What users are saying about
4 Ratings
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Top Rated
78 Ratings
4 Ratings
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Score 9.7 out of 100

Certify, by Emburse

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Top Rated
78 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Deem

I used to have to book through the travel agency directly, which was very time consuming. I would either have to type out a specific email to my travel agent or call in and get put on hold and wait until someone was available to speak with. Now I can book and compare flights myself with the click of a button
Anonymous | TrustRadius Reviewer

Certify, by Emburse

Certify is excellent as a platform. It allows for integrations with common systems like Amtrav and can be used for more than simple expense reporting. It is excellent for the small to medium business market and handles most things very well. Beware if integrations break as it is difficult to get support on the platform itself.
Tristan Dobbs | TrustRadius Reviewer

Pros

Deem

  • Deem communicates with Ariba
  • Deem template is easy to complete and upload
  • Deem allows/requests that the catalogs are reviewed/approved prior to being uploaded into the system
Adriana Paez | TrustRadius Reviewer

Certify, by Emburse

  • Customer service/support: They have an incredible team. We are fans of the chat option and 99.9% of the time our issues are solved within a 5-minute window.
  • Listening to customers: they are always looking for ways to improve their product. They have free conferences sprinkled around various cities. They are worth trending. They provide "what's new in Certify" as well as round-table discussions specifically addressing how their customers are using the product and what they have learned along the way.
  • Keeping their product up to date: Certify takes back various suggestions from the conference to enhance their product. I have been at every conference they have had and have actually seen customer suggestions get implemented into the program.
Anonymous | TrustRadius Reviewer

Cons

Deem

  • The only thing on mobile is the selecting a time frame option for a flight is a little confusing the first time you use it
Anonymous | TrustRadius Reviewer

Certify, by Emburse

  • The ability to add a receipt after a report has been submitted would be helpful. This would simplify processing as opposed to disapproving the report and sending it back to the user for correction and re-submission.
  • Though not a fault of Certify, our users drive multiple destinations every day, rather than occasional trips from city A to city B. Therefore, capturing mileage is a time-consuming process for our users.
Anonymous | TrustRadius Reviewer

Usability

Deem

No score
No answers yet
No answers on this topic

Certify, by Emburse

Certify, by Emburse 8.1
Based on 37 answers
I am very used to Certify's components. But some users that I manage still have a hard time fixing their expense reports no matter how many times I try to teach them. The Editing expense Report and Adding Expense Report option sometimes gets confusing and causes some employees to enter transactions twice. There should be a better layout to make it easier for them to edit and finish their expense reports. I try to teach Certify as much as I can, but the usability should be a bit easier so it is less confusing.
Anonymous | TrustRadius Reviewer

Support Rating

Deem

No score
No answers yet
No answers on this topic

Certify, by Emburse

Certify, by Emburse 9.1
Based on 2 answers
I always get an English speaking person very quickly on the phone.
Brad Nicholson | TrustRadius Reviewer

Alternatives Considered

Deem

Ariba Contract Management
  • Deem catalog has to be created directly into Deem and cannot be created off of Ariba Contract, which would be a nice feature if available
SAP ERP
  • Deem catalog feeds into Ariba for invoice creation; Ariba exports the information into SAP ERP and the items description, prices and general ledgers keep their consistency, which is a great feature
Ariba Procurement
  • Deem works well with Ariba and reports ran off Ariba will show catalog spend; the visibility, consistency, and compliance are great benefits.
Adriana Paez | TrustRadius Reviewer

Certify, by Emburse

I have only discussed the comparison of Certify to Concur by users, and our users seem to be happier with Certify. I have not had much experience with T&E expense software. Therefore, when I started using Certify, I expected to have problems, but with Certify's help desk and Online support, I did fine.
Linda Lavella | TrustRadius Reviewer

Return on Investment

Deem

  • Very positive impact. Time is money and it is nice not having to waste time on booking travel anymore
Anonymous | TrustRadius Reviewer

Certify, by Emburse

  • Saves time as compared to a paper expense tracking process, but isn’t as efficient as some competitors. ROI is entirely dependent on what method your organization used previously.
  • Allows for a clean expense report workflow. Receipts easily flow from the submitter to the approver and to accounting. It eliminates some potential errors that may occur in a more manual process.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Deem

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Certify, by Emburse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$8*

* Expense report

Add comparison