Decap CMS vs. Volusion

Netlify CMS is well suited when you have very less frequent updates to your content, maybe once a day and very few people need to access your data. You can connect it to Netlify, GitHub, or any platform and have multiple people access it and do as many updates as you wish, but the process is not well-defined and you need to build your own system for that. It is well suited for projects you need to pull off with very low cost, it is essentially free as the software is open source and free to use, and all you need to do is set up your schema correctly and find a deployment pipeline where you can build your static site/API to redeploy whenever the content changes. I personally used a GitHub Login -> Netlify CMS -> next app consumer of content -> GitHub pipelines to run next SSG -> GitHub Pages to deploy the built static site. It might not be appropriate for large teams where users themselves need no-code tools to modify the schema of the content.

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Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.

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• Storing content data in customized schema without a database
• Full control over your content and infrastructure where it is deployed and stored
• Very low-cost way for building your own CMS and CDN

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• Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
• Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
• Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.

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• Linking between different schema types, i.e. having some relations between content
• Better ways to define content schema, like how TinaCMS would handle using a JSON

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• API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
• Not as customizable as most ecommerce platforms
• Not as many integration options as most platforms

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When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.

I know what to do to add a new product, promotion or do an analysis of sales.

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You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.

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It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).

We really can't compare it to full-fledged CMS software, like WordPress, which has a lot of community and support with widgets, plugins, and whatnot. It's not built for that, but you can compare it to Contentful, Ghost, Strapi, etc., which provide similar functionality to a headless CMS with custom schema options, but even among them, it still lacks a lot of functionality, ease of use, and support. But Netlify CMS pros would be of the opinion that compared to other platforms where most schemas need to use their own tools and frameworks, it's very cost-effective. Something new called TinaCMS has come up to compete with Netlify CMS by covering most of its shortcomings, but it's something new being built by the same team that built Forestry CMS and comes with many modern features, yet currently only supports NextJS SSG.

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While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)

• Helped us inject dynamic content into existing site very quickly
• Wasted a lot of time to implement when something complex, such as querying content, was needed

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• Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.