Remote Desktop Manager vs. Impero Remote Manager (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Remote Desktop Manager
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Remote Desktop Manager (RDM) from Canadian software company Devolutions is a remote administration and credential management tool for securely centralizing multiple remote connections and sensitive data.
$299.99
per year
Impero Remote Manager (discontinued)
Score 8.0 out of 10
N/A
Impero Remote Manager, from the education management software company Impero Software in the UK, is a remote access and administration tool for troubleshooting and assistance. Impero services primarily the education sector. It is no longer available.N/A
Pricing
Remote Desktop ManagerImpero Remote Manager (discontinued)
Editions & Modules
Single User
$299.99
per year
Enterprise
$9999.99
per year
Platinum
Contact Sales
Unlimited Users, Multiple Sites, Worldwide
No answers on this topic
Offerings
Pricing Offerings
Remote Desktop ManagerImpero Remote Manager (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Remote Desktop ManagerImpero Remote Manager (discontinued)
Top Pros
Top Cons
Features
Remote Desktop ManagerImpero Remote Manager (discontinued)
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Remote Desktop Manager
8.1
44 Ratings
2% below category average
Impero Remote Manager (discontinued)
4.5
1 Ratings
59% below category average
Screen sharing7.823 Ratings7.01 Ratings
File transfer7.729 Ratings4.01 Ratings
Secure remote access with Smart Card authentication9.116 Ratings5.01 Ratings
Access to sleeping/powered-off computers8.75 Ratings2.01 Ratings
Over-the-Internet remote session8.338 Ratings5.01 Ratings
Initiate remote control from mobile8.022 Ratings4.01 Ratings
Remote management of servers & workstations8.142 Ratings6.01 Ratings
Remote Active Directory® management8.018 Ratings3.01 Ratings
Centralized management dashboard8.535 Ratings3.01 Ratings
Session record8.918 Ratings6.01 Ratings
Annotations9.125 Ratings3.01 Ratings
Monitoring and Alerts5.314 Ratings5.01 Ratings
Multi-platform remote control8.235 Ratings5.01 Ratings
Instant message00 Ratings5.01 Ratings
Best Alternatives
Remote Desktop ManagerImpero Remote Manager (discontinued)
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 8.9 out of 10
Remote Desktop Services
Remote Desktop Services
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Remote Desktop ManagerImpero Remote Manager (discontinued)
Likelihood to Recommend
8.2
(44 ratings)
6.0
(1 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.2
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(7 ratings)
8.0
(1 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Remote Desktop ManagerImpero Remote Manager (discontinued)
Likelihood to Recommend
Devolutions
If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
Read full review
Impero Software
Where we use the Impero Remote Manager is in a school setting and it works really well for us. We have our teachers use it every day to make sure their students are always on track. It works really well for students that we know are likely to get off track. We can see their screen and know exactly when they get off track and can get them back on track quickly.
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Pros
Devolutions
  • Customer service delivery, whereby you can connect to clients to assist and resolve an incident.
  • Working from home logging onto office based machine.
  • It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places.
  • Speed and cost elements are critical here.
Read full review
Impero Software
  • It allows us to keep track of our students.
  • The user interface is really easy to use and understand.
Read full review
Cons
Devolutions
  • I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app.
  • I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever.
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Impero Software
  • It crashes frequently, so that could be fixed.
  • The ability to take over a student's screen could be a little easier as well.
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Likelihood to Renew
Devolutions
I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
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Impero Software
No answers on this topic
Usability
Devolutions
I use this tool for almost everything in my day to day job. I launch the VMware VI Client from RDM. I launch vSphere Web Client Sessions from RDM. I RDP from RDM. Access Dell iDRAC and HP iLO via RDM, as well as Cisco UCS Manager and iKVM. I have saved SSH Sessions to my VMware hosts. I have URLs saved to get to things like IPAM, etc
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Impero Software
No answers on this topic
Support Rating
Devolutions
I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
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Impero Software
The support for Impero Remote Manager is actually really good and I have been pleased every time I have had to work with them. Any time I've had an issue with the software, I've been able to call support and have the issue resolved very quickly and things start working again.
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Implementation Rating
Devolutions
The implementation was completely successful. We had no issues!
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Impero Software
No answers on this topic
Alternatives Considered
Devolutions
  1. The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service
  2. The extensions, add-ons, and features of RDM. You simply can do a lot more.
  3. Automation - There's additional things you can do that help automate your workday to make things easier
  4. The interface - It's easier to navigate and deal with multiple sessions at a time.
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Impero Software
In overall features and what LanSchool can do, we actually like that product better than Impero. The reason why we went with Impero was because of the price. It has similar features but ultimately was a lot cheaper, so we chose Impero. We are a small charter school, so our budget is a lot smaller than in other school districts.
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Return on Investment
Devolutions
  • A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now.
  • We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager.
Read full review
Impero Software
  • It keeps students on task.
  • It allows our teachers to better manage how their students are using Chromebooks.
Read full review
ScreenShots

Remote Desktop Manager Screenshots

Screenshot of EntryScreenshot of Main ScreenScreenshot of Tree ViewScreenshot of Overview