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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dell Networker

    Score5.7 out of 10
    N/ADell NetWorker is an enterprise-level data protection software product that unifies and automates backup to tape, disk-based, and flash-based storage media across physical and virtual environments for granular and disaster recovery.N/A

    OpenText Data Protector

    Score4.9 out of 10
    N/AOpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.N/A
    Pricing
    Dell NetworkerOpenText Data Protector
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Dell NetworkerOpenText Data Protector
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Dell NetworkerOpenText Data Protector
    Considered Both Products
    Dell Technologies
    Chose Dell Networker
    I've used many DR platforms over the years: HP Data Protector, Veritas (formerly Symantec) Backup Exec, Acronis Backup Advanced, AppAssure (another Dell product), Commvault, and a few others. We selected Networker based on its integration with the Data Domain hardware we wanted …
    Incentivized
    OpenText
    Chose OpenText Data Protector
    We found the best usability in this product. Also the best pricing.
    Incentivized
    Chose OpenText Data Protector
    We currently use EMC Networker. We have been fairly happy with this one as well. The main issue is with the Unix backups. HP Data Protector is a much better solution for backing up Unix. When it comes to ease of use in the console and backing up Windows machines EMC Networker …
    Incentivized
    Chose OpenText Data Protector
    I would chose Networker over HP Data Protector.
    Incentivized
    Key User Insights
    Would buy again
    63%
    Would buy again
    5 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    57%
    Delivers good value for the price
    4 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    2 Answers
    No answers on this topic
    Implementation went as expected
    57%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Dell NetworkerOpenText Data Protector
    Data Center Backup
    Comparison of Data Center Backup features of Dell Networker and OpenText Data Protector
    Feature
    Dell Networker
    5.0
    11 Ratings
    51% below category average
    OpenText Data Protector
    8.2
    10 Ratings
    2% below category average
    Universal recovery5.29 Ratings7.86 Ratings
    Instant recovery6.011 Ratings7.78 Ratings
    Recovery verification6.09 Ratings9.04 Ratings
    Business application protection4.49 Ratings7.99 Ratings
    Multiple backup destinations3.010 Ratings8.89 Ratings
    Incremental backup identification4.811 Ratings8.04 Ratings
    Backup to the cloud5.26 Ratings7.75 Ratings
    Deduplication and file compression6.910 Ratings8.29 Ratings
    Snapshots6.09 Ratings8.45 Ratings
    Flexible deployment2.79 Ratings8.25 Ratings
    Management dashboard4.59 Ratings7.55 Ratings
    Platform support3.99 Ratings8.37 Ratings
    Retention options4.79 Ratings8.87 Ratings
    Encryption7.27 Ratings8.05 Ratings
    Best Alternatives
    Dell NetworkerOpenText Data Protector
    Small Businesses
    BDRShield
    Score6.4 out of 10
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dell NetworkerOpenText Data Protector
    Likelihood to Recommend
    7.1
    (11 ratings)
    8.3
    (10 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    8.4
    (6 ratings)
    Usability
    3.0
    (2 ratings)
    8.0
    (7 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    6.3
    (3 ratings)
    6.7
    (7 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    9.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.7
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.5
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Dell NetworkerOpenText Data Protector
    Likelihood to Recommend
    Dell Technologies
    For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
    Incentivized
    Read full review
    OpenText
    Well suited: scenarios with very specific backups schedules; backups saved in tape libraries. Less appropriate: environments with older Operational Systems and older hardware, such as tape libraries.
    Incentivized
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    Pros
    Dell Technologies
    • Seamlessly integrates with DataDomain
    • Seamlessly integrates with vmWare for extremely fast VM backups
    • Provides agent-based integration for a very wide array of applications-aware backups, including but not limited to: Microsoft SQL/Exchange/Sharepoint, Meditech, Oracle, DB2, Informix, SAP
    • Integrates with a wide family of NAS solutions for NDMP backups
    Read full review
    OpenText
    • It is very reliable on the server side to provide a trustworthy back end.
    • The install was simple and provided an easy way to install and backup Unix servers.
    • The support was always helpful and responded quickly.
    Incentivized
    Read full review
    Cons
    Dell Technologies
    • The GUI is horrible. Giant windows that don't size properly, confusing terminology, multiple clicks to get things done, it's just a disorganized mess. I can't put this in front of my junior techs because it requires some background in DR software to fully comprehend, and even then it's not easy. It feels very much like this was tacked on to a command-line based product as an afterthought.
