What users are saying about
27 Ratings
4 Ratings
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Score 7.1 out of 100
27 Ratings
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Score 8 out of 100

Likelihood to Recommend

Deltek WorkBook

My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
Christopher Fritz | TrustRadius Reviewer

GreenRope

There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
Alicia Dearn | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Deltek WorkBook
7.8
GreenRope
Task Management
Deltek WorkBook
8.1
GreenRope
Resource Management
Deltek WorkBook
9.0
GreenRope
Gantt Charts
Deltek WorkBook
9.0
GreenRope
Scheduling
Deltek WorkBook
9.0
GreenRope
Workflow Automation
Deltek WorkBook
6.1
GreenRope
Team Collaboration
Deltek WorkBook
6.1
GreenRope
Support for Agile Methodology
Deltek WorkBook
10.0
GreenRope
Support for Waterfall Methodology
Deltek WorkBook
10.0
GreenRope
Document Management
Deltek WorkBook
6.1
GreenRope
Email integration
Deltek WorkBook
6.1
GreenRope
Mobile Access
Deltek WorkBook
4.1
GreenRope
Timesheet Tracking
Deltek WorkBook
7.1
GreenRope
Change request and Case Management
Deltek WorkBook
10.0
GreenRope
Budget and Expense Management
Deltek WorkBook
8.0
GreenRope

Professional Services Automation

Deltek WorkBook
6.1
GreenRope
Quotes/estimates
Deltek WorkBook
5.2
GreenRope
Invoicing
Deltek WorkBook
6.1
GreenRope
Project & financial reporting
Deltek WorkBook
6.1
GreenRope
Integration with accounting software
Deltek WorkBook
7.1
GreenRope

Sales Force Automation

Deltek WorkBook
GreenRope
8.4
Customer data management / contact management
Deltek WorkBook
GreenRope
9.5
Workflow management
Deltek WorkBook
GreenRope
9.1
Territory management
Deltek WorkBook
GreenRope
8.2
Opportunity management
Deltek WorkBook
GreenRope
9.7
Integration with email client (e.g., Outlook or Gmail)
Deltek WorkBook
GreenRope
9.6
Contract management
Deltek WorkBook
GreenRope
3.8
Quote & order management
Deltek WorkBook
GreenRope
8.9
Interaction tracking
Deltek WorkBook
GreenRope
9.7
Channel / partner relationship management
Deltek WorkBook
GreenRope
6.6

Customer Service & Support

Deltek WorkBook
GreenRope
9.7
Case management
Deltek WorkBook
GreenRope
9.7
Call center management
Deltek WorkBook
GreenRope
9.6
Help desk management
Deltek WorkBook
GreenRope
9.7

Marketing Automation

Deltek WorkBook
GreenRope
9.2
Lead management
Deltek WorkBook
GreenRope
8.9
Email marketing
Deltek WorkBook
GreenRope
9.5

CRM Project Management

Deltek WorkBook
GreenRope
9.7
Task management
Deltek WorkBook
GreenRope
9.5
Billing and invoicing management
Deltek WorkBook
GreenRope
9.7
Reporting
Deltek WorkBook
GreenRope
9.7

CRM Reporting & Analytics

Deltek WorkBook
GreenRope
8.8
Forecasting
Deltek WorkBook
GreenRope
8.7
Pipeline visualization
Deltek WorkBook
GreenRope
8.3
Customizable reports
Deltek WorkBook
GreenRope
9.4

Customization

Deltek WorkBook
GreenRope
8.3
Custom fields
Deltek WorkBook
GreenRope
9.1
Custom objects
Deltek WorkBook
GreenRope
8.3
Scripting environment
Deltek WorkBook
GreenRope
7.0
API for custom integration
Deltek WorkBook
GreenRope
9.1

Security

Deltek WorkBook
GreenRope
8.7
Single sign-on capability
Deltek WorkBook
GreenRope
8.6
Role-based user permissions
Deltek WorkBook
GreenRope
8.8

Social CRM

Deltek WorkBook
GreenRope
9.0
Social data
Deltek WorkBook
GreenRope
9.0
Social engagement
Deltek WorkBook
GreenRope
9.0

