Digital.ai (formerly CollabNet) aims to help enterprises and government organizations deliver high-quality software at speed with TeamForge, its application lifecycle management suite. According to the vendor, Digital.ai offers innovative solutions, provides consulting and Agile training services, supports more than 10,000 customers with 6 million users in 100 countries, and has been recognized for 13 consecutive years as SD Times 100 “Best in Show” winner in the…
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MasterControl Quality Excellence
Score 8.5 out of 10
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MasterControl Quality Excellence is a Quality Management System (QMS) for the life sciences. It enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management that work together to close the loop on quality.
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TrackWise
Score 7.8 out of 10
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Sparta Systems headquartered in Hamilton offers TrackWise, a quality management system designed to allow the user to leverage existing investment to quickly implement a cost-effective quality management system. Also, TrackWise Digital helps users to track and manage internal, third-party, and regulatory audits.
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Pricing
Digital.ai TeamForge
MasterControl Quality Excellence
TrackWise
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Digital.ai TeamForge
MasterControl Quality Excellence
TrackWise
Free Trial
Yes
No
No
Free/Freemium Version
No
No
No
Premium Consulting/Integration Services
No
No
No
Entry-level Setup Fee
No setup fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Digital.ai TeamForge
MasterControl Quality Excellence
TrackWise
Considered Multiple Products
Digital.ai TeamForge
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Chose Digital.ai TeamForge
CollabNet TeamForge is superior to Mercury mainly because it has a subversion change management tool integrated with the product. CollabNet TeamForge offers more complexity but with more flexibility for managing and tracking projects. I think
CollabNet TeamForge is more …
Microsoft Teams is pretty easy to navigate and pick up if you are a new user. The problem with the platform is that you don't always know if you are reviewing the latest revision of a document. This is where MasterControl Quality Excellence does a much better job of serving …
Advanced quality event management was also easy to implement. It was easier to customize your own work flow and also to be able to customize the fields within the form based on feedback provided by users and it meets company need. Not sure if Veeva or other system have …
I have only used MasterControl Quality Excellence as a system for document control. All previous experience has been through documents directly and getting signatures manually. MasterControl Quality Excellence has made remote work much more accessible especially when office …
MasterControl Quality Excellence is the best value as it does not carry the high price tag that Veeva and provides scalable solutions for small, medium and very large enterprise organizations. MasterControl Quality Excellence is focused on ensuring their pipeline can support …
MasterControl’s Quality Excellence stacks up very well with other systems due to it complete suite of MC products such as, Logbooks, Production Records (Mx), and Asset Management (Ax). Other systems may have one, or more, of these modules, but none were able to package them …
MasterControl Quakity Excellence was selected due to the need for a new medical device application and was best suited to meet the needs of the rest of the business that focuses on food and beverage. It was the Manufacturing Excellence module that set it apart and was a key …
MasterControl seems to be better suited for life sciences industries, as the out of the box configuration is more strict. In terms of end users, the MasterControl layout looks more user friendly when compared to others.
MasterControl Quality Excellence was largely selected due to the familiarity the incoming quality manager had with the software. It would have been difficult to meet the targeted certification date if the administrator of the software had no experience using it. MasterControl …
MasterControls' user interface is more visually appealing than others I have seen. It enhances the user experience of utilizing MasterControl Quality Excellence and provides clearer visual cues when certain items require attention. Other systems I have used rely on knowing …
MasterControl offered a significantly easier to use interface, and a much easier to customize backend than TrackWise. While both systems are targeted at the same tasks, Trackwise felt clumsy where MasterControl felt polished. Tracking documentation, especially the ability to …
It is a modern saas platform with a well-defined development and continuous improvement plan. The manufacturer's investments in research and development convinced us to choose their solution.
The products we evaluated were considered as potential replacements for MasterControl Quality Excellence. At this time, we continue using MasterControl Quality Excellence primarily due to the significant volume of data in our system and the operational impact of a platform …
MasterControl makes it easier to have control over what people can see and download. MasterControl also hides archived documents from users' view, so they aren't using an out-of-date copy while working in the labs. The training module is also enhanced by the attachment section, …
MasterControl Quality Excellence is better than Veeva Vault because it's easier to use, faster to implement, and built specifically for highly regulated industries. It offers more flexibility, better integration with manufacturing systems, and strong tools for audits and …
Trackwise is better than Arena. You need sign-offs before moving to the next step. While in Arena, you can complete the whole task and request sign off later. Not sure which is better for everyone, but I prefer to sign off before moving to the next step.
As long as you are looking for a tool that segregates who can do what with a given repository and branch in GIT, and do not mind strictly using TeamForge's Agile tracking software that comes native to the application, this is the tool for you. The tool is fairly user-friendly, and they have an excellent support staff. You're really buying that support, more than anything else. If however, your company insists on using separated agile tracking software such as Version One, I would not recommend TeamForge. They prefer an all or nothing kind of deal.
The MasterControl Quality Excellence suite is well suited for the life sciences and biotechnology as well as manufacturing companies that could benefit from the regulatory compliance that this suite of products offer. This product is highly recommended for industries that want to reduce paper overhead and digitally transform their QMS into a singular location
Trackwise is an excellent tool to track activities and action items. We specifically used it to track quality management systems such as NCRs and CAPAs and include action steps and sign-offs. I would not use it to track projects that have significant data uploads.
I would like to see personalization for managing artifacts, that is, allowing the user to customize pages and save personalized settings and then save them as bookmarks.
