TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Deel

    Score8.9 out of 10
    N/ADeel is a global payroll solution from the company of the same name in San Francisco.

    $5

    per month per employee

    SurePayroll By Paychex

    Score2.1 out of 10
    N/ASurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

    $29

    per month

    Pricing
    DeelSurePayroll By Paychex
    Editions & Modules
    Deel HRIS
    $5
    per month per employee
    Deel ATS
    $5
    per month per user
    Deel Compensation
    $15
    per month per employee
    Deel Workforce Planning
    $18
    per month per employee
    Deel Engage
    $20
    per month per employee
    Deel Global Payroll
    $29
    per month per employee
    Deel Contractor
    $49
    per month per contractor
    Deel EOR
    $599
    per month per employee
    Deel PEO
    Contact Sales
    (free for up to 3 months)
    No answers on this topic
    Offerings
    Pricing Offerings
    DeelSurePayroll By Paychex
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DeelSurePayroll By Paychex
    Considered Both Products
    Deel, Inc
    No answer on this topic
    Paychex Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    32 Answers
    38%
    Would buy again
    6 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    30 Answers
    44%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    32 Answers
    44%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    23 Answers
    38%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    26 Answers
    56%
    Implementation went as expected
    9 Answers
    Features
    DeelSurePayroll By Paychex
    Payroll Management
    Comparison of Payroll Management features of Deel and SurePayroll By Paychex
    Feature
    Deel
    -
    Ratings
    SurePayroll By Paychex
    1.4
    16 Ratings
    142% below category average
    Pay calculation00 Ratings2.516 Ratings
    Support for external payroll vendors00 Ratings1.012 Ratings
    Off-cycle/On-Demand payment00 Ratings1.09 Ratings
    Benefit plan administration00 Ratings1.27 Ratings
    Direct deposit files00 Ratings1.213 Ratings
    Salary revision and increment management00 Ratings1.212 Ratings
    Reimbursement management00 Ratings1.210 Ratings
    Best Alternatives
    DeelSurePayroll By Paychex
    Small Businesses
    No answers on this topic
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    APS
    Score5.7 out of 10
    Enterprises
    No answers on this topic
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DeelSurePayroll By Paychex
    Likelihood to Recommend
    9.3
    (34 ratings)
    1.0
    (27 ratings)
    Likelihood to Renew
    7.8
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (29 ratings)
    1.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    DeelSurePayroll By Paychex
    Likelihood to Recommend
    Deel, Inc
    Deel has been incredible at streamlining the platforms we used into one while still supporting employees across several countries and contract types. If you're a multi-country team, this is a great option to run just basic HRIS items, but has the potential to be as integrated and detailed as you want - and they are still building!
    Incentivized
    Read full review
    Paychex Inc.
    We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
    Incentivized
    Read full review
    Pros
    Deel, Inc
    • He never fails to pay contractors/employees. (Nunca falla en el tema de pagos a los contractors/employees)
    • The platform is constantly being updated and improved. (Actualización y realización de mejores de manera constante en la plataforma)
    • More than excellent customer service and problem solving (when there are problems)(Más que excelente atención al cliente y resolución de problemas (cuando los hay))
    Incentivized
    Read full review
    Paychex Inc.
    • Super easy interface - honestly running payroll couldn't be easier on their site.
    • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
    • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
    Incentivized
    Read full review
    Cons
    Deel, Inc
    • I didn't like that you can no longer manage your teams with Deel IT without a paid service. You could before, and it was an excellent option! I don't know why they removed it. (No me gustó que ahora no podas gestionar tus equipos con deel IT sin tener el servicio pago. Antes si se podía y era una excelente opción! No sé por qué lo quitaron).
    • That at the time of reviewing invoices for payment at the end of the month, they are sorted alphabetically and that the "search" filter works correctly.
    • (Que al momento de la revisión de invoices para pago a fin de mes, éstos estén ordenados alfabéticamente y que el filtro "buscar" funcione correctamente).
    • There's a pop-up that keeps appearing on the platform: "new version available, update" it's really annoying. (Hay un pop up que aparece constantemente en la plataforma: "new version available, update" la verdad es muy molesto).
    Incentivized
    Read full review
    Paychex Inc.
    • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
    • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
    • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
    Incentivized
    Read full review
    Likelihood to Renew
    Deel, Inc
    We have been using this software for the last two years in the company of the a.m. Right now, I am part of the admin team for this software, so just being able to have a 1:1 usage of the software has helped me to realize how many aspects any other saw HR tool are lacking.
    Incentivized
    Read full review
    Paychex Inc.
    Very likely, easy to use, support system in place.
    Incentivized
    Read full review
    Usability
    Deel, Inc
    The system does everything you would want it to. There are times when it is clunky, and navigation and responsiveness could be improved, but the Deel team listens to feedback and aims to implement solutions whenever they can. It is constantly improving and has become a much better system than when we first started utilizing it. We see it only improving in the future, too.
    Read full review
    Paychex Inc.
    It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
    Read full review
    Support Rating
    Deel, Inc
    No answers on this topic
    Paychex Inc.
    SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
    Incentivized
    Read full review
    Online Training
    Deel, Inc
    No answers on this topic
    Paychex Inc.
    They were awesome. They knew the system very well and could help me very much.
    Incentivized
    Read full review
    Implementation Rating
    Deel, Inc
    No answers on this topic
    Paychex Inc.
    No, I can't think of any.
    Incentivized
    Read full review
    Alternatives Considered
    Deel, Inc
    I only worked with them briefly but found Deel to be superior in almost every way. Deel's offers substantially more features and functionality for a global team with dynamic needs. However if we were only operating in Germany Personio would be a strong contender given its specialization but for us this didnt make up for Deels flexibility and breadth
    Incentivized
    Read full review
    Paychex Inc.
    SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Deel, Inc
    No answers on this topic
    Paychex Inc.
    In retrospect, I wouldn't change anything.
    Incentivized
    Read full review
    Professional Services
    Deel, Inc
    No answers on this topic
    Paychex Inc.
    We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
    Incentivized
    Read full review
    Return on Investment
    Deel, Inc
    • Very positive, has saved me days of legal and admin work.
    • Made us globally compliant and has allowed us to hire in all jurisdictions without having to worry about legal implications.
    • Allows us to scale the company easily, hire from all over the world, and provide a fast and easy solution for payments.
    • Contractors are also extremely happy with Deel as they receive the payment quickly, are [able] to submit expenses easily, and it's all automated.
    Incentivized
    Read full review
    Paychex Inc.
    • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
    • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
    Incentivized
    Read full review
    ScreenShots

    Deel Screenshots

    Screenshot of Deel EOR Employee DashboardScreenshot of Deel Global Payroll - Payroll SubmitScreenshot of Deel Global Payroll OverviewScreenshot of Deel People ListScreenshot of Deel HR WorkflowsScreenshot of Deel Integrations