Deel vs. SurePayroll

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deel
Score 9.0 out of 10
N/A
Deel is a global payroll solution from the company of the same name in San Francisco.
$5
per month per employee
SurePayroll
Score 2.3 out of 10
N/A
SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.N/A
Pricing
DeelSurePayroll
Editions & Modules
Deel HRIS
$5
per month per employee
Deel Compensation
$15
per month per employee
Deel Workforce Planning
$18
per month per employee
Deel Engage
$20
per month per employee
Deel Global Payroll
$29
per month per employee
Deel Contractor
$49
per month per contractor
Deel EOR
$599
per month per employee
Deel PEO
Contact Sales
(free for up to 3 months)
No answers on this topic
Offerings
Pricing Offerings
DeelSurePayroll
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DeelSurePayroll
Features
DeelSurePayroll
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Deel
-
Ratings
SurePayroll
1.4
16 Ratings
142% below category average
Pay calculation00 Ratings2.616 Ratings
Support for external payroll vendors00 Ratings1.012 Ratings
Off-cycle/On-Demand payment00 Ratings1.09 Ratings
Benefit plan administration00 Ratings1.27 Ratings
Direct deposit files00 Ratings1.213 Ratings
Salary revision and increment management00 Ratings1.212 Ratings
Reimbursement management00 Ratings1.210 Ratings
Best Alternatives
DeelSurePayroll
Small Businesses
Rippling
Rippling
Score 9.0 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
Rippling
Rippling
Score 9.0 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DeelSurePayroll
Likelihood to Recommend
8.4
(9 ratings)
1.0
(27 ratings)
Likelihood to Renew
7.7
(2 ratings)
9.0
(1 ratings)
Usability
7.8
(4 ratings)
1.0
(3 ratings)
Support Rating
-
(0 ratings)
9.2
(5 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
DeelSurePayroll
Likelihood to Recommend
Deel, Inc
I would highly recommend Deel for lean startups/SMEs with globally distributed teams, especially those lacking dedicated internal HR, legal, or IT departments. I have found it to be great for consolidated management of international payroll, diverse worker types like EORs and contractors, and cross-border IT logistics. On the other hand, I would be a bit more hesitant to suggest it for organizations operating exclusively within a single domestic market, not because it wouldn't do a great job but there at least for the moment you can probably find more specialized offerings at a better price (out side of major markets like the US)
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Paychex, Inc.
We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
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Pros
Deel, Inc
  • Provides a easy, transparent and fast way to receive money from abroad.
  • Makes it easy to maintain compliance in international contracts.
  • Low cost, easy and fast currency conversion from USD to my local currency.
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Paychex, Inc.
  • Super easy interface - honestly running payroll couldn't be easier on their site.
  • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
  • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
Read full review
Cons
Deel, Inc
  • The conversion rates are a little bit high
  • Customer service has its delays and it's sometimes just slow
  • Feels a bit rigid with agreements customization
Read full review
Paychex, Inc.
  • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
  • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
  • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
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Likelihood to Renew
Deel, Inc
We have been using this software for the last two years in the company of the a.m. Right now, I am part of the admin team for this software, so just being able to have a 1:1 usage of the software has helped me to realize how many aspects any other saw HR tool are lacking.
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Paychex, Inc.
Very likely, easy to use, support system in place.
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Usability
Deel, Inc
I believe the products - not only the ones we are using, but also Deel HR, IT Hardware management etc. have a huge potential and can definitely benefit wide range of organisations, but some adjustments or improvements should be done to ensure full clients’ satisfaction
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Paychex, Inc.
It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
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Support Rating
Deel, Inc
No answers on this topic
Paychex, Inc.
SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
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Online Training
Deel, Inc
No answers on this topic
Paychex, Inc.
They were awesome. They knew the system very well and could help me very much.
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Implementation Rating
Deel, Inc
No answers on this topic
Paychex, Inc.
No, I can't think of any.
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Alternatives Considered
Deel, Inc
We moved from Globalization Partners (GP) to Deel because we needed an Employer of Record solution with a much more scalable pricing and service model. GP's platform is clunky - we often can't get the right access to what we need, employees have trouble finding what they need and it results in having to submit a support ticket. Deel is much more intuitive - it puts everything at employees' fingertips and makes things much more self-service. Permission profiles are easy to set up and manage, and we're able to access all of the data we need when we need it
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Paychex, Inc.
SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
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Contract Terms and Pricing Model
Deel, Inc
No answers on this topic
Paychex, Inc.
In retrospect, I wouldn't change anything.
Read full review
Professional Services
Deel, Inc
No answers on this topic
Paychex, Inc.
We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
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Return on Investment
Deel, Inc
  • Very positive, has saved me days of legal and admin work.
  • Made us globally compliant and has allowed us to hire in all jurisdictions without having to worry about legal implications.
  • Allows us to scale the company easily, hire from all over the world, and provide a fast and easy solution for payments.
  • Contractors are also extremely happy with Deel as they receive the payment quickly, are [able] to submit expenses easily, and it's all automated.
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Paychex, Inc.
  • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
  • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
Read full review
ScreenShots

Deel Screenshots

Screenshot of Deel EOR Employee DashboardScreenshot of Deel Global Payroll - Payroll SubmitScreenshot of Deel Global Payroll OverviewScreenshot of Deel People ListScreenshot of Deel HR WorkflowsScreenshot of Deel Integrations