What users are saying about
9 Ratings
90 Ratings
9 Ratings
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Score 8 out of 100
90 Ratings
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Score 7.4 out of 100

Attribute Ratings

  • Deem is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

Deem

87%
4 Ratings
6.6

Emburse Certify

66%
56 Ratings

Usability

Deem

N/A
0 Ratings
7.2

Emburse Certify

72%
41 Ratings

Support Rating

Deem

N/A
0 Ratings
4.9

Emburse Certify

49%
6 Ratings

Likelihood to Recommend

Deem

I used to have to book through the travel agency directly, which was very time consuming. I would either have to type out a specific email to my travel agent or call in and get put on hold and wait until someone was available to speak with. Now I can book and compare flights myself with the click of a button
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Emburse

Certify is not well suited for multi-dimensional ERPs. Although Certify 'offers' general ledger dimensions GLD, the use of them is extremely limited. Filtering on any GLD can only be done once. There is not the possibility for creating hierarchies with the dimensions. The only method of exporting is via a flat file or the open API, which I understand is quite limited. This software is for a smaller scaled business that is not trying to track across dimensions or create hierarchies. Data flow is one directional. I cannot emphasize enough the shortcomings of the reporting. The parameters are mostly based on expense dates rather than expense reports. There are entirely too many of them, and some of them perform the function!
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Pros

Deem

  • Safety Check provides details about safety of all flights.
  • Its easy to see the flights and hotels that are in company policy.
  • It is straight forward and you can pick the best choice for your movement.
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Emburse

  • Integration with Amtrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool.
  • Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions.
  • Easy UI. Friendly and easy to navigate without getting lost.
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Cons

Deem

  • The only thing on mobile is the selecting a time frame option for a flight is a little confusing the first time you use it
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Emburse

  • Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
  • Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
  • Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.
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Pricing Details

Deem

Starting Price

Editions & Modules

Deem editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Emburse Certify

    Starting Price

    Editions & Modules

    Emburse Certify editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required $8

      Additional Details

      Certify AP has volume based pricing based on processed invoices

      Usability

      Deem

      No answers on this topic

      Emburse

      If the integrations with our card programs had succeeded, I expect [Emburse] Certify would have worked well for expense submitters and approvers. During the short time that the American Express Business integration was active, transactions flowed smoothly, and the expense reporting and receipt matching functions were quite good. The [Emburse] Certify mobile app was particularly powerful and easy to use.
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      Support Rating

      Deem

      No answers on this topic

      Emburse

      The measure of support is how well they respond when you really need them, like when the system is not performing correctly. We have been on the platform less than a year, and there have been at least 2 instances, where the platform was down. The 2nd time was the day before out fiscal year end. And they need a development website. When they are making changes to your LIVE instance, and things go wrong, the client is the first to know about it! I've come to understand that Certify has tiers of support. Those in tier 1, barely know more about the software than the users. I sent a request for a report that shows expense reports currently pending approval and after 5 days of back and forth I was told to build it myself.
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      Alternatives Considered

      Deem

      Deem seems much more efficient. Concur limited the types of hotels or flights that I was able to view. Perhaps they had some kind of admin settings on there blocking access to everything for me. But Deem was much easier and faster to use in my opinion.
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      Emburse

      Before Certify, there was only manual expense reports entered for our company. This took too much time for employees too finish and caused a delay of efficiency. With Certify, it is easier to access and finish each report with the right amount of effectiveness and efficiency it needs. Certify is really helpful in saving a lot of time for employees that do not have time.
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      Return on Investment

      Deem

      • We are able to compare travel tickets and choose best flight deals for travelling.
      • With just one click, we can book flights and hotels.
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      Emburse

      • The organization and automatic flow of the expense report to approvers and then AP saves time for all. The user has agreed that it is easier and quicker to prepare the expense report and the managers and AP department finds the automated process to be quicker and more efficient. Time saved is money saved.
      • Certify can recognize if a duplicate expense is submitted or if an expense is submitted too late to be reimbursed according to our policies. This prevents us from reimbursing an expense in error.
      • We use a customized report to track a specific type of expense that gets submitted by our sales team. There is a limit on what can be spent on specific expenses that fall into an entertainment category and the report helps us to stay within the limits. Previously, without this tool, we had spent so much more time manually tracking these expenses and had gone over the limits, creating a deficiency in our processes.
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