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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Digital River

    Score3 out of 10
    N/ADigital River Global Commerce offers cloud commerce tools and services for selling digital and physical products across global online markets, handling taxes, regulations, payments, e-marketing and more.N/A

    Ibexa DXP

    Score8.1 out of 10
    N/AIbexa, headquartered in Oslo, helps B2B companies to stay relevant and succeed by transforming traditional sales strategies into frictionless buying experiences, with their eponymous digial experience platform (DXP).

    $20,143.81

    per year

    Pricing
    Digital RiverIbexa DXP
    Editions & Modules
    No answers on this topic
    Ibexa Content - Bronze
    € 15,000
    per year
    Ibexa Experience - Bronze
    € 23,000
    per year
    Ibexa Content - Silver
    €26,000
    per year
    Ibexa Commerce - Bronze
    € 30,000
    per year
    Ibexa Content - Gold
    €37,000
    per year
    Ibexa Experience - Silver
    €40,000
    per year
    Ibexa Content - Platinum
    €50,000
    per year
    Ibexa Commerce - Silver
    €52,000
    per year
    Ibexa Experience - Gold
    €57,000
    per year
    Ibexa Commerce - Gold
    €74,000
    per year
    Ibexa Experience - Platinum
    €77,000
    per year
    Ibexa Commerce - Platinum
    €100,000
    per year
    Offerings
    Pricing Offerings
    Digital RiverIbexa DXP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Digital RiverIbexa DXP
    Considered Both Products
    Digital River
    No answer on this topic
    Ibexa
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Digital RiverIbexa DXP
    Online Storefront
    Comparison of Online Storefront features of Digital River and Ibexa DXP
    Feature
    Digital River
    5.6
    3 Ratings
    33% below category average
    Ibexa DXP
    -
    Ratings
    Product catalog & listings2.03 Ratings00 Ratings
    Product management2.03 Ratings00 Ratings
    Bulk product upload10.02 Ratings00 Ratings
    Branding5.03 Ratings00 Ratings
    Mobile storefront5.03 Ratings00 Ratings
    Product variations7.03 Ratings00 Ratings
    Website integration5.03 Ratings00 Ratings
    Visual customization5.03 Ratings00 Ratings
    CMS9.52 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Digital River and Ibexa DXP
    Feature
    Digital River
    7.4
    3 Ratings
    3% below category average
    Ibexa DXP
    -
    Ratings
    Abandoned cart recovery9.82 Ratings00 Ratings
    Checkout user experience5.03 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Digital River and Ibexa DXP
    Feature
    Digital River
    5.0
    3 Ratings
    50% below category average
    Ibexa DXP
    -
    Ratings
    eCommerce security5.03 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Digital River and Ibexa DXP
    Feature
    Digital River
    6.9
    3 Ratings
    11% below category average
    Ibexa DXP
    -
    Ratings
    Promotions & discounts9.82 Ratings00 Ratings
    Personalized recommendations6.02 Ratings00 Ratings
    SEO5.02 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Digital River and Ibexa DXP
    Feature
    Digital River
    8.2
    2 Ratings
    2% above category average
    Ibexa DXP
    -
    Ratings
    Multi-site management2.01 Ratings00 Ratings
    Order processing9.82 Ratings00 Ratings
    Inventory management10.01 Ratings00 Ratings
    Shipping10.01 Ratings00 Ratings
    Custom functionality9.32 Ratings00 Ratings
    Security
    Comparison of Security features of Digital River and Ibexa DXP
    Feature
    Digital River
    -
    Ratings
    Ibexa DXP
    9.0
    1 Ratings
    11% above category average
    Role-based user permissions00 Ratings9.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Digital River and Ibexa DXP
    Feature
    Digital River
    -
    Ratings
    Ibexa DXP
    8.0
    1 Ratings
    0% above category average
    API00 Ratings7.01 Ratings
    Internationalization / multi-language00 Ratings9.01 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Digital River and Ibexa DXP
    Feature
    Digital River
    -
    Ratings
    Ibexa DXP
    5.4
    1 Ratings
    27% below category average
    WYSIWYG editor00 Ratings7.01 Ratings
    Code quality / cleanliness00 Ratings5.01 Ratings
    Admin section00 Ratings7.01 Ratings
    Page templates00 Ratings3.01 Ratings
    Library of website themes00 Ratings2.01 Ratings
    Publishing workflow00 Ratings8.01 Ratings
    Form generator00 Ratings6.01 Ratings
    Web Content Management
    Comparison of Web Content Management features of Digital River and Ibexa DXP
    Feature
    Digital River
    -
    Ratings
    Ibexa DXP
    5.6
    1 Ratings
    17% below category average
    Content taxonomy00 Ratings9.01 Ratings
    SEO support00 Ratings5.01 Ratings
    Bulk management00 Ratings2.01 Ratings
    Availability / breadth of extensions00 Ratings6.01 Ratings
    Community / comment management00 Ratings6.01 Ratings
    Best Alternatives
    Digital RiverIbexa DXP
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Yext
    Score6.7 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Digital RiverIbexa DXP
    Likelihood to Recommend
    3.0
    (7 ratings)
    8.1
    (7 ratings)
    Likelihood to Renew
    8.3
    (4 ratings)
    8.6
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    7.6
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Digital RiverIbexa DXP
    Likelihood to Recommend
    Digital River
    Well suited if you are wanting to implement a solution with minimal staff or resources to support a large project such as E-Commerce software delivery.
