Likelihood to Recommend Dataloader is an incredible asset for a large organization or an organization that has a robust Salesforce environment. Specifically, Dataloader has allowed our sales team to focus on driving sales while our operations team can load the data they need in a manner that allows for robust reporting and tracking on our sales process. Organizations with less robust Salesforce environments or Salesforce environments in which many people are expected to maintain their own information likely do not need Dataloader.
Read full review Informatica MDM is a complete MDM solution, from ingestion to data exposition. This tool helps us in gathering customer data, and also it makes it possible for us to support our customers relationships and build customer-related strategies to improve their experience which helps to drive sales geometry and growth and customers satisfaction. On the other hand of price is relatively competitive.
Read full review Pros Extracting Salesforce attachments in original file format! I do not know of a tool that can do this better, or more efficiently! This is a huge benefit to companies that would like to extract attachments from Salesforce for tasks like data migrations. Cross-object data extract within one file. You can pull data from related objects as long as there is a populated lookup from the object you are extracting, to another object (Child or Parent). UI is simple and requires very little to no training. Given the acquisition of Mulesoft by Salesforce, I would not be surprised if DataLoader.IO is rolled out as the new global data loading tool for Salesforce. Read full review This program raises us to a professional level where we have better versatility to control all the media of my work and have a correct response for each scenario. It is essential to be right about the destination and development of my data, Informatica MDM is here to simplify all these processes for its users. Read full review Cons At the moment, I can't find a way to rename jobs. This would be useful to organize what was previously created hastily by techs in a rush. A preview of the job, especially upserts, would take a great deal of stress away from some of us (especially those who are not so confident in their ETL practice). A native vlookup equivalent may be a welcome addition. Read full review It is unfortunate how this program has a couple of limitations in terms of insertions; it does not have the ability to agglomerate and archive the data in real-time by groups. To have automation functions, the program is very limited in performing one task at a time, compared to other systems that perform functions simultaneously. Read full review Likelihood to Renew It is easy to use and doesn't require a security token, so I enjoy using it. It also doesn't require any download or installation, which is sometimes a blocker to gettingthings done if the company has limits. also, the dataloader.io is easy for other people to pick up, so others can have visibility into the data jobs that have occurred
Read full review Supporting well in managing our huge customer base and managing the customer hierarchies well aligned with transactional processes
Read full review Usability It is an intuitive application to use. Within a few clicks, you can be signed in to your org and ready to perform tasks. Data imports/exports/updates are streamlined so you can quickly start and configure your jobs. These can run in the background while you set up new tasks. Job history and tasks currently running on are on your home screen.
Read full review Strong Customer MDM capabilities for de-duplication, merging, golden record, exposing customer master data. Strong Integration capabilities
Read full review Performance Dataloader is made for updating, inserting, and deleting of contacts. For these operations this tool is excellent.
Read full review Support Rating Customer support might be where Dataloader.io saves money. Most of the competitors offer 24/7 live support but Dataloader.io only offers support via email and the community. Those types of support work fine until you need an answer right away. Some questions can't wait until the next business day or business hours for a reply.
Read full review I'm not sure since I never used support. My colleagues never had any issues with it, therefore my rating would be an 8 with a certain range of uncertainty.
Read full review Implementation Rating The integrator did a fair job and even though Business Change Management was complex, it was well concluded on time
Read full review Alternatives Considered I have used salesforce inspector also for operations like import and export of data from custom objects but it doesn't work well when you have data in huge numbers. Instead of using Salesforce Inspector, one should go for Dataloader.io if the number of records is huge to be dealt with.
Read full review Informatica MDM has proven it's worth in the organization by driving the revenue growth. It saves our lot of time by filtering out duplicate values and helps in solving critical business problems. It is very helpful when we deal with a lot of data. Apart from this we can populate data on various third party integration which is most useful case
Read full review Return on Investment HUGE time saving. When we need to clean or review data, we used to have to do it line by line. This can do the work within excel and make cleanup/management an afternoons work as opposed to a week. Rollback what you did/change/deleted is relatively simple if you remember to back up the data you are manipulating. Read full review I cannot speak to this for 2 reasons. 1. I am not privy to the financials associated with this implementation or the previous one. 2. We have not hit our 'go-live' for this implementation yet to compare it's performance to our previous solution. Read full review ScreenShots