Likelihood to Recommend
It is well suited in org where password protection is mandatory. Most companies need it hence as the service you're providing needs to have a secure vault and this is where dashlane comes in picture. Also great as a authenticator app. Even has VPN for those that need. It is less suited for personal projects.
Read full review
If an organization is looking for a good comprehensive identity management/governance suite that is easy to implement, CA identity manager may be a good/robust product. It is best to understand specific use case for your organization and try out the product before a final purchase decision as is the case with all sw products.
Read full review Pros Dashlane does a great job of detecting the password creation process on new websites and prompting users to store the data on the app. This saves a lot of time and eliminates the need to remember to save passwords manually. Dashlane syncs well across devices. That password you created using your laptop is immediately available on your smartphone app without the need for double entry. The Dashlane application provides a variety of data save types beyond just passwords. You are able to save account information, payment methods, and personal data in a categorized way. Read full review It has complete identity management and governance capabilities equipped with a simple, intuitive user experience and helps simplify processes such as user access requests and access certifications. This in turn helps in improved productivity and user satisfaction. Read full review Cons Admin capabilities - Admins cannot reset passwords or 2SV tokens for any users, so they are left to contact Dashlane support. Without adequate management, Dashlane is tough to support internally effectively. Reporting - Dashlane does not provide reports for when users export passwords, fail logins or do anything else to potentially compromise their accounts. The reporting right now simply shows when users are created and added/removed from sharing Groups, but even then, the reporting is broken. Chrome - Chromebook users cannot take advantage of Dashlane to any real degree. They cannot set up 2SV tokens or keys, nor are they given the same features (Security Dashboard, Sharing Centre, etc.) so the experience is hampered, which adversely affects adoption. Read full review Bringing on new users and removing existing user when new employee/contractors join or leave an organization can be improved by linking directly to HR module. The slightly complicated GUI makes drill down difficult for a new user. Read full review Likelihood to Renew
It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.
Read full review Usability
We don't use other solutions, but we do find the mobile version for Android better than iOS. On Android, 2FA codes appear as word suggestions, making it very much like the experience on the web browser. On iOS, we need to change apps every single time a 2FA code is needed just to get the 6-digit code to fill a form.
Read full review Support Rating
We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
Read full review Alternatives Considered
Dashlane loses against
in almost every way. The only aspect that is better for Dashlane is the ability to share with your organization as it will pre-populate a list of users.
I didn't select Dashlane, it was selected for me. If it was up to me, I would choose
over Dashlane all the time.
Read full review
The final contenders were CA and Oracle - Oracle was tedious to implement and maintain while on the other hand CA was easy to implement and maintain and came at a much lower price.
Read full review Return on Investment Greater level of security regarding passwords for the company, definitely a huge bonus Can be frustrating if you're just trying to quickly log into something and it hasn't stored the correct password or doesn't load for some reason Can be a painful setup process if you have to manually remove stored passwords from Chrome/other browsers Read full review For us, it was a fairly easy implementation over 60 day period that provided ROI fairly quickly Read full review ScreenShots