Datto RMM vs. Panda Systems Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datto RMM
Score 8.7 out of 10
N/A
Datto RMM is a cloud-based single platform to remotely monitor, manage and support the entire customer base. Users get a multi-tenant view, automated monitoring, alerts, workflows and patch management, ransomware detection, endpoint remote takeover and control, and reporting.N/A
Panda Systems Management
Score 9.2 out of 10
N/A
Panda Security now offers system monitoring, client-less device management, patch management, and other capabilities via Panda Systems Management.N/A
Pricing
Datto RMMPanda Systems Management
Editions & Modules
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Offerings
Pricing Offerings
Datto RMMPanda Systems Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Datto RMMPanda Systems Management
Top Pros
Top Cons
Features
Datto RMMPanda Systems Management
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Datto RMM
-
Ratings
Panda Systems Management
8.3
2 Ratings
13% above category average
Remote monitoring00 Ratings8.62 Ratings
Network device monitoring00 Ratings8.02 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Datto RMM
-
Ratings
Panda Systems Management
7.5
2 Ratings
4% above category average
Patch Management00 Ratings5.02 Ratings
Policy-based automation00 Ratings7.42 Ratings
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Datto RMMPanda Systems Management
Small Businesses
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Medium-sized Companies
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Enterprises

No answers on this topic

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User Ratings
Datto RMMPanda Systems Management
Likelihood to Recommend
7.5
(5 ratings)
7.7
(2 ratings)
Support Rating
-
(0 ratings)
7.0
(2 ratings)
User Testimonials
Datto RMMPanda Systems Management
Likelihood to Recommend
Kaseya
It is a great tool for end systems management and monitoring. It has generally served well and can assist inmanaginf the devices for multiple clients / sites as needed. Remote control software leave alot to be desired and can be greatlly improved. Great for creating systems policies and providing basic end systems management.
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WatchGuard Technologies
Panda Systems Management is well suited for small to medium sized organizations looking for a tool to centralize asset management not only physical but also assist with rapid deployment of patches, applications, etc. It proves also to be very beneficial as permits (to and extent) to do troubleshooting without interfering or interrupting end users.
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Pros
Kaseya
  • Script jobs are easy to write up and quick to push out.
  • It gathers a lot of data regarding the machine.
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WatchGuard Technologies
  • Remote access. It's as good as any other on the market. It also allows for RDP connections which is a nice feature.
  • Inventory management. We get some great insight from the reports we can run.
  • Quick Jobs. If there's an app or service you use, there may be a quick job to install and update it remotely.
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Cons
Kaseya
  • The Splashtop streamer in the Remote Tools breaks frequently
  • The New UI is feature-rich, but not intuitive to set up. You CAN find a way to show all of the information you need, but you may need to reach out to support to get there
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WatchGuard Technologies
  • More intuitive UI
  • Better integration with Windows and Windows Update
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Support Rating
Kaseya
No answers on this topic
WatchGuard Technologies
We have not had much trouble with Panda Systems Management. They've been fairly responsive, and do take suggestions. The onboarding process was smooth and about as easy as they could make it. There are times when it does take a while for them to respond, but they usually do respond within a few hours at worst.
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Alternatives Considered
Kaseya
Both Datto and SolarWinds leave a lot to be desired but from a technological aspect, but SolarWinds products are substantially better. At least when they aren't being hacked. SolarWinds was an intuitive design with some decent features that made management much more seamless and, well profitable. Datto products are nearly impossible to implement out of the box and even after months of customization, their RMM products were terrible.
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WatchGuard Technologies
Much easier solution to use (by a ten fold), very intuitive user interface even for inexperience users... does not require on prem server because is cloud based
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Return on Investment
Kaseya
  • It has reduced our support costs significantly
  • Allowed us to add great value to our service offering
  • Documentation became easier as it allowed us to standardize configurations across multiple sites
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WatchGuard Technologies
  • It's allowed us to be more proactive when it comes to things. We can keep an eye on computers that may need replacement. It was a lifesaver when updating to Windows 10.
  • It saves so much time compared to our previous remote software, GoToAssist. While I think GoToAssist may be a bit more solid when in action, there's too much setup time, even with unattended access. Panda is click and go.
  • Remote command prompt has also been a lifesaver, and nonintrusive for the user. The users think we are magic.
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ScreenShots