What users are saying about
150 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 150 reviews and ratings
79 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 79 reviews and ratings
Feature Set Ratings
Security Information and Event Management (SIEM)

Datadog
Feature Set Not Supported
N/A
8.6
Splunk Cloud
86%
Splunk Cloud ranks higher in 13/13 features
Splunk Cloud ranks higher in 13/13 features
Centralized event and log data collection

N/A
0 Ratings
8.4
84%
12 Ratings
Correlation

N/A
0 Ratings
8.4
84%
12 Ratings
Event and log normalization/management

N/A
0 Ratings
9.7
97%
21 Ratings
Deployment flexibility

N/A
0 Ratings
7.7
77%
12 Ratings
Integration with Identity and Access Management Tools

N/A
0 Ratings
8.4
84%
10 Ratings
Custom dashboards and workspaces

N/A
0 Ratings
9.6
96%
21 Ratings
Host and network-based intrusion detection

N/A
0 Ratings
8.1
81%
10 Ratings
Data integration/API management

N/A
0 Ratings
8.0
80%
2 Ratings
Behavioral analytics and baselining

N/A
0 Ratings
7.7
77%
3 Ratings
Rules-based and algorithmic detection thresholds

N/A
0 Ratings
8.3
83%
3 Ratings
Response orchestration and automation

N/A
0 Ratings
9.0
90%
2 Ratings
Reporting and compliance management

N/A
0 Ratings
8.7
87%
3 Ratings
Incident indexing/searching

N/A
0 Ratings
9.7
97%
3 Ratings
Attribute Ratings
- Datadog is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

9.0
Datadog
90%
19 Ratings
8.4
Splunk Cloud
84%
12 Ratings
Usability

10.0
Datadog
100%
1 Rating
8.0
Splunk Cloud
80%
1 Rating
Support Rating

8.8
Datadog
88%
10 Ratings
7.3
Splunk Cloud
73%
8 Ratings
Likelihood to Recommend
Datadog
Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.

Verified User
Director in Research & Development
Financial Services Company, 1-10 employeesSplunk Cloud
I will highly recommend this software because using Splunk
Cloud has helped us become more proactive about handling our security concerns
and better manage our environment. It is one of the finest security software
that is easy to use and also provides analytics. It has excellent features like
creating dashboard security and managing features etc. So you must give it a try once!
Cloud has helped us become more proactive about handling our security concerns
and better manage our environment. It is one of the finest security software
that is easy to use and also provides analytics. It has excellent features like
creating dashboard security and managing features etc. So you must give it a try once!
Senior Account Executive
SquareInternet, 1001-5000 employees
Pros
Datadog
- APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
- Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
- Lightweight agent on hosts
ServiceNow Lead Engineer/Architect
WayfairInformation Technology and Services, 10,001+ employees
Splunk Cloud
- Splunk Cloud allows me to search the volumes of information help in Windows Server Logs quickly and accurately.
- Splunk Cloud allows me to create Dashboards for everyday monitoring of multiple parameters.
- Splunk Cloud allows me to create and schedule reports for Management on network usage and statistics.
Technical Project Analyst III
CCMSIInformation Technology and Services, 1001-5000 employees
Cons
Datadog
- User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
- Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
- Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Software Architect
SpringAheadInternet, 51-200 employees
Splunk Cloud
- Splunk Cloud support is increasing a lot now a days and I see no cons other than the price factor to the other compared products. Overall Splunk Cloud is a very good product all together.
- I can see that Splunk Cloud can still improve in the form of SLA.
- Splunk Cloud generally lags behind the available splunk upgrades. They are always one version behind the one available for enterprise.
Sr. SRE
Crest Data SystemsComputer & Network Security, 201-500 employees
Pricing Details
Datadog
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
$0 Up to 5 hosts
Datadog Editions & Modules
On-premise Edition
Infrastructure | $15.001 |
---|---|
Log Management | $1.272 |
APM | $31.003 |
- Per Host Per Month
- Per Million Log Events
- Per Host Per Month
SaaS Edition
Free | $01 |
---|---|
Standard | $15/host2 |
Enterprise | Custom3 |
- Up to 5 hosts
- Up to 500 hosts
- 500+ hosts
Additional Pricing Details
—Splunk Cloud
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Splunk Cloud Editions & Modules
—
Additional Pricing Details
—Usability
Datadog
Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 501-1000 employeesSplunk Cloud
Splunk Cloud 8.0
Based on 1 answer
Overall, it is very usable. I would like if recent searches were saved for longer because I always have to refer to my notes when I'm looking for something specific and it's been a few weeks. But that's a small issue, and the actual search and browsing interface is easy to use and powerful.
Software Engineer
Cox AutomotiveAutomotive, 10,001+ employees
Support Rating
Datadog
Datadog 8.8
Based on 10 answers
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Verified User
Director in Information Technology
Consumer Goods Company, 51-200 employeesSplunk Cloud
Splunk Cloud 7.3
Based on 8 answers
Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
Network Engineer
People's Postcode LotteryGambling & Casinos, 201-500 employees
Alternatives Considered
Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 201-500 employeesSplunk Cloud
Splunk Cloud blows Sumo Logic out of the water. The experience is night and day. We went from several highly stressed IT security professionals who were unsure if the data they were getting was valuable, to very happy IT security professionals who can now be more proactive and get all the information they need.
Strategic Sourcing Manager
Shearman & Sterling, LLPLaw Practice, 1001-5000 employees
Return on Investment
Datadog
- One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
- Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Systems Analyst, Engineering
Dreamworks AnimationEntertainment, 1001-5000 employees
Splunk Cloud
- The biggest return on investment is how quickly logs are now consumed, and how quickly we can follow events that occur in logs.
- The number of logs that can be consumed by Splunk is much higher than previous solutions.
- We have much better visibility into our logs, and are able to spot patterns in events with the built-in graphs and reports.
Security Engineer II
LucidComputer Software, 501-1000 employees