I would like an improved subversion browser such as a graphical user interface rather than a basic file explorer.
I would like built in features for CollabNet TeamForge integrated with subversion so that i can associate my private code branches and code changes.
There is no trigger if there is a duplicate document in the system. Since each InfoCard has its document number, unless used simultaneously with someone else, there is no trigger for duplicate documents.
When searching and looking at all the documents on the system, it would be nice to have a time column showing when it was released. All I am currently going off of is taking the document number and the highest, but that also takes time.
You can't get rid of a subtype if you have data associated with it. So if you enter documents a certain way and your team decides to change how, things will be more efficient, etc. You can't delete that subtype until you remove all data from the system, even if you don't need some. It's a big task if you have been using it for a long time.
would rate MasterControl Quality Excellence a 7 out of 10 because, while it offers strong compliance tools, centralized document control, and effective audit readiness features, there are still areas that could be improved to enhance the overall user experience. The platform can sometimes feel complex and unintuitive, especially for new users, and customizing workflows to fit specific organizational needs can be challenging. Additionally, integration with other enterprise systems isn't always seamless, which can slow down processes. Despite these drawbacks, the system remains a reliable and valuable tool for maintaining quality and regulatory compliance.
Some tasks require the users and SysAdmin to access multiple modules at a time. For example: to create a training course and an exam for a document in the system, the user needs to finish creating the document in the doc module, then go to the training module to create a course and an exam separately. Ideally, from the document page we should be able to access the training course, which could have some fields auto-populated. And from there, also create and link an exam, all without leaving the document page.
It is easy to use. Easy navigation. Flexible to customize. Real-time analytics help to track the record cycle time. Can be used by multiple departments for various business processes.
They always answer the phone when we put a call in, any time. They have consistently sent out contractors when needed and were there every step of the way when we switched over from ClearCase to TeamForge years ago. The support is what you really pay for when you buy into TeamForge.
The Technical Support team has grown exponentially over the last couple years. Some front line support staff are new to the system and so know less than the clients do. Back line staff are more seasoned and provide immediate assistance to the front line staff. They have an extensive knowledge bank to assist them as well as client access to most KB articles. Annual user group conference gives us chance to meet the support staff an also to resolve any outstanding issues. Any critical vendor notices are emailed immediately when found and a patch offered at the same time. These are rare, but quickly resolved.
I rated the MasterControl in-person training a 10 because it was clear, practical, and well-paced. The trainer explained concepts thoroughly and answered questions effectively. I appreciated the hands-on walkthroughs, which made it easier to understand how to apply the system in real scenarios. Overall, it was a valuable learning experience that boosted my confidence in using MasterControl.
transparent and immediate when the documents are updated. Easy to check on training and customizable to the company's expectations. Allows easy exam creation with GXP assist and the correlation between job codes and courses has proven reliable. What i would advocate is that you see who has trained on the course in the Course Infocard, to the document infocard
The implementation of MasterControl Quality Excellence was largely successful, earning an 8 out of 10. The project was well-structured, and the implementation team provided solid guidance throughout the process. Key milestones were met on time, and the system was configured to meet most of our core requirements. One of the most valuable aspects was the hands-on training and support during go-live, which helped ensure user adoption. However, there were some challenges around data migration and aligning the system’s capabilities with our existing workflows, which required more time and effort than anticipated. Overall, the experience was positive, and the lessons learned have positioned us well for future system enhancements.
CollabNet TeamForge is superior to Mercury mainly because it has a subversion change management tool integrated with the product. CollabNet TeamForge offers more complexity but with more flexibility for managing and tracking projects. I think CollabNet TeamForge is more comprehensive than either Mercury and JIRA. They're all user friendly tools with short learning curves but CollabNet TeamForge is most efficient in my experience. JIRA was recently adopted for particular applications and is currently being evaluated by various technology teams.
MasterControls' user interface is more visually appealing than others I have seen. It enhances the user experience of utilizing MasterControl Quality Excellence and provides clearer visual cues when certain items require attention. Other systems I have used rely on knowing what will execute the functions without much assistance. MasterControl provides additional cues when hovering over items that require entry to provide additional context.
Trackwise is better than Arena. You need sign-offs before moving to the next step. While in Arena, you can complete the whole task and request sign off later. Not sure which is better for everyone, but I prefer to sign off before moving to the next step.
CollabNet TeamForge has had a positive impact on the efficiency and productivity of managing and completing projects from specifications to software enhancements and from production issues/defects to bug fixes.
As a developer, CollabNet TeamForge allows me to focus more on delivering projects accurately and timely while maintaining communications with the business.
CollabNet TeamForge Is an efficiency life-cycle management product that helps my team meet business objectives by quickly delivering quality software, documenting projects in a smart and organized way and updating project status to senior management.
CollabNet TeamForge Subversion meets developers needs for change management and improves overall software development process in all phases of software lifecycle.
Paper-based change control processes that previously took weeks have been reduced to days, significantly improving operational efficiency and document turnaround times.
Custom-developed forms within MasterControl Quality Excellence have enabled data validation at the point of entry, which has substantially reduced input errors and deviations. This benefit, however, is dependent on internal developer resources, as the platform functions primarily as a host.
After 15 years of use, poor initial implementation and software limitations created lasting technical debt. System migrations to resolve these issues is still ongoing after years of manual efforts, and unmet functionality continues to impact productivity, forcing additional software purchases to address gaps.
