TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datto Endpoint Backup

    Score7.4 out of 10
    N/ADatto Cloud Continuity for PCs allows MSPs to protect the important business data that lives locally on employee computers against everyday forms of data loss, including ransomware, hardware failure, theft and accidental deletion.N/A

    HPE Zerto Software

    Score9.4 out of 10
    Enterprise companies (1,001+ employees)
    HPE Zerto Software aims to enable customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications.N/A
    Pricing
    Datto Endpoint BackupHPE Zerto Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Datto Endpoint BackupHPE Zerto Software
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Datto Endpoint BackupHPE Zerto Software
    Considered Both Products
    Kaseya
    No answer on this topic
    Hewlett Packard Enterprise (HPE)
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    34 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    34 Answers
    Features
    Datto Endpoint BackupHPE Zerto Software
    Data Center Backup
    Comparison of Data Center Backup features of Datto Endpoint Backup and HPE Zerto Software
    Feature
    Datto Endpoint Backup
    7.9
    1 Ratings
    1% below category average
    HPE Zerto Software
    8.3
    3 Ratings
    4% above category average
    Universal recovery8.01 Ratings8.52 Ratings
    Instant recovery8.01 Ratings8.33 Ratings
    Recovery verification8.01 Ratings9.33 Ratings
    Business application protection8.01 Ratings8.73 Ratings
    Multiple backup destinations8.01 Ratings8.52 Ratings
    Incremental backup identification8.01 Ratings8.12 Ratings
    Backup to the cloud7.01 Ratings7.43 Ratings
    Deduplication and file compression7.01 Ratings7.73 Ratings
    Snapshots8.01 Ratings8.02 Ratings
    Flexible deployment8.01 Ratings8.73 Ratings
    Management dashboard8.01 Ratings9.13 Ratings
    Platform support8.01 Ratings7.03 Ratings
    Retention options8.01 Ratings9.03 Ratings
    Encryption8.01 Ratings8.02 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Datto Endpoint Backup and HPE Zerto Software
    Feature
    Datto Endpoint Backup
    7.0
    1 Ratings
    14% below category average
    HPE Zerto Software
    8.3
    2 Ratings
    3% above category average
    Continuous data protection7.01 Ratings9.52 Ratings
    Replication7.01 Ratings8.52 Ratings
    Operational reporting and analytics7.01 Ratings7.52 Ratings
    Malware protection7.01 Ratings7.01 Ratings
    Multi-location capabilities7.01 Ratings9.52 Ratings
    Ransomware Recovery7.01 Ratings8.02 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Datto Endpoint Backup and HPE Zerto Software
    Feature
    Datto Endpoint Backup
    6.5
    1 Ratings
    16% below category average
    HPE Zerto Software
    8.3
    3 Ratings
    9% above category average
    Disaster Recovery Planning8.01 Ratings8.73 Ratings
    Hot Sites8.01 Ratings8.03 Ratings
    Disaster Recovery Testing5.01 Ratings9.33 Ratings
    Automated Disaster Recovery5.01 Ratings7.02 Ratings
    Best Alternatives
    Datto Endpoint BackupHPE Zerto Software
    Small Businesses
    Arcserve ShadowProtect
    Score6.7 out of 10
    Arcserve ShadowProtect
    Score6.7 out of 10
    Medium-sized Companies
    Datto SIRIS
    Score9.8 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    HPE Zerto Software
    Score9.4 out of 10
    Zerto on IBM Cloud
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Datto Endpoint BackupHPE Zerto Software
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.3
    (54 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (4 ratings)
    Usability
    8.0
    (1 ratings)
    8.0
    (29 ratings)
    Support Rating
    -
    (0 ratings)
    4.0
    (34 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.7
    (16 ratings)
    Professional Services
    -
    (0 ratings)
    7.7
    (5 ratings)
    User Testimonials
    Datto Endpoint BackupHPE Zerto Software
    Likelihood to Recommend
    Kaseya
    It does exactly what it needs to do. If there is another MSP that needs a set-it-and-forget-it box they can deploy on client sites, I would recommend this box, especially if they are already using other Datto products such as Datto RMM, as it all integrates with the same portal.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.
    Incentivized
    Read full review
    Pros
    Kaseya
    • All clients on the same Webui.
    • Easy to spin up a snapshot.
    • Support is fast.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
    • A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
    • Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
    • Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
    • Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.
    Incentivized
    Read full review
    Cons
    Kaseya
    • It can be sometimes complicated to change the settings.
    • They make it very difficult to migrate the backups.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Moving a VM from one protection group to another could be simplified.
    • I would like to see an executive-style report of recovery and testing for upper management.
    • The ability to deploy Zerto as a virtual appliance, without the need for a windows server.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
    Incentivized
    Read full review
    Usability
    Kaseya
    The webui is intuitive and well-organized. If you need any help, the online chat is quick to respond.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Zerto is very easy to implement and support. Uses are broad, only issues are once something doesn't sync it is difficult to get assistance until your reach tier 2 or tier 3 support. Basic file and folder recovery is great. Live and test fail overs are also easy to implement without issue.
    Incentivized
    Read full review
    Support Rating
    Kaseya
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    Overall support is very good. We sometimes get pushback when asking Level 1 support to escalate to Level 2. This causes undue frustrations when you need a more knowledgeable support person to get involved. We've had to escalate to account reps a few times for this scenario. Zerto is very responsive and normally handles our requests very quickly.
    Incentivized
    Read full review
    Implementation Rating
    Kaseya
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    Make sure the end goal is in mind before implementing. That way results meet expectations.
    Incentivized
    Read full review
    Alternatives Considered
    Kaseya
    Slide BCDR, which is not listed. The slide is much simpler, and I found the alerts and alert clearing to be much more effective than Datto. It takes far fewer clicks in the slide interface to do what I need. Slide support is a little bit worse than Datto as it has no live chat
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    We started out using Backup Exec which was in service until we virtualized our environment where it didn't perform as well at the time. Then we switched to Veeam which worked well, but then as we started needing to do migrations and off-site DR, we found ourselves relying on Zerto more often.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Kaseya
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    For my organization, the pricing model was an upfront investment for the Zerto licenses. My organization prefers to pay upfront and not deal with month-to-month or year-to-year pricing models that most companies are moving to. But for some, the investment may be more than they can afford, and would prefer the year-to-year pricing model.
    Incentivized
    Read full review
    Professional Services
    Kaseya
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    I mean, it was 6 years ago, but we were up and going with all applications synchronizing in short order. The longest tasks was getting the 30 TB of application data synchronized between the datacenters.
    Incentivized
    Read full review
    Return on Investment
    Kaseya
    • The only negative was that when trying to migrate to another BCDR solution, they were not helpful in recovering the data.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Zerto is like having the best possible insurance ... it just works, and often provides the backups taken overnight that are key in recovering data/work between overnight backups.
    • Zerto easily enabled the move of primary datacenters by allowing easy failover to a secondary site, and failback to the primary site.
    Incentivized
    Read full review
    ScreenShots

    HPE Zerto Software Screenshots

    Product screenshotProduct screenshotScreenshot of AnalyticsScreenshot of DashboardScreenshot of Failover TestScreenshot of vSphere