TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Diligent Boards

    Score8.7 out of 10
    N/AToday’s directors need fast, informed decision-making and seamless governance workflows. Diligent Boards automates board and committee meeting creation, streamlines preparation and enhances collaboration with secure, integrated tools. More broadly, Diligent solutions provide a growth trajectory on the path to good governance and bundle capabilities that support the evolution of forward-looking boards and leadership teams. Save time by digitizing meeting materials and…N/A
    Pricing
    Diligent Boards
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Diligent Boards
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional DetailsDiligent Board Plans include... Essential: Built for organizations looking to embrace governance best practices and digital transformation Pro: Built for organizations that are looking to embrace end-to-end security around key governance processes like board meeting preparation, communication, and questionnaires. Enterprise: For high performing boards looking to maximize effectiveness of committees and prepare for proxy season.
    More Pricing Information
    Community Pulse
    Diligent Boards
    Considered Both Products
    Diligent Corporation
    Chose Diligent Boards
    We only use Diligent Boards.
    Incentivized
    Chose Diligent Boards
    Been a customer for over 10 years since I've compared. We moved away less than 2 years from implementing the old portal. Been happy ever since.
    Incentivized
    Chose Diligent Boards
    I have not used anything other than Diligent Boards.
    Incentivized
    Chose Diligent Boards
    Diligent Boards, light years ahead of BoardPaq. There’s no comparison for how much easier Diligent Boards is to use.
    Incentivized
    Chose Diligent Boards
    I am not able to provide a comparison at the present time. It was not recent that I have had experience using the other product. This was several years ago and when I worked for a different organization.
    Incentivized
    Chose Diligent Boards
    It’s overall great work supporting us and collecting the minutes and time of all agendas, it’s supporting me with how I complete my work, and so forth.
    Incentivized
    Chose Diligent Boards
    BoardEffect has been very instrumental in helping our boards and committees.
    Incentivized
    Chose Diligent Boards
    Again. Civic plus. Yours is easier. To add, remove, and relocate items and Civic classes, bulk gear, then board dots. Also if the class doesn’t have the same feature that you do.
    Incentivized
    Chose Diligent Boards
    Migrating
    Incentivized
    Chose Diligent Boards
    Went from Board Docs and did not feel a better option than Community.
    Incentivized
    Chose Diligent Boards
    I haven't worked with anyone else. I was responsible to look for a board application that would work best for our board and executive management. I had it down to 3 different companies and I chose Diligent Boards because of the simplicity of the layout. Easy to map it out. …
    Incentivized
    Chose Diligent Boards
    None of the other products I have looked at have the ability to link papers across books so they have all been dismissed by me.
    Incentivized
    Chose Diligent Boards
    Our CISO and governance executive explored options and decided Diligent was a good balance of functionality, cost and security.
    Incentivized
    Chose Diligent Boards
    Diligent Boards has superior functionalities to both of these, however, for organisations which have only a few subsidiaries, Diligent may prove too expensive as it is geared towards larger companies.
    Incentivized
    Chose Diligent Boards
    Have not used other systems
    Incentivized
    Chose Diligent Boards
    None.
    Incentivized
    Chose Diligent Boards
    We have reviewed all credible products in the market as we prepare to exit our diligent relationship. Although some products were stronger than others, I would have chosen any one of them over Diligent. They are all lower cost and better.
    Incentivized
    Chose Diligent Boards
    BoardPAC doesn't have the same features. And doesn't allow as much functionality as Diligent. We also have Directors who utilise Diligent across the different Boards they sit on, and this allows them to use one application to access all their information, thereby streamlining …
    Incentivized
    Chose Diligent Boards
    This was the first time we've used an app for our board.
    Incentivized
    Chose Diligent Boards
    Diligent Entities is already great, as I used it before Diligent Boards, and it was very helpful and very cost-effective as a product provided to my previous team that used it. So I can only vouch for the platform and note that Diligent Boards is also fantastic. It certainly is.
    Incentivized
    Chose Diligent Boards
    It provides better features than competitors.
