Likelihood to Recommend If you have lots of servers to manage, lots of credentials, different protocols, documents, other files, and need a single tool to manage it, this is the tool. Active Directory integrated, user and groups permissions, audit everything, keep data in encrypted files or in a database, customize everything, even the installer,
Read full review If FTP is your primary setup, you're fine. SFTP would cost 4 times as much. However, it's a small price to pay for stability and security. Plus, it comes with 1 year of support.
Read full review Pros Customer service delivery, whereby you can connect to clients to assist and resolve an incident. Working from home logging onto office based machine. It helps to attend to a problem more quickly, thereby saving the cost of relocation and commuting to distant places. Speed and cost elements are critical here. Read full review Uploads content quickly. Is easy to use. Read full review Cons I would like to see advanced auditing in the Devolution's drive data source like there are in some of the others. But that's just something I'd like to see, it doesn't hinder my using the app. I would love to see even more addons available from even more software and service developers, but again the addon manager is great already so it's not a hindrance what so ever. Read full review Could have provided more clear tutorials to install and setup. Maybe a setup video linked to customer page. Offer SFTP and FTPS as standard instead o Enterprise version as SFTP is becoming the new standard. Read full review Likelihood to Renew I've been using RDM for about 10 years now. I started with the free version, which I used for a few years, and eventually switched to the Enterprise version. I can never go back now! I use this tool for everything and cannot see doing my job without it! Whenever we have someone new come in or bring in a vendor/contractor, they always ask me what RDP tool I'm using. Once I explain about it's features and all, they're usually instantly sold on it. :)
Read full review Usability I use this tool for almost everything in my day to day job. I launch the VMware VI Client from RDM. I launch vSphere Web Client Sessions from RDM. I RDP from RDM. Access Dell iDRAC and HP iLO via RDM, as well as Cisco UCS Manager and iKVM. I have saved SSH Sessions to my VMware hosts. I have URLs saved to get to things like IPAM, etc
Read full review Stable and secure. Easy to use. Just works.
Read full review Support Rating I've never had to use support as I've never had an issue. That said, you can open a support ticket right from the UI. The user forums are active, and there are thousands of threads covering many topics. Very easy to get support if needed. This is an easy ten.
Read full review Support was amazing in getting setup.
Read full review Implementation Rating The implementation was completely successful. We had no issues!
Read full review Alternatives Considered The types of sessions. You are not limited to just RDP sessions, you can do SSH, Web Browser, iLO, or really any session you can imagine that you might use to connect to a remote service The extensions, add-ons, and features of RDM. You simply can do a lot more. Automation - There's additional things you can do that help automate your workday to make things easier The interface - It's easier to navigate and deal with multiple sessions at a time. Read full review I find that Wing FTP Server stacks up fairly against competitors, and offers efficiency and speed not found in all media sharing programs. I love that I am able to effectively share media quickly. Our company has tried all different media sharing programs and this one is of our top choices.
Read full review Return on Investment A common place for storage for all users. Instead of employees using multiple different password management systems, they all use Remote Desktop Manager to store them now. We don't have to buy licenses from multiple vendors when everyone uses Remote Desktop Manager. Read full review Overall good impact on our business objectives. This helps share media in a very quick manner. Great for large file sharing. Read full review ScreenShots Remote Desktop Manager Screenshots