DeskTime vs. Journyx

When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.

Incentivized

Users cannot update their own time sheet if mistakes are made or things change after submitting. The time sheet must be rejected by the reviewer before the user can update the time sheet. It would be much better for the user to be able to update the time sheet and resubmit, barring approval, instead of the upfront action of the reviewer rejecting the time sheet.

Incentivized

• Personal time management
• Customer Service
• Easy to use UI

Incentivized

• The strengths are real time data capture for our projects.
• Helps our department with our clinical trials for the budgeting process (we capture time per task).
• Allows our department to justify additional hires.

Incentivized

• App resources usage - it's lagging sometimes

Incentivized

• Leave management ability can be improved to offer more functions and reporting.
• Administration function of adding new clients can be difficult and time consuming.
• Maybe at times too much customization. It is difficult to administrate all the activities and tasks if we have future changes.

Incentivized

All depending on cost for renewal. This is very expensive as a reporting tool, as we do not recover the cost through billing

Incentivized

Back end, administration or set up on the software.

Incentivized

Yes, it's there when I need it.

Incentivized

Can be slow at times.

Incentivized

Good training overall, some areas we do use.

Incentivized

It takes a lot of planning and it's time consuming.

Incentivized

Desktime is the first time management software I have used.

Incentivized

Journyx is easy to use - intuitive with customizable drop down menus and with multiple report options, useful for a variety of purposes.

Incentivized

Server issues at first.

Incentivized

• Increased awareness of own time management
• Better understanding of ticket time predictions vs reality
• Easier observation of team's out of office status

Incentivized

• Allowing for time and reporting to be easy to navigate
• Ease of entering time allows for employees/contractors to enter in their time

Incentivized