Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.6 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$18
per month per host
ReputationStacker
Score 10.0 out of 10
N/A
ReputationStacker's review management software helps businesses get more reviews, rank higher in local search, and win customers automatically. It is offered as a completely hands-off online reputation management system. ReputationStacker’s reporting suite turns qualitative feedback from reviews and NPS surveys into quantified, actionable data which can be used to improve a business, driving more positive reviews and better…
$79
per month
Pricing
DatadogReputationStacker
Editions & Modules
Log Management
$1.27
per month (billed annually) per host
Infrastructure
$15.00
per month (billed annually) per host
Standard
$18
per month per host
Enterprise
$27
per month per host
DevSecOps Pro
$27
per month per host
APM
$31.00
per month (billed annually) per host
DevSecOps Enterprise
$41
per month per host
Lite
$79
per month
Standard
$99
per month per location
Professional
$124
per month per location
Offerings
Pricing Offerings
DatadogReputationStacker
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalRequired
Additional DetailsDiscount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).Discount available for annual billing.
More Pricing Information
Community Pulse
DatadogReputationStacker
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DatadogReputationStacker
Small Businesses
InfluxDB
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Score 8.8 out of 10
Yext
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Score 8.0 out of 10
Medium-sized Companies
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Yext
Yext
Score 8.0 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
Yext
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Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DatadogReputationStacker
Likelihood to Recommend
9.4
(55 ratings)
-
(0 ratings)
Usability
9.2
(34 ratings)
-
(0 ratings)
Support Rating
8.9
(6 ratings)
-
(0 ratings)
User Testimonials
DatadogReputationStacker
Likelihood to Recommend
Datadog
Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
Read full review
ReputationStacker
ReputationStacker is extremely well designed for multi-location practices that care about improving and protecting their online reputation and visibility in local search engine results (which is extremely important for our business). It makes it easy to consistently generate reviews for each location and address issues that patients have before they become bigger problems. If you’re looking for an all-in-one marketing platform, this isn’t that. It's just focused on online reputation and reviews and it does that really well (instead of trying to do everything).
Read full review
Pros
Datadog
  • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
  • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
  • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
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ReputationStacker
  • Online reputation management for multiple locations of our business
  • Review generation for all of our clinics (with a focus on Google reviews)
  • Responding to reviews at scale
  • Review and reputation reporting
Read full review
Cons
Datadog
  • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
  • I would appreciate more supportive examples for how to filter and view metrics in the explorer
  • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
Read full review
ReputationStacker
  • Adding additional locations of our business wasn't obvious at first, but when I figured out how to do it it was easy after that.
Read full review
Likelihood to Renew
Datadog
Definitely will not revisit after our issues and, in my opinion, poor support.
Read full review
ReputationStacker
No answers on this topic
Usability
Datadog
There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
Read full review
ReputationStacker
We had our marketing person set it up, and now it automatically gets us Google reviews. It couldn't be easier.
Read full review
Support Rating
Datadog
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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ReputationStacker
I had a question about how to add new locations and the support team got back to me immediately and showed me how to do it.
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Implementation Rating
Datadog
Documentation was difficult to work through, rollout was catastrophic (completely outage)
Read full review
ReputationStacker
No answers on this topic
Alternatives Considered
Datadog
Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


Key features:


Logs, metrics, and APM (Application Performance Monitoring)


Real-time alerting and dashboards


Supports Kubernetes, AWS, GCP, and other integrations


RUM (Real User Monitoring) and Synthetics





✅ Best for backend, server, and distributed systems monitoring.
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ReputationStacker
ReputationStacker is all about on reviews and customer experience. It's not trying to be more than that and add a bunch of other features that we either wouldn't use or are already part of the other tools that we use
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Return on Investment
Datadog
  • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
  • Alerts allow us to remedy issues before our customers even know about them
  • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
Read full review
ReputationStacker
  • We pay $99 per month per location and our clicks and calls on our Google Business profiles have gone up a lot since we started using ReputationStacker. One additional new patient per month more than covers the cost of it, and it helps us get way more than one new patient each month at each location. I'd estimate we get a minimum of 5 or 6 new patients a month per location because of ReputationStacker.
Read full review
ScreenShots

Datadog Screenshots

Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.

ReputationStacker Screenshots

Screenshot of ReputationStacker's review management interface, which helps businesses of all sizes get more reviews, respond to them, share them on social media & their own websites, and manage their entire online reputation from a single dashboard.Screenshot of ReputationStacker's review monitoring dashboard. It monitors reviews from over 100 review sites, from Google to industry-specific review sites (like Avvo for lawyers and Healthgrades for doctors).

The user can respond to reviews directly from the ReputationStacker dashboard, and assign reviews to teammates for follow-up, share reviews as posts on social media pages, and share reviews on a company's website via the Review Feed widget.Screenshot of ReputationStacker's reports. These help to turn the qualitative feedback from online reviews and customer feedback into quantified data.

ReputationStacker works for single-location SMBs, but for multi-location online reputation management, the system is not only designed for automatic review generation, but also to run apples-to-apples comparisons of a business's locations to discover what customers really care about, including what's being done right, to where improvements can be made.Screenshot of ReputationStacker’s automated review generation, which requires no manual follow-up. The system lets you set your ideal timing and delivery method (email, text message, or both) so each review request feels natural.

Review request templates in ReputationStacker are also customizable. So if you want to sound more casual or more formal you can customize them to fit your brand.

ReputationStacker's review request forms are on-brand and customizable so you can collect more customer feedback on the frontend, or streamline things and send customers directly to the review sites that are most important (Google, of course, but also niche and industry specific review sites).Screenshot of ReputationStacker's AI review responses stand out for a few reasons: 

1) Their prompting allows you to dial-in your brand voice so responses sound like they're coming from you and not some generic review response generator.

2) You can train the system on your previous responses so AI-generated review responses sound just like how you've replied to reviews in the past. 

3) You can set the threshold at which the system automatically responds to reviews (for example: "Only auto-respond to 5-star reviews") and when to let you approve, re-generate or edit the response before you send it.Screenshot of ReputationStacker's review widgets can showcase reviews on a company website. You can choose which reviews you want to show (for example, you can create a Google review widget that only displays Google reviews that mention a specific service), and every time a new review comes in that meets your criteria, the system will automatically add it to the widget.

The widget can be customized with a few clicks. Copy the embed code and paste it on a website wherever the review should appear.

You can even add multiple review widgets on your site to highlight specific services or locations.