What users are saying about
1 Ratings
29 Ratings
1 Ratings
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Score 9 out of 100
29 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Delibr

Delibr is great for tracking customer feedback and sharing specific sections of a document with stakeholders. It has useful formatting tools and decision tracking that can be embedded right into the document so you can revisit when/why something was decided. Collaboration tools are easy to use and intuitive. I've found it helpful for requirements, planning, feedback sessions, and support/technical documentation for internal users.
Sarah Morgan | TrustRadius Reviewer

UserVoice

UserVoice can be an affordable and powerful tool to start engaging customers and employees. It can help manage the entire feedback loop process. But your product management and development teams still need to do their jobs. Remember to have a response SLA in place and ownership for prioritizing and responding to the feedback.
Steve MacLaughlin | TrustRadius Reviewer

Pros

Delibr

  • Great, easy to use templates.
  • Quick formatting features.
  • Decision making tools.
Sarah Morgan | TrustRadius Reviewer

UserVoice

  • User interface is very simple. Learning the product and teaching the team how to use the product took hardly any time at all.
  • Gives visibility into what others are logging. We are able to append 'votes' to certain ideas, rather than having to create an existing idea from scratch.
  • Reporting. Tags allow to easily filter through ideas for roadmap planning.
Anonymous | TrustRadius Reviewer

Cons

Delibr

  • I'd like to see a folder or tagging option for better organization across teams.
Sarah Morgan | TrustRadius Reviewer

UserVoice

  • Doesn't always catch obvious spam/we have to do a fair amount of blacklisting
  • Doesn't have multiple language options
  • No online/email tech support available. You have to call if you have an issue.
Jessica Meadows Rich | TrustRadius Reviewer

Likelihood to Renew

Delibr

No score
No answers yet
No answers on this topic

UserVoice

UserVoice 9.7
Based on 6 answers
I just really liked UserVoice.
Jacie Fontenot | TrustRadius Reviewer

Usability

Delibr

No score
No answers yet
No answers on this topic

UserVoice

UserVoice 8.0
Based on 1 answer
The day-to-day usability is good. More technical settings require a bit more effort.
Steve MacLaughlin | TrustRadius Reviewer

Support Rating

Delibr

Delibr 10.0
Based on 1 answer
I have found the Delibr team to be responsive, friendly, and helpful.
Sarah Morgan | TrustRadius Reviewer

UserVoice

UserVoice 9.0
Based on 2 answers
Always very responsible and helpful when an issue happened. They eat their own cooking when it comes to using their products.
Steve MacLaughlin | TrustRadius Reviewer

Implementation Rating

Delibr

No score
No answers yet
No answers on this topic

UserVoice

UserVoice 9.0
Based on 2 answers
Have clear goals and owners established before you start using any tool like this. Very important to get accounts and rights setup so that there's no lag time in customer response once things go live. Make sure IT is involved if you plan to use the Single-Sign On (SSO) or any of the access control tools.
Steve MacLaughlin | TrustRadius Reviewer

Alternatives Considered

Delibr

Delibr is more user-friendly and has more flexibility than Confluence.
Sarah Morgan | TrustRadius Reviewer

UserVoice

I like the ease of integration into web and mobile apps for UserVoice. It's also a comprehensive bug reporting, user feedback, and knowledge base tool.
Oren Shatken | TrustRadius Reviewer

Return on Investment

Delibr

  • Using Delibr has increased our consistency with the way we store and share information.
Sarah Morgan | TrustRadius Reviewer

UserVoice

  • UserVoice has improved communication across teams and has given our customers a voice. It has added process to receiving feedback and us saved time from having to question what our clients want to see next.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Delibr

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Delibr Editions & Modules

Edition
Premium Plan50$1
  1. per 10 users, 5$ for additional users
Additional Pricing Details

UserVoice

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UserVoice Editions & Modules

Additional Pricing Details

Add comparison