What users are saying about
25 Ratings
25 Ratings
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Score 9.4 out of 101

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Likelihood to Recommend

GreenRope

Greenrope is a terrific tool for any business that does a range of marketing tasks (email, drip campaigns, snail mail, social, direct marketing, online selling), lots of small projects, and shares and manages customer data among sales (both inside and outside) and marketing staff. In addition to using Greenrope across all my business groups, we have recommended Greenrope to quite a few of our clients, many of whom have implemented it. We always suggest that they compare to Infusionsoft and Salesforce/Hubspot, and Greenrope does very well in the comparison. For a small business where cash flow is critical, Greenrope makes more sense than its competitors (Infusionsoft, Salesforce +Hubspot) because the cost to implement is lower and there is a comparatively lower cost-of-ownership. If a company primarily deploys a large outside sales force and does little online marketing, then I'd recommend Salesforce over Greenrope. If a company is primarily engaged in large project management situations that involve outside parties in addition to employees, Greenrope would be less suited. But otherwise, Greenrope has been one of our most exciting software finds. I also have tremendous appreciation for the Greenrope team. They are supportive, engaging, and just plain smart. Inquiries are answered very quickly, suggestions are always welcomed. For small business owners, Greenrope's support is a big plus.
Andrea Hill profile photo

Feature Rating Comparison

Sales Force Automation

GreenRope
8.3
Customer data management / contact management
GreenRope
9.3
Workflow management
GreenRope
9.3
Territory management
GreenRope
7.0
Opportunity management
GreenRope
9.5
Integration with email client (e.g., Outlook or Gmail)
GreenRope
10.0
Contract management
GreenRope
3.8
Quote & order management
GreenRope
9.5
Interaction tracking
GreenRope
9.6
Channel / partner relationship management
GreenRope
6.6

Customer Service & Support

GreenRope
9.4
Case management
GreenRope
9.6
Call center management
GreenRope
9.0
Help desk management
GreenRope
9.5

Marketing Automation

GreenRope
9.5
Lead management
GreenRope
9.6
Email marketing
GreenRope
9.3

CRM Project Management

GreenRope
9.5
Task management
GreenRope
9.3
Billing and invoicing management
GreenRope
9.6
Reporting
GreenRope
9.6

CRM Reporting & Analytics

GreenRope
8.9
Forecasting
GreenRope
8.6
Pipeline visualization
GreenRope
8.9
Customizable reports
GreenRope
9.3

Customization

GreenRope
8.5
Custom fields
GreenRope
8.9
Custom objects
GreenRope
8.9
Scripting environment
GreenRope
7.0
API for custom integration
GreenRope
9.3

Security

GreenRope
9.3
Single sign-on capability
GreenRope
8.6
Role-based user permissions
GreenRope
10.0

Social CRM

GreenRope
9.0
Social data
GreenRope
9.0
Social engagement
GreenRope
9.0

Integrations with 3rd-party Software

GreenRope
9.0
Marketing automation
GreenRope
9.0
Compensation management
GreenRope
9.0

Platform

GreenRope
8.6
Mobile access
GreenRope
8.6

Pros

  • The metrics/data is very helpful in helping us understand what subject lines/content engages our readers.
  • Easy to use, seamlessly send out coordinated emails.
Venesa Figueroa profile photo

Cons

  • I would like to see deeper email integration. I believe it is soon on the way.
Jake Kittell profile photo

Likelihood to Renew

GreenRope8.8
Based on 8 answers
They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
Lance Labno profile photo

Usability

GreenRope6.6
Based on 4 answers
It does everything I need when I'm at my computer. I would just like to have greater functionality in the iphone app. I have discussed with Greenrope my issues and they appear to be working on these issues
Lance Labno profile photo

Support

GreenRope7.3
Based on 2 answers
Right from the beginning, GreenRope's staff have been extremely helpful with getting us setup and answering all of our questions. In addition to chat support, the documentation provided within GreenRope itself is detailed and easily accessible. GreenRope is also really good about letting you know that they are available - and how to contact them. My questions/requests are answered quickly, every time.
Raylene Wall profile photo

Implementation

GreenRope8.2
Based on 1 answer
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
Renee Charbonneau profile photo

Alternatives Considered

Infusionsoft. Promised of lots of power. Got lots of "No"s when asking for anything non standard.Compared with a dozen others. My favorite.
Jake Kittell profile photo

Return on Investment

  • Much better bang for the buck than Infusionsoft or Salesforce
  • Has helped us keep track of our growing contacts database of customer prospects.
  • We have been far more responsive to customer inquiries since it has been on board.
Jake Kittell profile photo

Pricing Details

GreenRope

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$399*
1.  Per Account
GreenRope Editions & Modules
GreenRope
Edition
Starter
$1491
Prime
$1991
Pro
$2491
Premium
$2991
Powerhouse
$3491
Supreme
$4491
Ultimate
$6991
1. Per Month [Unlimited Users]
Additional Pricing Details
All price plans include unlimited users, unlimited emails, and all features.