Likelihood to Recommend
It is well suited in org where password protection is mandatory. Most companies need it hence as the service you're providing needs to have a secure vault and this is where dashlane comes in picture. Also great as a authenticator app. Even has VPN for those that need. It is less suited for personal projects.
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Symantec VIP is best suited in environments where you need two factor authentication. As explained before, Symantec VIP is super easy to use and manage for our users across our entire organization. If you have your users using a virtual private network, Symantec VIP is the way to go; no doubt about it!
Read full review Pros Dashlane does a great job of detecting the password creation process on new websites and prompting users to store the data on the app. This saves a lot of time and eliminates the need to remember to save passwords manually. Dashlane syncs well across devices. That password you created using your laptop is immediately available on your smartphone app without the need for double entry. The Dashlane application provides a variety of data save types beyond just passwords. You are able to save account information, payment methods, and personal data in a categorized way. Read full review The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP. Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system. The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy. Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool. Read full review Cons Admin capabilities - Admins cannot reset passwords or 2SV tokens for any users, so they are left to contact Dashlane support. Without adequate management, Dashlane is tough to support internally effectively. Reporting - Dashlane does not provide reports for when users export passwords, fail logins or do anything else to potentially compromise their accounts. The reporting right now simply shows when users are created and added/removed from sharing Groups, but even then, the reporting is broken. Chrome - Chromebook users cannot take advantage of Dashlane to any real degree. They cannot set up 2SV tokens or keys, nor are they given the same features (Security Dashboard, Sharing Centre, etc.) so the experience is hampered, which adversely affects adoption. Read full review when setting a token to a phone call, the phone calls often take a minute + to call the user. When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access. Temporary security codes while handy, must be set to expire immediately to stay secure. Read full review Likelihood to Renew
It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.
Read full review Usability
We don't use other solutions, but we do find the mobile version for Android better than iOS. On Android, 2FA codes appear as word suggestions, making it very much like the experience on the web browser. On iOS, we need to change apps every single time a 2FA code is needed just to get the 6-digit code to fill a form.
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We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
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Great vendor support, along with a great product solution
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Dashlane loses against
in almost every way. The only aspect that is better for Dashlane is the ability to share with your organization as it will pre-populate a list of users.
I didn't select Dashlane, it was selected for me. If it was up to me, I would choose
over Dashlane all the time.
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The Symantec VIP solution has a more easy implementation process, which makes implementation faster. The Prove Of Concept of the solution presents the best results compared with Duo. The final price charged was cheaper. Consultants that participate in the process get show to us in a more clear manner all scenarios where we can use the Symantec VIP.
Read full review Return on Investment Greater level of security regarding passwords for the company, definitely a huge bonus Can be frustrating if you're just trying to quickly log into something and it hasn't stored the correct password or doesn't load for some reason Can be a painful setup process if you have to manually remove stored passwords from Chrome/other browsers Read full review It was as easy to implement and manage as promised, so that definitely saved us time and frustration. It allowed us to improve on our existing PHI and PII security measures. Allowing secure access from remote locations, especially smart phones, was a huge plus. Read full review ScreenShots