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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Demandforce

    Score8 out of 10
    N/ADemandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    Pricing
    DemandforceGusto
    Editions & Modules
    No answers on this topic
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    Offerings
    Pricing Offerings
    DemandforceGusto
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Gusto offers three pricing plans for payroll, benefits, and HR.
    More Pricing Information
    Community Pulse
    DemandforceGusto
    Considered Both Products
    Demandforce
    No answer on this topic
    Gusto
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    563 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    464 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    576 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    316 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    376 Answers
    Features
    DemandforceGusto
    Sales Force Automation
    Comparison of Sales Force Automation features of Demandforce and Gusto
    Feature
    Demandforce
    7.8
    2 Ratings
    0% below category average
    Gusto
    -
    Ratings
    Customer data management / contact management8.02 Ratings00 Ratings
    Workflow management9.01 Ratings00 Ratings
    Territory management7.01 Ratings00 Ratings
    Opportunity management8.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
    Contract management7.01 Ratings00 Ratings
    Quote & order management7.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings00 Ratings
    Channel / partner relationship management8.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Demandforce and Gusto
    Feature
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Gusto
    -
    Ratings
    Case management9.02 Ratings00 Ratings
    Call center management9.02 Ratings00 Ratings
    Help desk management9.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Demandforce and Gusto
    Feature
    Demandforce
    9.0
    3 Ratings
    15% above category average
    Gusto
    -
    Ratings
    Lead management9.01 Ratings00 Ratings
    Email marketing9.03 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Demandforce and Gusto
    Feature
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Gusto
    -
    Ratings
    Task management9.01 Ratings00 Ratings
    Billing and invoicing management9.01 Ratings00 Ratings
    Reporting9.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Demandforce and Gusto
    Feature
    Demandforce
    9.0
    1 Ratings
    16% above category average
    Gusto
    -
    Ratings
    Forecasting9.01 Ratings00 Ratings
    Pipeline visualization9.01 Ratings00 Ratings
    Customizable reports9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Demandforce and Gusto
    Feature
    Demandforce
    9.0
    2 Ratings
    16% above category average
    Gusto
    -
    Ratings
    Custom fields9.02 Ratings00 Ratings
    Custom objects9.02 Ratings00 Ratings
    Scripting environment9.02 Ratings00 Ratings
    API for custom integration9.01 Ratings00 Ratings
    Security
    Comparison of Security features of Demandforce and Gusto
    Feature
    Demandforce
    9.0
    2 Ratings
    7% above category average
    Gusto
    -
    Ratings
    Single sign-on capability9.02 Ratings00 Ratings
    Role-based user permissions9.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Demandforce and Gusto
    Feature
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Gusto
    -
    Ratings
    Social data9.01 Ratings00 Ratings
    Social engagement9.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Demandforce and Gusto
    Feature
    Demandforce
    9.0
    1 Ratings
    18% above category average
    Gusto
    -
    Ratings
    Marketing automation9.01 Ratings00 Ratings
    Compensation management9.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Demandforce and Gusto
    Feature
    Demandforce
    9.0
    2 Ratings
    17% above category average
    Gusto
    -
    Ratings
    Mobile access9.02 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Demandforce and Gusto
    Feature
    Demandforce
    -
    Ratings
    Gusto
    9.1
    611 Ratings
    9% above category average
    Pay calculation00 Ratings9.5587 Ratings
    Support for external payroll vendors00 Ratings8.58 Ratings
    Benefit plan administration00 Ratings8.7417 Ratings
    Direct deposit files00 Ratings9.7592 Ratings
    Salary revision and increment management00 Ratings9.0462 Ratings
    Reimbursement management00 Ratings9.0196 Ratings
    Best Alternatives
    DemandforceGusto
    Small Businesses
    Salesflare
    Score10 out of 10
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    APS
    Score5.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandforceGusto
    Likelihood to Recommend
    3.0
    (7 ratings)
    9.1
    (633 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    10.0
    (14 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (457 ratings)
    Support Rating
    -
    (0 ratings)
    4.3
    (27 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)
    User Testimonials
    DemandforceGusto
    Likelihood to Recommend
    Demandforce
    We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
    Incentivized
    Read full review
    Gusto
    I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
    Incentivized
    Read full review
    Pros
    Demandforce
    • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
    • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
    • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
    Incentivized
    Read full review
    Gusto
    • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
    • A one-click option for syncing hours worked with payroll.
    • The option to run payroll on auto-pilot.
    • Ensuring I'm tax compliant with the states we have employees in.
    • Always having digital records of payroll runs.
    Incentivized
    Read full review
    Cons
    Demandforce
    • Flexibility in Design!
    • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
    • Usability (it's a bit clunky)
    Incentivized
    Read full review
    Gusto
    • Digital compliance tools for remote teams
    • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
    • Benefits setup is unintuitive for startups
    • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
    • Limited dashboard customization for remote workflows
    • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
    Incentivized
    Read full review
    Likelihood to Renew
    Demandforce
    We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
    Incentivized
    Read full review
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    Usability
    Demandforce
    No answers on this topic
    Gusto
    Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
    Incentivized
    Read full review
    Support Rating
    Demandforce
    No answers on this topic
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    Implementation Rating
    Demandforce
    No answers on this topic
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    Alternatives Considered
    Demandforce
    I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
    Incentivized
    Read full review
    Gusto
    While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
    Incentivized
    Read full review
    Return on Investment
    Demandforce
    • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
    Incentivized
    Read full review
    Gusto
    • Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
    • Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
    • Improved employee experience with onboarding.
    Incentivized
    Read full review
    ScreenShots

    Demandforce Screenshots

    Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data