DataEQ vs. Desk.com (discontinued)
DataEQ vs. Desk.com (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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DataEQ | Enterprise companies (1,001+ employees) | BrandsEye is a South African reputation management and social media monitoring system competing with vendors like Trackur. BrandsEye scours the social web for mentions and uses crowdsourced analysis to judge sentiment. | N/A | |
Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A |
DataEQ | Desk.com (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Enterprise focused solution, with pricing based on data volumes | — | ||||||||||||||
More Pricing Information |
DataEQ | Desk.com (discontinued) | |
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Top Pros | ||
Top Cons |
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DataEQ | Desk.com (discontinued) | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DataEQ | Desk.com (discontinued) | |
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Likelihood to Recommend | 8.3 (4 ratings) | 8.2 (38 ratings) |
Likelihood to Renew | - (0 ratings) | 8.4 (14 ratings) |
Usability | - (0 ratings) | 8.3 (19 ratings) |
Availability | - (0 ratings) | 1.0 (2 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.2 (21 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (1 ratings) |
DataEQ | Desk.com (discontinued) | |
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Likelihood to Recommend | BrandsEye | Discontinued Products |
Pros | BrandsEye | Discontinued Products |
Cons | BrandsEye | Discontinued Products |
Likelihood to Renew | BrandsEye No answers on this topic | Discontinued Products |
Usability | BrandsEye No answers on this topic | Discontinued Products |
Reliability and Availability | BrandsEye No answers on this topic | Discontinued Products |
Performance | BrandsEye No answers on this topic | Discontinued Products |
Support Rating | BrandsEye No answers on this topic | Discontinued Products |
Implementation Rating | BrandsEye No answers on this topic | Discontinued Products |
Alternatives Considered | BrandsEye | Discontinued Products |
Return on Investment | BrandsEye | Discontinued Products |
ScreenShots | DataEQ Screenshots | Desk.com (discontinued) Screenshots |