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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Demandforce

    Score8 out of 10
    N/ADemandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A

    LexisNexis InterAction+

    Score6.9 out of 10
    N/ALexisNexis InterAction is a fully-featuerd customer relationship management (CRM) software.N/A
    Pricing
    DemandforceLexisNexis InterAction+
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandforceLexisNexis InterAction+
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    DemandforceLexisNexis InterAction+
    Sales Force Automation
    Comparison of Sales Force Automation features of Demandforce and LexisNexis InterAction+
    Feature
    Demandforce
    7.8
    2 Ratings
    0% below category average
    LexisNexis InterAction+
    5.1
    1 Ratings
    42% below category average
    Customer data management / contact management8.02 Ratings8.01 Ratings
    Workflow management9.01 Ratings3.01 Ratings
    Territory management7.01 Ratings3.01 Ratings
    Opportunity management8.01 Ratings5.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.01 Ratings8.01 Ratings
    Contract management7.01 Ratings00 Ratings
    Quote & order management7.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings3.01 Ratings
    Channel / partner relationship management8.01 Ratings6.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Demandforce and LexisNexis InterAction+
    Feature
    Demandforce
    9.0
    2 Ratings
    16% above category average
    LexisNexis InterAction+
    8.7
    1 Ratings
    12% above category average
    Case management9.02 Ratings8.01 Ratings
    Call center management9.02 Ratings9.01 Ratings
    Help desk management9.02 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Demandforce and LexisNexis InterAction+
    Feature
    Demandforce
    9.0
    3 Ratings
    15% above category average
    LexisNexis InterAction+
    8.0
    1 Ratings
    3% above category average
    Lead management9.01 Ratings7.01 Ratings
    Email marketing9.03 Ratings9.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Demandforce and LexisNexis InterAction+
    Feature
    Demandforce
    9.0
    1 Ratings
    16% above category average
    LexisNexis InterAction+
    4.7
    1 Ratings
    48% below category average
    Task management9.01 Ratings5.01 Ratings
    Billing and invoicing management9.01 Ratings4.01 Ratings
    Reporting9.01 Ratings5.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Demandforce and LexisNexis InterAction+
    Feature
    Demandforce
    9.0
    1 Ratings
    16% above category average
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    Forecasting9.01 Ratings4.01 Ratings
    Pipeline visualization9.01 Ratings4.01 Ratings
    Customizable reports9.01 Ratings5.01 Ratings
    Customization
    Comparison of Customization features of Demandforce and LexisNexis InterAction+
    Feature
    Demandforce
    9.0
    2 Ratings
    16% above category average
    LexisNexis InterAction+
    4.3
    1 Ratings
    56% below category average
    Custom fields9.02 Ratings4.01 Ratings
    Custom objects9.02 Ratings4.01 Ratings
    Scripting environment9.02 Ratings4.01 Ratings
    API for custom integration9.01 Ratings5.01 Ratings
    Security
    Comparison of Security features of Demandforce and LexisNexis InterAction+
    Feature
    Demandforce
    9.0
    2 Ratings
    7% above category average
    LexisNexis InterAction+
    8.0
    1 Ratings
    5% below category average
    Single sign-on capability9.02 Ratings8.01 Ratings
    Role-based user permissions9.01 Ratings8.01 Ratings
    Social CRM
    Comparison of Social CRM features of Demandforce and LexisNexis InterAction+
    Feature
    Demandforce
    9.0
    1 Ratings
    18% above category average
    LexisNexis InterAction+
    4.5
    1 Ratings
    50% below category average
    Social data9.01 Ratings4.01 Ratings
    Social engagement9.01 Ratings5.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Demandforce and LexisNexis InterAction+
    Feature
    Demandforce
    9.0
    1 Ratings
    18% above category average
    LexisNexis InterAction+
    5.0
    1 Ratings
    40% below category average
    Marketing automation9.01 Ratings5.01 Ratings
    Compensation management9.01 Ratings5.01 Ratings
    Platform
    Comparison of Platform features of Demandforce and LexisNexis InterAction+
    Feature
    Demandforce
    9.0
    2 Ratings
    17% above category average
    LexisNexis InterAction+
    5.0
    1 Ratings
    42% below category average
    Mobile access9.02 Ratings5.01 Ratings
    Best Alternatives
    DemandforceLexisNexis InterAction+
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandforceLexisNexis InterAction+
    Likelihood to Recommend
    3.0
    (7 ratings)
    6.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    DemandforceLexisNexis InterAction+
    Likelihood to Recommend
    Demandforce
    We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
    Incentivized
    Read full review
    LexisNexis
    It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
    Incentivized
    Read full review
    Pros
    Demandforce
    • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
    • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
    • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
    Incentivized
    Read full review
    LexisNexis
    • Collects contact information from incoming employees
    • Synchronizes with Outlook contacts
    • Separate interface for marketing and casual users
    Incentivized
    Read full review
    Cons
    Demandforce
    • Flexibility in Design!
    • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
    • Usability (it's a bit clunky)
    Incentivized
    Read full review
    LexisNexis
    • The Windows app for marketing could be more wizard driven and simpler
    • Technical support documentation is lacking in up to date information
    Incentivized
    Read full review
    Likelihood to Renew
    Demandforce
    We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
    Incentivized
    Read full review
    LexisNexis
    No answers on this topic
    Alternatives Considered
    Demandforce
    I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
    Incentivized
    Read full review
    LexisNexis
    No answers on this topic
    Return on Investment
    Demandforce
    • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
    Incentivized
    Read full review
    LexisNexis
    • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
    Incentivized
    Read full review
    ScreenShots

    Demandforce Screenshots

    Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.