens for any users, so they are left to contact Dashlane support. Without adequate management, Dashlane is tough to support internally effectively.
  • Reporting - Dashlane does not provide reports for when users export passwords, fail logins or do anything else to potentially compromise their accounts. The reporting right now simply shows when users are created and added/removed from sharing Groups, but even then, the reporting is broken.
  • Chrome - Chromebook users cannot take advantage of Dashlane to any real degree. They cannot set up 2SV tokens or keys, nor are they given the same features (Security Dashboard, Sharing Centre, etc.) so the experience is hampered, which adversely affects adoption.
Tristan Dobbs | TrustRadius Reviewer

Self Service Reset Password Management

  • The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
  • Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.
Anonymous | TrustRadius Reviewer

Usability

Dashlane

Dashlane 9.0
Based on 1 answer
I can't imagine not having it. Dashlane is an integral part of all my computing, across PCs and Apple products. What Dashlane does should be built into every operating system!
Anonymous | TrustRadius Reviewer

Self Service Reset Password Management

No score
No answers yet
No answers on this topic

Support Rating

Dashlane

Dashlane 9.2
Based on 4 answers
We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
Tyler Oates, M.Ed | TrustRadius Reviewer

Self Service Reset Password Management

No score
No answers yet
No answers on this topic

Alternatives Considered

Dashlane

Dashlane was the best looking of them, we selected it because it went better with our communication style. 1Password was the second on the list, but we liked Dashlane applications more as well. It is really well design and polished, without compromising ease of use or speed.
Yaco Lioi | TrustRadius Reviewer

Self Service Reset Password Management

There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.
Anonymous | TrustRadius Reviewer

Return on Investment

Dashlane

  • Greater level of security regarding passwords for the company, definitely a huge bonus
  • Can be frustrating if you're just trying to quickly log into something and it hasn't stored the correct password or doesn't load for some reason
  • Can be a painful setup process if you have to manually remove stored passwords from Chrome/other browsers
Anonymous | TrustRadius Reviewer

Self Service Reset Password Management

  • It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
  • A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.
Anonymous | TrustRadius Reviewer

Pricing Details

Dashlane

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dashlane Editions & Modules

Edition
Free$01
Individual Premium4.991
Individual Premium Plus9.991
Family Premium7.491
Family Premium Plus14.991
Team$52
Business$82
  1. per month
  2. per user/per month
Additional Pricing Details

Self Service Reset Password Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Self Service Reset Password Management Editions & Modules

Additional Pricing Details

Add comparison