    • Better management features. It's difficult to integrate with Active Directory, for one. You'll need a Dell EMC tech to help you. Items can't be renamed and have to be recreated. Options are buried in multiple GUI tabs and often are just command line strings in a free-text field. Diagnosing failed jobs and workflows is cumbersome and the errors are often cryptic without some experience. Design it well and pray for uptime, because you need this to work when disaster requires it to.
    • Poor reporting features for an enterprise class product. You can't schedule any type of simple summary (an audit requirement for us) in the base product. To do this requires the additional cost of Data Protection Advisor, which is also horribly designed and impossible to get working quickly.
    • Post-sales contact is non-existent. We've been through a few reps and the project team dropped us at one point with a half-finished implementation when the original sales guy moved on. We only got the the promised product implementation by telling Dell that we weren't paying the bill until they delivered what they promised and were contractually obligated to.
    Incentivized
    Read full review
    OpenText
    • Increase the range of support for new platforms.
    • Improve the attention of support cases in terms of speed of attention.
    • Keep me better informed of the latest solution updates.
    Incentivized
    Read full review
    Likelihood to Renew
    Dell Technologies
    There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
    Incentivized
    Read full review
    OpenText
    It was just not a good fit for our organization. We have an EMC SAN, Data Domain backup storage, and VMWare. Without any other HP software or hardware in our environment I do not see the need to continue using a product that is not well integrated with our other brands
    Incentivized
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    Usability
    Dell Technologies
    NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
    Incentivized
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    OpenText
    Very easy to use. What needs to improve is to make it easier to configure some integrations and features, such as office 365 integration, acropolis integration, block change-based backup, etc. Despite we have documentation, even following all the steps, the integration is hard to implement or doesn't work in the end.
    Incentivized
    Read full review
    Performance
    Dell Technologies
    No answers on this topic
    OpenText
    The Reporting-Server and the Reports depend on the settings.
    Incentivized
    Read full review
    Support Rating
    Dell Technologies
    The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
    Incentivized
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    OpenText
    It is the weak point of this software, although it is improving little by a little. The first level of support does not solve almost anything until you move on to a higher level that is more involved.
    Incentivized
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    Implementation Rating
    Dell Technologies
    How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
    Incentivized
    Read full review
    OpenText
    Pick one person to help you through the process.
    Incentivized
    Read full review
    Alternatives Considered
    Dell Technologies
    EMC and Unitrends are equal at the file level and SQL backups. What makes Unitrends the better product is the ability to backup VMs as a whole. They both have the ability to email reports about failures and hardware issues. Unitrends has superior support and knowledge base and support is available 24/7.
    Incentivized
    Read full review
    OpenText
    When selecting a backup solution for our virtual environment we chose HP Data Protector for its cost savings in licensing, our familiarity with the software and the ability to backup to disk, tape or both with the standard installation.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dell Technologies
    No answers on this topic
    OpenText
    Here the license model from the Micro Focus Data Protector and DP4CW should merge. It causes argumentation problems if you license two products here.
    Incentivized
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    Scalability
    Dell Technologies
    No answers on this topic
    OpenText
    We use the tool in different installations and combinations of functions and hardware.
    Incentivized
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    Professional Services
    Dell Technologies
    No answers on this topic
    OpenText
    The professional services had some details of low promptness in the attention of cases.
    Incentivized
    Read full review
    Return on Investment
    Dell Technologies
    • When you get into the deep dive of features there is quite a learning curve for those options so it's a lot to learn.
    • Restores and restore verification is very fast so you save some time there.
    • Costs are fairly high so an ROI may take some time vs a standard backup software.
    Incentivized
    Read full review
    OpenText
    • Positive impact. I have not worked with HP Data Protector enough to provide the ROI. It simply worked when we needed it to.
    Incentivized
    Read full review
    ScreenShots

    OpenText Data Protector Screenshots

    Screenshot of Reporting Dashboard