Datadog vs. Freshping (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.6 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$18
per month per host
Freshping (discontinued)
Score 7.4 out of 10
N/A
Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.
$11
per month, billed annually
Pricing
DatadogFreshping (discontinued)
Editions & Modules
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
Blossom - 60 checks (can add more checks)
$11.00
per month, billed annually
Garden - 80 checks (can add more checks)
$36.00
per month, billed annually
Sprout
Free
50 checks (none additional)
Offerings
Pricing Offerings
DatadogFreshping (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).Every additional 10 checks - $8/month billed annually
More Pricing Information
Community Pulse
DatadogFreshping (discontinued)
Features
DatadogFreshping (discontinued)
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Datadog
-
Ratings
Freshping (discontinued)
4.8
2 Ratings
50% below category average
Remote monitoring00 Ratings7.52 Ratings
Network device monitoring00 Ratings2.01 Ratings
Multiple Server Monitoring00 Ratings4.52 Ratings
Multi-device monitoring00 Ratings2.01 Ratings
Automated alerts and notifications00 Ratings8.02 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Datadog
-
Ratings
Freshping (discontinued)
8.0
1 Ratings
7% above category average
Policy-based automation00 Ratings8.01 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
Datadog
-
Ratings
Freshping (discontinued)
6.2
2 Ratings
22% below category average
Performance data reports00 Ratings8.02 Ratings
Customizable reporting00 Ratings4.01 Ratings
Data visualization00 Ratings6.52 Ratings
User Ratings
DatadogFreshping (discontinued)
Likelihood to Recommend
8.8
(63 ratings)
7.5
(2 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Usability
8.8
(42 ratings)
9.0
(2 ratings)
Support Rating
5.0
(7 ratings)
10.0
(2 ratings)
Implementation Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
DatadogFreshping (discontinued)
Likelihood to Recommend
Datadog
Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
Read full review
Discontinued Products
Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.
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Pros
Datadog
  • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
  • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
  • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
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Discontinued Products
  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.
Read full review
Cons
Datadog
  • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
  • I would appreciate more supportive examples for how to filter and view metrics in the explorer
  • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
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Discontinued Products
  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize
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Likelihood to Renew
Datadog
Definitely will not revisit after our issues and, in my opinion, poor support.
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Discontinued Products
No answers on this topic
Usability
Datadog
There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
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Discontinued Products
It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
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Support Rating
Datadog
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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Discontinued Products
To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
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Implementation Rating
Datadog
Documentation was difficult to work through, rollout was catastrophic (completely outage)
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Discontinued Products
No answers on this topic
Alternatives Considered
Datadog
Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


Key features:


Logs, metrics, and APM (Application Performance Monitoring)


Real-time alerting and dashboards


Supports Kubernetes, AWS, GCP, and other integrations


RUM (Real User Monitoring) and Synthetics





✅ Best for backend, server, and distributed systems monitoring.
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Discontinued Products
We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.
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Return on Investment
Datadog
  • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
  • Alerts allow us to remedy issues before our customers even know about them
  • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
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Discontinued Products
  • Good visual for end users
  • Adds another check to verify uptime/outages
  • Cost for us was free, so we had nothing to lose by adding it
Read full review
ScreenShots

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.