What users are saying about
101 Ratings
56 Ratings
101 Ratings
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Score 8.1 out of 100
56 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

Splunk Cloud

I find that Splunk Cloud is well suited for tracking user logins, Server Reboots, failed login attempts, account lockouts, and sorting these items by host or user. We often trace failed user logins to someone having cached credentials on an endpoint which can result in locked accounts that drive the Help Desk ticket volume up unnecessarily.
Jeff Kitchens | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

Datadog
Splunk Cloud
9.3
Centralized event and log data collection
Datadog
Splunk Cloud
9.7
Correlation
Datadog
Splunk Cloud
9.1
Event and log normalization/management
Datadog
Splunk Cloud
9.5
Deployment flexibility
Datadog
Splunk Cloud
9.1
Integration with Identity and Access Management Tools
Datadog
Splunk Cloud
9.3
Custom dashboards and workspaces
Datadog
Splunk Cloud
9.5
Host and network-based intrusion detection
Datadog
Splunk Cloud
8.8

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

Splunk Cloud

  • With Splunk Cloud you get the advantage of moving from POC to Production in a matter of days rather than in months allowing the Business to gain a lot.
  • Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
  • Move from Reactive to Proactive Monitoring
  • Highly secure environment at your finger-tips
Manan Bhatt | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

Splunk Cloud

  • The query language is well-documented but has a bit of a learning curve.
  • I wish copy/pasting JSON from the logs were easier without going to the completely raw (condensed) form.
Kevin Smith | TrustRadius Reviewer

Usability

Datadog

Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
Anonymous | TrustRadius Reviewer

Splunk Cloud

Splunk Cloud 8.0
Based on 1 answer
Overall, it is very usable. I would like if recent searches were saved for longer because I always have to refer to my notes when I'm looking for something specific and it's been a few weeks. But that's a small issue, and the actual search and browsing interface is easy to use and powerful.
Kevin Smith | TrustRadius Reviewer

Support Rating

Datadog

Datadog 8.4
Based on 12 answers
Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.
Anonymous | TrustRadius Reviewer

Splunk Cloud

Splunk Cloud 7.7
Based on 4 answers
There is plenty of community-driven support, which is always a very good thing to have. Getting support from your peers worldwide means answers can be very quick, even quicker than official support channels.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Datadog

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.
Stephen Groat | TrustRadius Reviewer

Splunk Cloud

All the products in this category do log aggregation very well, however the winning factor was that we have experience with Splunk already and this has proved invaluable as Splunk has a steep learning curve. Especially the Splunk administration part of the tool as that is a very complex area if you wish to get into it.
Fraser Clark | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

Splunk Cloud

  • Reduced the amount of time needed from internal security resources (freed up at least 3 FTEs).
  • Reduced the cost per daily GB ingests of our SIEM by 33%.
  • Allowed us to migrate to a lower cost SOC model.
Joseph Sweet | TrustRadius Reviewer

Screenshots

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Datadog Editions & Modules

On-premise Edition
Infrastructure$15.001
Log Management$1.272
APM$31.003
  1. Per Host Per Month
  2. Per Million Log Events
  3. Per Host Per Month
SaaS Edition
Free$01
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

Splunk Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splunk Cloud Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Datadog
9.1
Splunk Cloud
9.1

Usability

Datadog
10.0
Splunk Cloud
8.0

Support Rating

Datadog
8.4
Splunk Cloud
7.7

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