What users are saying about
23 Ratings
4 Ratings
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Score 7.1 out of 100
23 Ratings
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Score 7 out of 100

Likelihood to Recommend

Deltek WorkBook

My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
Christopher Fritz | TrustRadius Reviewer

Vtiger

I would rate Vtiger with 9/10 simply because:
  • It is fast
  • It s easy to use
  • It gets updated quite often with new features
  • It is very customizable
Miguel Nuñez | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Deltek WorkBook
7.8
Vtiger
Task Management
Deltek WorkBook
8.1
Vtiger
Resource Management
Deltek WorkBook
9.0
Vtiger
Gantt Charts
Deltek WorkBook
9.0
Vtiger
Scheduling
Deltek WorkBook
9.0
Vtiger
Workflow Automation
Deltek WorkBook
6.1
Vtiger
Team Collaboration
Deltek WorkBook
6.1
Vtiger
Support for Agile Methodology
Deltek WorkBook
10.0
Vtiger
Support for Waterfall Methodology
Deltek WorkBook
10.0
Vtiger
Document Management
Deltek WorkBook
6.1
Vtiger
Email integration
Deltek WorkBook
6.1
Vtiger
Mobile Access
Deltek WorkBook
4.1
Vtiger
Timesheet Tracking
Deltek WorkBook
7.1
Vtiger
Change request and Case Management
Deltek WorkBook
10.0
Vtiger
Budget and Expense Management
Deltek WorkBook
8.0
Vtiger

Professional Services Automation

Deltek WorkBook
6.1
Vtiger
Quotes/estimates
Deltek WorkBook
5.2
Vtiger
Invoicing
Deltek WorkBook
6.1
Vtiger
Project & financial reporting
Deltek WorkBook
6.1
Vtiger
Integration with accounting software
Deltek WorkBook
7.1
Vtiger

Sales Force Automation

Deltek WorkBook
Vtiger
7.8
Customer data management / contact management
Deltek WorkBook
Vtiger
8.6
Workflow management
Deltek WorkBook
Vtiger
6.8
Opportunity management
Deltek WorkBook
Vtiger
6.9
Integration with email client (e.g., Outlook or Gmail)
Deltek WorkBook
Vtiger
7.2
Contract management
Deltek WorkBook
Vtiger
7.5
Quote & order management
Deltek WorkBook
Vtiger
8.0
Interaction tracking
Deltek WorkBook
Vtiger
9.4

Customer Service & Support

Deltek WorkBook
Vtiger
7.6
Case management
Deltek WorkBook
Vtiger
7.2
Help desk management
Deltek WorkBook
Vtiger
8.0

Marketing Automation

Deltek WorkBook
Vtiger
9.0
Lead management
Deltek WorkBook
Vtiger
8.7
Email marketing
Deltek WorkBook
Vtiger
9.4

CRM Project Management

Deltek WorkBook
Vtiger
8.8
Task management
Deltek WorkBook
Vtiger
8.0
Billing and invoicing management
Deltek WorkBook
Vtiger
9.4
Reporting
Deltek WorkBook
Vtiger
9.0

CRM Reporting & Analytics

Deltek WorkBook
Vtiger
9.5
Forecasting
Deltek WorkBook
Vtiger
8.9
Pipeline visualization
Deltek WorkBook
Vtiger
9.9
Customizable reports
Deltek WorkBook
Vtiger
9.5

Customization

Deltek WorkBook
Vtiger
7.9
Custom fields
Deltek WorkBook
Vtiger
7.7
Custom objects
Deltek WorkBook
Vtiger
8.7
API for custom integration
Deltek WorkBook
Vtiger
7.4

Social CRM

Deltek WorkBook
Vtiger
5.9
Social engagement
Deltek WorkBook
Vtiger
5.9

Platform

Deltek WorkBook
Vtiger
5.8
Mobile access
Deltek WorkBook
Vtiger
5.8

Security

Deltek WorkBook
Vtiger
8.7
Role-based user permissions
Deltek WorkBook
Vtiger
8.7

Pros

Deltek WorkBook

  • Workbook handles all processes in a consultancy company
  • Workflow options on all thinkable processes
  • Support global growth and intercompany management
  • Strong planning tool
  • Able to manage multiple clients to one project
  • Advanced template set-up
  • The communication module, so all relevant information is available on the projects
  • Flexible planning and project management
Frants E. Moraitis | TrustRadius Reviewer

Vtiger

  • Automatic Updates - Notifications when updates are made to projects helps all parties stay on task and understand where each project stands in terms of completion.
  • Flexibility and Customization - We have been successful in customizing the different fields in vTiger to match our specific needs, whether in the sales section, tickets section, and projects section.
  • Reporting - The ability to create customized reports is great and very useful to management to understand areas that may need attention.
  • Support - If you have a question, the vTiger support team is outstanding in terms of responses and ensuring that your issues is resolved. In addition, they are frequently releasing updates and upgrades to the product.
Geoff Yeagley | TrustRadius Reviewer

Cons

Deltek WorkBook

  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
Christopher Fritz | TrustRadius Reviewer

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans | TrustRadius Reviewer

Support Rating

Deltek WorkBook

No score
No answers yet
No answers on this topic

Vtiger

Vtiger 9.0
Based on 1 answer
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen | TrustRadius Reviewer

Alternatives Considered

Deltek WorkBook

Timelog, e-conomic project module and podio
Frants E. Moraitis | TrustRadius Reviewer

Vtiger

The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the reviews were very helpful
Nomar Norono | TrustRadius Reviewer

Return on Investment

Deltek WorkBook

  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
Christopher Fritz | TrustRadius Reviewer

Vtiger

  • The reasonable cost and integrated features have made our sales process much more efficient than disparate CMR, email campaign, quoting, invoicing, and payment systems.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Deltek WorkBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$19*

* per month

Deltek WorkBook Editions & Modules

Additional Pricing Details
BASIC PLAN INCLUDES TIME SHEET INCLUDES IPHONE & ANDROID APP Log your time on any job you have access to and get a reminder if you forget to submit hours. You can log your time on any job; billable, non-billable, customer jobs, and internal jobs. WorkBook also keeps track of absence entries and holiday requests. CUSTOMERS & PROJECTS Add as many customers, contacts, and projects/jobs as you like. Jobs are connected to clients and each job can be set to be billable, non-billable, internal, or a client job. COLLABORATION Collaborate with your colleagues and clients and keep track of comments, news, events, and notifications. Receive notifications whenever you need to approve anything, or a warning if something is about to go wrong. FILE SHARING Save all of your files in WorkBook and benefit from having them being kept secure in one, central location. Whenever a new customer or job is added, WorkBook will automatically create a folder structure (decided by you), allowing you to upload all of your documents and briefings to WorkBook. WorkBook will connect directly to your local file server or online storage, which means that you can save your files locally and have them be shown in WorkBook. Moreover, we have options to integrate with Google Drive or Dropbox.

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* / user / month

Vtiger Editions & Modules

Edition
Sales Starter$101
Sales Professional$201
Support Starter$101
Support Professional$201
Ultimate$301
  1. / user / month
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Rating Summary

Likelihood to Recommend

Deltek WorkBook
7.1
Vtiger
7.6

Support Rating

Deltek WorkBook
Vtiger
9.0

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