What users are saying about
4 Ratings
19 Ratings
4 Ratings
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Score 9.7 out of 100
19 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Deem

I used to have to book through the travel agency directly, which was very time consuming. I would either have to type out a specific email to my travel agent or call in and get put on hold and wait until someone was available to speak with. Now I can book and compare flights myself with the click of a button
Anonymous | TrustRadius Reviewer

TravelBank

The company-wide implementation of TravelBank greatly increased the efficiency of our expense reimbursement process. It mitigated many pain points such as errors, inconsistencies, and missing information in our manual Excels that were very hard to version control and track through the approval/reimbursement process. Overall, TravelBank has made all of our lives easier!
Agatha Szerejko | TrustRadius Reviewer

Pros

Deem

  • Deem communicates with Ariba
  • Deem template is easy to complete and upload
  • Deem allows/requests that the catalogs are reviewed/approved prior to being uploaded into the system
Adriana Paez | TrustRadius Reviewer

TravelBank

  • TravelBank encourages employees to book lower cost flights and hotels. Employees receive half the difference between the average cost for the service and the cost the company is paying in the form of vouchers for Amazon/Airbnb etc. For example, if the average cost of a flight from SFO to JFK is $500, and the employee books a $400 flight, the employee gets $50 and the company saves $50.
Pat Patterson | TrustRadius Reviewer

Cons

Deem

  • The only thing on mobile is the selecting a time frame option for a flight is a little confusing the first time you use it
Anonymous | TrustRadius Reviewer

TravelBank

  • It was hard to find a good hotel in my budget.
  • I wish I could get the incentives back in cash.
  • I have trouble using the user interface and wish I could store my common searches easier bcecauseI usually only travel to one place.
  • They need to have a better search tool. Like, if a hotel is unavailable it still needs to come up in the search bar -- not necessarily on the map or home screen, but it would help to see all options if I search because for some reason a ton of hotels that I know have open rooms do not show up.
Anonymous | TrustRadius Reviewer

Support Rating

Deem

No score
No answers yet
No answers on this topic

TravelBank

TravelBank 7.0
Based on 6 answers
The TravelBank team came in for a Lunch and Learn, which was great! Our account team spent a lot of time walking through all of the features and capabilities of TravelBank, as well as tips and tricks for using the online platform and the app. This was tremendously helpful! Also, whenever we need to contact customer support if we are experiencing and difficulties, they are beyond responsive and very helpful!
Agatha Szerejko | TrustRadius Reviewer

Alternatives Considered

Deem

Ariba Contract Management
  • Deem catalog has to be created directly into Deem and cannot be created off of Ariba Contract, which would be a nice feature if available
SAP ERP
  • Deem catalog feeds into Ariba for invoice creation; Ariba exports the information into SAP ERP and the items description, prices and general ledgers keep their consistency, which is a great feature
Ariba Procurement
  • Deem works well with Ariba and reports ran off Ariba will show catalog spend; the visibility, consistency, and compliance are great benefits.
Adriana Paez | TrustRadius Reviewer

TravelBank

It is much easier to use than Concur, but typically Concur is mandated to use. We also quickly tried other apps but found that TravelBank was the best. Other apps had issues in trying to recognize the amount if a tip was added and often failed. This is why I like entering in the actual value.
Brendan Yee | TrustRadius Reviewer

Return on Investment

Deem

  • Very positive impact. Time is money and it is nice not having to waste time on booking travel anymore
Anonymous | TrustRadius Reviewer

TravelBank

  • I'm not in the finance department, but I'd guess our travel spend per employee has reduced since we started using TravelBank.
  • We now have one travel supplier, with flights and hotels paid from a central account, rather than everyone booking through a variety of channels with their own card. In case of emergency, the company knows which flight you're on, which hotel you're staying at.
Pat Patterson | TrustRadius Reviewer

Pricing Details

Deem

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TravelBank

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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