DataMotion vs. NeoCertified Secure Email

Secure Data Transfer: When researchers need to securely transfer sensitive data, such as PHI and HIPAA data to collaborators or other researchers. Confidential Correspondence: For confidential correspondence, especially in scenarios where legal, financial, or sensitive information needs to be communicated securely, such as between research teams, institutions, or funding bodies.

Incentivized

NeoCertified Secure Email is very easy to use, and the speed of the encryption is excellent. The only challenge we have had is some of the national carriers are unfamiliar with NeoCertified Secure Email and thus sometimes give us some resistance in our utilizing it.

Incentivized

• Platform is intuitive and very easy to use from both a receiver and sender of the email.
• The "open" and/or "read" notifications serve as great documentation that a client has successfully seen and obtained the information that was being provided.
• The ability to include a simple link within an email signature prevents clients from having to go through a cumbersome portal or process to send a document securely.

Incentivized

• Easily works with our Outlook email system.
• Those receiving our secure emails find it easy to set up a user name and password to access and open and attach and send back.
• Whenever help is needed they respond quickly.

Incentivized

• The address book interface to add users could be made simpler
• The copy and paste feature could be improved
• When composing an email the system should automatically search address book to provide less typing of Contact names already existing as a send to the person

Incentivized

• Perhaps in having additional service techs
• Everyone always wants better pricing but they are competitive in their field
• Better public recognition of NeoCertified Secure Email

Incentivized

We have more testing to do before we decide if we will make a final decision to use the product as we believe we would also implement datamotion for the acquisitions we have planned for this year

The DataMotion SecureMail's best feature according to me is simply that it performs as promised with an immediate reduction in spam which has led to spam-related queries to the IT department practically non-existent. DataMotion SecureMail is pretty robust and hands off which is great.

Incentivized

Why are you asking me

Responses always seem timely and the support seems to be pretty good. We haven't really had any major issues with the software yet, so I that's the reason I gave only an 8. If something more difficult were to pop up, I'd have a little more to say on the support for the product.

Incentivized

Make sure to break up the implementation in phases

We can not afford Cisco products; in the end, everything we require is on the software side, not the hardware side. Also, we are trying to move away from these bulky appliance-type concepts of secure documentation and communication integrations. This federated easy, fast and multi-disciplinary API systems DataMotion has provided us is precisely what we need.

The cost and ease of use was the determining factors.

Incentivized

Ridiculous question. It’s scalable and that is why we would want to use it

• DataMotion has had a positive return on investment due to the fact that we have to post less, avoid postal fees, and ensure security.
• DataMotion has decreased the amount of compliance required when sending out information; when posting documents, we would have previously had to have documents checked by compliance for security, but now we can issue these clients directly.
• Everyone in the company uses DataMotion; this has saved both time and money because of the decreased number of letters being drafted; it has created a more efficient workforce and boosted productivity.

Incentivized

• It solves my number 1 problem...staying compliant with the security rules and regulations that my industry imposes.
• It gives peace of mind to my clients that their personal information is secured. This is an easy step in customer service that goes above and beyond what many offer. Trust is a huge issue for clients, we have our clients trust that we will always be looking out for their best interest, including securing our correspondence that includes private information.

Incentivized