    Read full review
    Ibexa
    I always recommend Ibexa DXP to my fellows. The only scenario that I would not recommend it is if the site is either too small, too simple, or that they simply cannot afford to stand it up properly.
    Read full review
    Pros
    Digital River
    • Digital River's email marketing arm has always been top notch. They are very connected with their customers, quick to alert us to any problems they are experiencing and respond if we bring something to their attention.
    • The Global Commerce platform has grown leaps and bounds in the last few years. Its great having a cloud based ecommerce platform that can be accessed securely from any computer in the world.
    • Worldwide payments continues to be a Digital River strong point. They are continually investigating and and doing the work necessary to new countries and locales to their platform.
    Read full review
    Ibexa
    • Content Taxonomy: Content is managed in a tree. Though taxonomy vs folksonomy is a near-religious debate among professionals, clients seeing the system for the first time just seem to "get it" more often.
    • Content Flexibility: Common content types such as blog posts and articles are available out of the box. However, customizing these and creating new content types is very easy.
    • Developer Friendly: Developers need only a little PHP experience to get started. Of course being an expert doesn't hurt and opens the door for the development of custom modules.
    Incentivized
    Read full review
    Cons
    Digital River
    • Their flexibility and customizability are lacking. Changes to our cart or store require a lot of lead time discussions and development time.
    • They have many strange UI implementations for things. One search bar is a wildcard match, while another is a string match. One setting might break your product, or be editable once, but you cannot change it after that one time.
    Incentivized
    Read full review
    Ibexa
    • Limited partners when you compare to other solutions (WordPress, Drupal, etc). It took us a while to find a solid, trusted developer.
    Incentivized
    Read full review
    Likelihood to Renew
    Digital River
    N/A I wasn't the person that implemented or recommended Digital River. But from an eCommerce standpoint I liked the organization overall and would recommend it.
    Read full review
    Ibexa
    Very happy with current relationship and websites
    Incentivized
    Read full review
    Usability
    Digital River
    No answers on this topic
    Ibexa
    It is quite easy to navigate through the backend and also, you can directly work in frontend view. Dynamic content can be created on the fly. Their Landing page features are awesome. You create a page by drag & drop.
    Read full review
    Support Rating
    Digital River
    No answers on this topic
    Ibexa
    They are directly reachable and help you to deal with other services, e.g. if would like to set up a CDN for China or if you would like to integrate a tool like HubSpot. If there is anything you are missing, they help you to find a workaround until they can deliver such items - like local language versions.
    Read full review
    Implementation Rating
    Digital River
    No answers on this topic
    Ibexa
    The partner selected makes a significant impact on the usability and experience
    Incentivized
    Read full review
    Alternatives Considered
    Digital River
    We evaluated our ability to expand internationally with our current e-commerce platform and decided we could get to market faster with Digital River
    Read full review
    Ibexa
    eZ Publish isn't as large in community size and number of installations as other content management systems. However, it's just as capable and met our needs:
    • Developers, system administrators, and project manager can all speak the same language during the development and maintenance cycles of a site.
    • End-user training is very straight-forward.
    • Vendor support is available.
    • Client IT departments can access if need (developers/designers/sysadmins).
    • The community is there (forums) and there are solid contributions (extensions) from both the vendor and the community.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Digital River
    No answers on this topic
    Ibexa
    We’ve priced other enterprise products and found Ibexa DXP to be a bit more expensive. However, not enough to dissuade us from staying with the product.
    Read full review
    Professional Services
    Digital River
    No answers on this topic
    Ibexa
    The partner ecosystem is small. However, we've worked with two Ibexa partners over the last 10 years. They were very skilled. They were great companies. We've interviewed other Ibexa partners in North America. We found them all to be professional with solid resumes.
    Read full review
    Return on Investment
    Digital River
    • Definitely positive impact in local markets
    • Positive impact in email marketing
    • Some positive experience with tailoring it for our business objectives
    Incentivized
    Read full review
    Ibexa
    • Common knowledge: By making eZ a core offering, developers, system administrators, and project managers were able to communicate with each other effectively.
    • Training: Due to its content taxonomy, end-user training often went well.
    • Support: In our case, we had Gold support from eZ Publish which saved time and helped with customizations.
    Incentivized
    Read full review
    ScreenShots