Desk.com (discontinued) vs. eStreamDesk
Desk.com (discontinued) vs. eStreamDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
eStreamDesk | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A |
Desk.com (discontinued) | eStreamDesk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | eStreamDesk | |
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Top Pros | ||
Top Cons |
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Desk.com (discontinued) | eStreamDesk | |||||||||||||||
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Incident and problem management |
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Multi-Channel Help |
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Desk.com (discontinued) | eStreamDesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | eStreamDesk | |
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Likelihood to Recommend | 8.2 (38 ratings) | 10.0 (2 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | 8.2 (1 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | eStreamDesk | |
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Likelihood to Recommend | Discontinued Products | eStreamDesk |
Pros | Discontinued Products | eStreamDesk |
Cons | Discontinued Products | eStreamDesk |
Likelihood to Renew | Discontinued Products | eStreamDesk |
Usability | Discontinued Products | eStreamDesk No answers on this topic |
Reliability and Availability | Discontinued Products | eStreamDesk No answers on this topic |
Performance | Discontinued Products | eStreamDesk No answers on this topic |
Support Rating | Discontinued Products | eStreamDesk No answers on this topic |
Implementation Rating | Discontinued Products | eStreamDesk No answers on this topic |
Alternatives Considered | Discontinued Products | eStreamDesk |
Return on Investment | Discontinued Products | eStreamDesk No answers on this topic |
ScreenShots | Desk.com (discontinued) Screenshots |