Digital River vs. Exactly.com vs. Priority Rerun

Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.

Good for online businesses to be able to track incoming payments in various currencies. These payments can be in small or large amounts and they can be recurring to easily create invoices for customers

Incentivized

Rerun is great for any business that invoices or bills clients on a recurring schedule of any sort, whether that be daily, weekly, monthly, annually, and so forth. I wouldn't recommend it for businesses that just want to run a credit card now and then. This is made to assist with subscriptions, memberships, or any recurring service types. This also works well for delinquent accounts, you can get them set up on an automatic payment plan they can afford to pay down outstanding invoices.

Incentivized

• Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
• The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
• Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.

• Simple UI
• Easily understand the stages of the transfer

Incentivized

• Automatic debits of payments on the schedule that I want.
• Handling one time payments with ease
• Being able to the payments either by ACH or credit card

Incentivized

• Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
• They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.

Incentivized

• Mobile app has crashed several times in the past
• Support is not in North America

Incentivized

• Honestly, this is the only software I have used for automation of recurring payments. So far, I haven't had any issues for how I use it. Others who use it more in-depth may find areas for improvement.

Incentivized

N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.

Good support! We haven't had any issues so far that have been terribly bad. Only recommendation is to have support in North America as well.

Incentivized

We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River

The service with Exactly has been great, as well as the easy to understand UI. We haven't had many issues with Exactly on our team! The best thing about Exactly is that we can set up recurring payments in various currencies

Incentivized

We selected Rerun over Bill.com as it was less expensive and has a much better interface than Bill.com. There are no per user fees like Bill.com, which allows me to invite team members in to help with managing the payments. The interface is much easier to work with and manage vs Bill.com.

Incentivized

• Definitely positive impact in local markets
• Positive impact in email marketing
• Some positive experience with tailoring it for our business objectives

Incentivized

• Save time on transferring and tracking payments
• Accepting various currencies from customers all over the world

Incentivized

• It's been amazing! I started using it for delinquent accounts and it worked so nicely that I decided to start billing my clients monthly vs hourly. The software itself doesn't cost anything, they only charge merchant fees and per-transaction fees. I would be paying these to accept credit cards anyway, so it is 100% worth it. Plus, it has saved me time on bookkeeping and collections, which allows me to have more billable time. It has helped me take my business from a time-based billing system to a value-based billing system.

Incentivized