Datadog vs. TrueSight Operations Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.4 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$0
Up to 5 hosts
TrueSight Operations Management
Score 9.0 out of 10
N/A
TrueSight Operations Management is an IT infrastructure monitoring and management application, supporting application performance management and event monitoring offering. It offers end-to-end application topology and management.N/A
Pricing
DatadogTrueSight Operations Management
Editions & Modules
Free
$0
Up to 5 hosts
Log Management
$1.27
Per Million Log Events
Standard
$15/host
Up to 500 hosts
Infrastructure
$15.00
Per Host Per Month
APM
$31.00
Per Host Per Month
Enterprise
Custom
500+ hosts
No answers on this topic
Offerings
Pricing Offerings
DatadogTrueSight Operations Management
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
DatadogTrueSight Operations Management
Top Pros
Top Cons
Best Alternatives
DatadogTrueSight Operations Management
Small Businesses
InfluxDB
InfluxDB
Score 8.5 out of 10
Veeam ONE
Veeam ONE
Score 8.5 out of 10
Medium-sized Companies
IBM Instana
IBM Instana
Score 8.9 out of 10
IBM Instana
IBM Instana
Score 8.9 out of 10
Enterprises
GitLab
GitLab
Score 8.9 out of 10
IBM Instana
IBM Instana
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DatadogTrueSight Operations Management
Likelihood to Recommend
9.1
(22 ratings)
8.0
(5 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.9
(6 ratings)
-
(0 ratings)
User Testimonials
DatadogTrueSight Operations Management
Likelihood to Recommend
Datadog
DataDog Is well suited to all of the Infrastructure Monitoring Solutions, DB monitoring, and other Network monitoring also. It's not well suited because it cannot give perfect Infrastructure recommendations for our use case but also For example: If we are using AWS DB to monitor performance insights then Datadog is less effective there because AWS gives very niche recommendations.
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BMC Software Inc.
If you have a large or complex environment then this tool can be the perfect fit. From many types of OS, database, applications and web sites supported out of the box and powerful customization ability, TrueSight can manage the most complex. If you have a simple or small IT shop then this tool suite may be over-kill and not worth the complexity to set up
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Pros
Datadog
  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
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BMC Software Inc.
  • Centralize all monitoring agents in one tool.
  • Big catalog of monitoring types (KMs).
  • Powerful event manager.
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Cons
Datadog
  • We had a couple "integrations" that had some issues during setup, but Support addressed them very quickly
  • Unnecessary alerts about DataDog components...by the time I see them, they're almost always also fixed
  • I wish there was a DataDog mobile app that would have dedicated alerts (configurable per alert to override Do Not Disturb setting) instead of relying on emails notifications that could be overlooked in the midst of many incoming emails around the same time.
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BMC Software Inc.
  • The interface is functional and adaptable but I kind of wish it looked like its predecessor Patrol Monitor.
  • It is somewhat hard to understand the integrations into the UI.
  • Hoping for more metric choices.
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Usability
Datadog
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
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BMC Software Inc.
No answers on this topic
Support Rating
Datadog
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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BMC Software Inc.
No answers on this topic
Alternatives Considered
Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
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BMC Software Inc.
Datadog seems to have more freedom to build dashboards. They have more visualization types. However, Pulse seems to be better from a cost stand point. Pulse is able to accomplish everything we need, so no need to spend the extra cost.
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Return on Investment
Datadog
  • Visibility into website issues and performance problems has improved our company communication.
  • Handling and detecting site issues faster has improved customer satisfaction and retention.
  • Configuration of the Datadog site can take a bit of time and we lost a bit of developer time during that process.
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BMC Software Inc.
  • We have not figured ROI at this time.
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ScreenShots

Datadog Screenshots

Screenshot of Out-of-the-box and easily customizable monitoring dashboards.Screenshot of Datadog is built to give visibility across teams. You can discuss issues in-context with production data, annotate changes and notify your team, see who responded to that alert before, and remember what was done to fix it.Screenshot of Datadog seamlessly unifies traces, metrics, and logs—the three pillars of observability.Screenshot of Collect monitoring data from across your entire stack with Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map decomposes your application into all its component services and draws the observed dependencies between these services in real timeScreenshot of Centralize log data from any source.

TrueSight Operations Management Screenshots

Screenshot of