Integrations with 3rd-party Software

Deltek WorkBook
GreenRope
9.2
Marketing automation
Deltek WorkBook
GreenRope
9.0
Compensation management
Deltek WorkBook
GreenRope
9.4

Platform

Deltek WorkBook
GreenRope
7.9
Mobile access
Deltek WorkBook
GreenRope
7.9

Pros

Deltek WorkBook

  • Workbook handles all processes in a consultancy company
  • Workflow options on all thinkable processes
  • Support global growth and intercompany management
  • Strong planning tool
  • Able to manage multiple clients to one project
  • Advanced template set-up
  • The communication module, so all relevant information is available on the projects
  • Flexible planning and project management
Frants E. Moraitis | TrustRadius Reviewer

GreenRope

  • GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
  • GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
  • Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
  • There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
  • Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
Raylene Wall | TrustRadius Reviewer

Cons

Deltek WorkBook

  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
Christopher Fritz | TrustRadius Reviewer

GreenRope

  • The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
  • This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
  • I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.
Andrea Hill | TrustRadius Reviewer

Likelihood to Renew

Deltek WorkBook

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 8.8
Based on 8 answers
They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
Lance Labno | TrustRadius Reviewer

Usability

Deltek WorkBook

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 6.6
Based on 4 answers
It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.
Renee Charbonneau | TrustRadius Reviewer

Support Rating

Deltek WorkBook

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 7.3
Based on 2 answers
Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.
Anonymous | TrustRadius Reviewer

Implementation Rating

Deltek WorkBook

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 8.2
Based on 1 answer
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
Renee Charbonneau | TrustRadius Reviewer

Alternatives Considered

Deltek WorkBook

Timelog, e-conomic project module and podio
Frants E. Moraitis | TrustRadius Reviewer

GreenRope

We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!
Wendy Tibus | TrustRadius Reviewer

Return on Investment

Deltek WorkBook

  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
Christopher Fritz | TrustRadius Reviewer

GreenRope

  • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
  • We have high functionality and great features for a great cost.
  • People with varying levels of computer experience can use GreenRope and many of its features.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Deltek WorkBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$19*

* per month

Deltek WorkBook Editions & Modules

Additional Pricing Details
BASIC PLAN INCLUDES TIME SHEET INCLUDES IPHONE & ANDROID APP Log your time on any job you have access to and get a reminder if you forget to submit hours. You can log your time on any job; billable, non-billable, customer jobs, and internal jobs. WorkBook also keeps track of absence entries and holiday requests. CUSTOMERS & PROJECTS Add as many customers, contacts, and projects/jobs as you like. Jobs are connected to clients and each job can be set to be billable, non-billable, internal, or a client job. COLLABORATION Collaborate with your colleagues and clients and keep track of comments, news, events, and notifications. Receive notifications whenever you need to approve anything, or a warning if something is about to go wrong. FILE SHARING Save all of your files in WorkBook and benefit from having them being kept secure in one, central location. Whenever a new customer or job is added, WorkBook will automatically create a folder structure (decided by you), allowing you to upload all of your documents and briefings to WorkBook. WorkBook will connect directly to your local file server or online storage, which means that you can save your files locally and have them be shown in WorkBook. Moreover, we have options to integrate with Google Drive or Dropbox.

GreenRope

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$399*

* Per Account

GreenRope Editions & Modules

Edition
Starter$1491
Prime$1991
Pro$2491
Premium$2991
Powerhouse$3491
Supreme$4491
Ultimate$6991
  1. Per Month [Unlimited Users]
Additional Pricing Details
All price plans include unlimited users, unlimited emails, and all features.

Rating Summary

Likelihood to Recommend

Deltek WorkBook
7.1
GreenRope
8.9

Likelihood to Renew

Deltek WorkBook
GreenRope
8.8

Usability

Deltek WorkBook
GreenRope
6.6

Performance

Deltek WorkBook
GreenRope
8.2

Support Rating

Deltek WorkBook
GreenRope
7.3

Implementation Rating

Deltek WorkBook
GreenRope
8.2

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