Great functionality at a great price
February 01, 2019

Great functionality at a great price

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with GreenRope

We were looking for a marketing tool that would allow us to have a lot of contacts and we found that GreenRope was a great solution. GreenRope is priced for the number of contacts we can have in our system. I also like the ability to track and update contacts and the ability to integrate with our CRM. We run our pipeline report through this software and we are able to track sales conversions.

Pros

  • Great price for the services you get.
  • The functionality of a top-level CRM.
  • Fast response time for the support team if we run into issues.

Cons

  • The system isn't very intuitive to use.
  • It is highly customization, as a result, has a steep learning curve. It is more than just a casual CRM system.
  • I've also had some challenges exporting data.
  • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
  • We have high functionality and great features for a great cost.
  • People with varying levels of computer experience can use GreenRope and many of its features.
We were looking something that could add value to our company at a competitive price and we found that GreenRope was best for us. There is other software that has greater functionality and can be more intuitive to use than GreenRope, but the price you are paying for this service was just too good to pass up.
It is very feature-rich which can be a good thing, but all those features are not very intuitive and take time to learn. As I mentioned, the platform is customizable but adds complexity to the software. If you want just a simple CRM system or just send out blast emails than GreenRope is probably overkill for you. I think it is more aimed at B2B than casual users.

GreenRope Feature Ratings

9.3
Customer data management / contact management
10
Workflow management
9
Territory management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
8
Interaction tracking
10
10.0
Case management
10
Call center management
10
Help desk management
10
9.0
Lead management
8
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
9.0
Forecasting
9
Pipeline visualization
8
Customizable reports
10
9.0
Custom fields
10
Custom objects
8
API for custom integration
9
7.0
Role-based user permissions
7
9.0
Social data
9
Social engagement
9
9.5
Marketing automation
9
Compensation management
10
7.0
Mobile access
7

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