What users are saying about
116 Ratings
18 Ratings
116 Ratings
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Score 8.2 out of 100
18 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

Icinga

Icinga is a world-class monitoring system. It can be used for most general monitoring situations. It is not a silver bullet, however, and there are instances where domain-specific monitoring systems are necessary. However, the output from those monitoring systems can be funneled into Icinga as a central monitoring and alerting system.
Anonymous | TrustRadius Reviewer

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

Icinga

  • Wealth of community-developed plugins.
  • Stable codebase.
  • Icinga 2 supports distributed monitoring.
  • Very performant, can support tens of thousands of checks per server.
Gabriel Ortiz | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

Icinga

  • High learning curve, setting up Icinga from scratch can be a bit of a challenge starting out.
  • If the io2db process fails you UI stops updating, which can be very frustrating.
  • There is no simple mechanism for adding new hosts and services through the web UI, it's all very config-file based.
Jamin Becker | TrustRadius Reviewer

Likelihood to Renew

Datadog

No score
No answers yet
No answers on this topic

Icinga

Icinga 9.0
Based on 1 answer
Icinga is a solid solution which does everything it promises. It is backwards compatible with most Nagios instances, making the transition very easy. Once you get the hang of installing new plugins and editing configuration files expanding its monitoring capabilities are easy.
Jamin Becker | TrustRadius Reviewer

Usability

Datadog

Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
Anonymous | TrustRadius Reviewer

Icinga

No score
No answers yet
No answers on this topic

Support Rating

Datadog

Datadog 8.7
Based on 12 answers
Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.
Anonymous | TrustRadius Reviewer

Icinga

No score
No answers yet
No answers on this topic

Alternatives Considered

Datadog

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.
Stephen Groat | TrustRadius Reviewer

Icinga

Icinga is better than Nagios because of its nicer user interface. New Relic can monitor CPU/memory and disk usage, but it's more of a performance and application troubleshooting tool rather than monitoring
Anonymous | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

Icinga

  • Proactive responses to issues before they happen
  • Reporting of all systems and being able to check against SLAs
  • Manageability of incidents
Matthew Goodhall | TrustRadius Reviewer

Screenshots

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Datadog Editions & Modules

On-premise Edition
Infrastructure$15.001
Log Management$1.272
APM$31.003
  1. Per Host Per Month
  2. Per Million Log Events
  3. Per Host Per Month
SaaS Edition
Free$01
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

Icinga

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Icinga Editions & Modules

Additional Pricing Details

Add comparison