devContact vs. Sprinklr Service
devContact vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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devContact | N/A | devContact is a web-based support desk application developed with the aim of resolving mobile app user support issues in the simplest way possible. devContact offers all the conventionally desired features such as ticket management, cloud-based FAQs, bulk update and auto responder/assignment features and also offers the other mobile specific features like push notifications, live messaging and will soon have a social support mechanism. devContact's software is… | $9.99 per month | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
devContact | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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devContact | Sprinklr Service | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
devContact | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
devContact | Sprinklr Service | |
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Likelihood to Recommend | devContact LLC No answers on this topic | Sprinklr |
Pros | devContact LLC No answers on this topic | Sprinklr |
Cons | devContact LLC No answers on this topic | Sprinklr |
Likelihood to Renew | devContact LLC No answers on this topic | Sprinklr |
Usability | devContact LLC No answers on this topic | Sprinklr |
Reliability and Availability | devContact LLC No answers on this topic | Sprinklr |
Performance | devContact LLC No answers on this topic | Sprinklr |
Support Rating | devContact LLC No answers on this topic | Sprinklr |
In-Person Training | devContact LLC No answers on this topic | Sprinklr |
Implementation Rating | devContact LLC No answers on this topic | Sprinklr |
Alternatives Considered | devContact LLC No answers on this topic | Sprinklr |
Return on Investment | devContact LLC No answers on this topic | Sprinklr |
ScreenShots | devContact Screenshots |