DigitalOcean Droplets vs. GoDaddy

DigitalOcean Droplets are the best choice for developers teams that need reliable Linux servers to deploy their projects, the ability to create a droplet for testing purposes then destroy it, and only get charged for the few hours used makes the chances of messing up very slim. DigitalOcean Droplets is a great solution because the servers are scalable and the process of adding more resources like CPU or RAM to an existing droplet takes only a few minutes and once a server is scaled up it can also be scaled down if necessary which is perfect for supporting a temporary peak in traffic for example.

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Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.

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• Simplicity to scale services--the interface is very quick and effective to use
• Reliability--this is key for us, as any downtime effects our reputation
• Keeps the costs down--hosting our own equivalent infrastructure would cost a lot more

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• Registering a domain - I've found their site to be the easiest to navigate
• Website builder - their website builder is user friendly
• Email hosting - easy to set up and use, wether in an email app or online email.
• Wordpress hosting - I have multiple wordpress sites I use under one account
• Their customer service is always very helpful and easy to contact.

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• In terms of an availability zone, they have limitations not available in most of the geographical locations.
• No live support is available which can cause problem if you have outage.
• Number of service is quite limited.

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• Support agents are woefully undertrained, even in knowledge of their own products.
• Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
• There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.

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We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service

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Other platforms dashboard console is more difficult to use. DigitalOcean's dashboard is clean, simple, and straightforward

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Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.

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I think a lot of companies can learn from GoDaddy's support team. I have found:

• Chat or phone support is almost always available.
• Their agents are friendly and helpful.
• Their agents seem to care and be knowledgeable about a wide range of issues.
• I rarely have to escalate my problem to get the support that I need.
• If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.

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DigitalOcean Droplets is continuously evolving to be more and more powerful. It has great features and has low cost options, which is really great for developers. Its CDN, Loadbalancer, etc. make it a good place to host a high-traffic application. Moroever, DigitalOcean Droplets has a nonprofit program that helps nonprofit sites to run their infrastructure, which is tremendous and no competitor of DigitalOcean Droplets does that.

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We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.

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• Digital Ocean has been great helping us move web apps to the cloud
• Digital Ocean has been really helpful when hiring contractors
• The interface could use some work, but overall its not terrible

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• GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
• Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.

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