What users are saying about
4 Ratings
86 Ratings
4 Ratings
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Score 9.9 out of 100
86 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Deem

I used to have to book through the travel agency directly, which was very time consuming. I would either have to type out a specific email to my travel agent or call in and get put on hold and wait until someone was available to speak with. Now I can book and compare flights myself with the click of a button
Anonymous | TrustRadius Reviewer

Emburse Certify

Certify is not well suited for multi-dimensional ERPs. Although Certify 'offers' general ledger dimensions GLD, the use of them is extremely limited. Filtering on any GLD can only be done once. There is not the possibility for creating hierarchies with the dimensions. The only method of exporting is via a flat file or the open API, which I understand is quite limited. This software is for a smaller scaled business that is not trying to track across dimensions or create hierarchies. Data flow is one directional. I cannot emphasize enough the shortcomings of the reporting. The parameters are mostly based on expense dates rather than expense reports. There are entirely too many of them, and some of them perform the function!
Carla Lottie | TrustRadius Reviewer

Pros

Deem

  • Deem communicates with Ariba
  • Deem template is easy to complete and upload
  • Deem allows/requests that the catalogs are reviewed/approved prior to being uploaded into the system
Adriana Paez | TrustRadius Reviewer

Emburse Certify

  • Integration with Amtrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool.
  • Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions.
  • Easy UI. Friendly and easy to navigate without getting lost.
Tristan Dobbs | TrustRadius Reviewer

Cons

Deem

  • The only thing on mobile is the selecting a time frame option for a flight is a little confusing the first time you use it
Anonymous | TrustRadius Reviewer

Emburse Certify

  • Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
  • Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
  • Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.
Anonymous | TrustRadius Reviewer

Usability

Deem

No score
No answers yet
No answers on this topic

Emburse Certify

Emburse Certify 7.5
Based on 41 answers
If the integrations with our card programs had succeeded, I expect [Emburse] Certify would have worked well for expense submitters and approvers. During the short time that the American Express Business integration was active, transactions flowed smoothly, and the expense reporting and receipt matching functions were quite good. The [Emburse] Certify mobile app was particularly powerful and easy to use.
Enrique Abello | TrustRadius Reviewer

Support Rating

Deem

No score
No answers yet
No answers on this topic

Emburse Certify

Emburse Certify 4.8
Based on 6 answers
The measure of support is how well they respond when you really need them, like when the system is not performing correctly. We have been on the platform less than a year, and there have been at least 2 instances, where the platform was down. The 2nd time was the day before out fiscal year end. And they need a development website. When they are making changes to your LIVE instance, and things go wrong, the client is the first to know about it! I've come to understand that Certify has tiers of support. Those in tier 1, barely know more about the software than the users. I sent a request for a report that shows expense reports currently pending approval and after 5 days of back and forth I was told to build it myself.
Carla Lottie | TrustRadius Reviewer

Alternatives Considered

Deem

Ariba Contract Management
  • Deem catalog has to be created directly into Deem and cannot be created off of Ariba Contract, which would be a nice feature if available
SAP ERP
  • Deem catalog feeds into Ariba for invoice creation; Ariba exports the information into SAP ERP and the items description, prices and general ledgers keep their consistency, which is a great feature
Ariba Procurement
  • Deem works well with Ariba and reports ran off Ariba will show catalog spend; the visibility, consistency, and compliance are great benefits.
Adriana Paez | TrustRadius Reviewer

Emburse Certify

Before Certify, there was only manual expense reports entered for our company. This took too much time for employees too finish and caused a delay of efficiency. With Certify, it is easier to access and finish each report with the right amount of effectiveness and efficiency it needs. Certify is really helpful in saving a lot of time for employees that do not have time.
Anonymous | TrustRadius Reviewer

Return on Investment

Deem

  • Very positive impact. Time is money and it is nice not having to waste time on booking travel anymore
Anonymous | TrustRadius Reviewer

Emburse Certify

  • The organization and automatic flow of the expense report to approvers and then AP saves time for all. The user has agreed that it is easier and quicker to prepare the expense report and the managers and AP department finds the automated process to be quicker and more efficient. Time saved is money saved.
  • Certify can recognize if a duplicate expense is submitted or if an expense is submitted too late to be reimbursed according to our policies. This prevents us from reimbursing an expense in error.
  • We use a customized report to track a specific type of expense that gets submitted by our sales team. There is a limit on what can be spent on specific expenses that fall into an entertainment category and the report helps us to stay within the limits. Previously, without this tool, we had spent so much more time manually tracking these expenses and had gone over the limits, creating a deficiency in our processes.
Linda Lavella | TrustRadius Reviewer

Screenshots

Pricing Details

Deem

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Emburse Certify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$8

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