AgileBox by DevSamurai vs. LoadSpring vs. Projector PSA

Well suited:

• Estimation of user stories in agile team.
• Recording the estimations and events directly to JIRA.
• Estimations can be done without leaving JIRA.
• Best suitable in this pandemic situation as most of the people are working remotely.
• Different estimation scales are present to adapt as per the team norms for example Fibonacci, T-shirt sizing and custom estimations as well.

Scenarios where it is less suitable:

• Where only inbuilt chat box from DevSamurai is used. So synchronization is an issue there.
• And apart from that a consistent internet connectivity is required.

LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.

Incentivized

We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems

• Usefull interface.
• Don't need any training for using guide.
• Challenging.

Incentivized

• Management of sessions.
• Account/license management.
• Reliability.

Incentivized

• Projector is a very well designed tool for project management. It has allowed us to eliminate a number of auxiliary tools for project timelines and WBS for the vast majority of our projects.
• Time and expense entry is intuitive and quick for our staff.
• Our forecasting and resource management capability has improved greatly with Projector and allows us to grow our team efficiently with minimal additional administrative burden.
• Reporting is extremely robust. It does require some time to really get a handle on the full functionality of the reporting tool, but once you do, you can get almost any kind of report you want out of the system!

• Live chat box feature need to be improvised as it still not robust.
• Integration module should be flexible enough to stick with other workflow tools.

• Self-service account reactivation.
• Integration of instructions on a per application level.
• Built in linked help for companies using the software.

Incentivized

• Release management process needs to be improved. Currently no facility is provided to test the impact of new releases in a sand-box. This introduces business risk if there are interfaces into Projector PSA as part of it's use in the business.

We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.

Desktop interface feels complex to new users.

In 5 years of use we have never experienced an unscheduled outage.

LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.

Incentivized

The only application we use in planning poker studies in the organization.

Incentivized

LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.

Incentivized

We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.

• Estimation of user stories and updating the JIRA is automated and hence resulted in reduced efforts in poker planning.
• No need to be present under same roof for estimation, and hence a flexibility which is much required in this scenario.
• Clients can have a clear and better picture of estimation at any time with all statistics and hence customer sees more transparency.

• Great license manager.
• Has great up-time for hosting our application.
• Self service account management is non-existent.

Incentivized

• Even in the small time that I stayed to see Projector PSA reporting I saw ROI projections become more realistic. There was real data to analyze that proved we were spending way too much and charging way too less on some projects.
• Although employees were not used at entering their hours, this single reporting improved operations management and validated employees concerns that more people were needed to manage workload
• Project proposals were more realistic because they were driven by real data.
• Decision making overall for the department became more efficient and effective

Incentivized