Likelihood to Recommend This is a great system for anyone that works where items/projects are shared with multiple co-workers. People can access the document at the same time but it will create duplicates, so you would have to figure out what the other person changed in the file so it is all in one place. It would not be good if multiple people have to access a document at the exact same time.
Read full review Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
Read full review Pros Keeping documents sorted Making it easy to access documents from anywhere Sharing documents with other staff members Read full review The full text searching feature, once implemented properly, is incredibly powerful. Integrates seamlessly with Outlook to reduce the number of pieces of software you need turning at any given time. Filing is relatively quick most of the time. Read full review Cons I'd love to be able to sync to my phone and access documents without having to download/upload. Read full review Complicated setup. On initial installation it is cumbersome to configure on each workstation just to connect to service. Does not enforce structure. Once setting up structure, users can save outside of iManage Work and make their own files and folders under pre-configured system. Outlook is a finicky software, access to iManage Work depends on Outlook, nothing against iManage Work, but it sometimes has issues caused by the application it relies on. Read full review Support Rating We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
Read full review Alternatives Considered They are both great and I use both daily.
Google Drive does have a slight leg up in that multiple people can make edits to a document at the same time and it doesn't create conflicting documents. You can also see the changes in real-time.
Read full review I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.
Read full review Return on Investment Easier to share documents from different location. Doesn't work well if more than one person needs to access/edit the doc at the same time. Easy to find documents when needed. Read full review A bit pricey but worth it once you know how to use it. It makes any document sharing easy and seamless which is priceless. Read full review ScreenShots