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    108 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    110 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    73 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    79 Answers
    User Ratings
    Diligent Boards
    Likelihood to Recommend
    8.6
    (112 ratings)
    Likelihood to Renew
    8.8
    (10 ratings)
    Usability
    8.6
    (42 ratings)
    Availability
    9.1
    (2 ratings)
    Performance
    9.1
    (2 ratings)
    Support Rating
    8.3
    (78 ratings)
    Online Training
    9.6
    (3 ratings)
    Implementation Rating
    9.1
    (6 ratings)
    Configurability
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    Ease of integration
    9.1
    (2 ratings)
    Product Scalability
    9.1
    (2 ratings)
    Professional Services
    9.1
    (1 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    User Testimonials
    Diligent Boards
    Likelihood to Recommend
    Diligent Corporation
    We had a meeting and after the meeting, additional information was added to the book and it was easy to navigate just the information that was update. This made it efficient when we had a follow-up meeting to discuss the updates and be able to reference the updated information. This allowed us to have an effective meeting with a purpose.
    Incentivized
    Read full review
    Pros
    Diligent Corporation
    • The confidential sandbox is a must, and Diligent Boards provides that environment. Most of the info we put on the diligent board is not downloadable and printable.
    • It is very easy to make notes, highlights important info and bookmark pages. I used these functions all the time.
    • Its excellent organization features.
    Incentivized
    Read full review
    Cons
    Diligent Corporation
    • not so easy to handle access when we have to arrange a specific, non-standard set up of access: sometimes we have to limit the access to one or few of the members of a particular book
    • calendar function will be useful, but it is an additional cost
    • flexible view options: vertical vs. horizontal
    Incentivized
    Read full review
    Likelihood to Renew
    Diligent Corporation
    We find the Boards portal to be an effective tool for our board meeting documents. It is user friendly and allows for amendments, additions as needed without compromising documents that have already been uploaded. Additionally, our Board members are comfortable with the platform and confident in their ability to navigate it.
    Incentivized
    Read full review
    Usability
    Diligent Corporation
    Again, it is a very easy program to use. What would I change… There’s some features in the agenda that I would like to have. The ability to add different bullets underneath items. the ability to do an AYE vote. Because sometimes they don’t individually vote, my superintendent or School Board chair will say I’ll say hi or I’ll say, and it would be really nice to have a button that automatically fills for that.
    Incentivized
    Read full review
    Reliability and Availability
    Diligent Corporation
    Diligent helpdesk (Team Topaz) is a click away, their response is very quick
    Incentivized
    Read full review
    Performance
    Diligent Corporation
    Quick service, specially on loading.
    Read full review
    Support Rating
    Diligent Corporation
    The turnaround time is great, and the customer support team usually resolves queries in one go. However, customer support can improve by suggesting additional helpful activities to improve user experience, rather than limiting it to the specific requests made. Overall, it has been a positive experience with the customer support team.
    Incentivized
    Read full review
    Online Training
    Diligent Corporation
    Comprehensive. I didn’t feel like I was confused or didn’t have the knowledge to begin using Diligent Boards immediately
    Incentivized
    Read full review
    Implementation Rating
    Diligent Corporation
    easy implementation process
    Incentivized
    Read full review
    Alternatives Considered
    Diligent Corporation
    Diligent Entities is already great, as I used it before Diligent Boards, and it was very helpful and very cost-effective as a product provided to my previous team that used it. So I can only vouch for the platform and note that Diligent Boards is also fantastic. It certainly is.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Diligent Corporation
    the pricing is quite steep and if you under-utilise some products it becomes a loss to you as the user.
    Incentivized
    Read full review
    Scalability
    Diligent Corporation
    It is really worth it.
    Read full review
    Professional Services
    Diligent Corporation
    Diligent's professional services have been reliable
    Incentivized
    Read full review
    Return on Investment
    Diligent Corporation
    • Ease of dissmeniation and administration of packages (errors can be easily corrected)
    • Directors can read packages from anywhere in the world at any time. It makes prep for Dircetors a lot easier
    • Keeping records of meetings, doing searches for information has become easier and less time consuming
    Incentivized
    Read full review
    ScreenShots

    Diligent Boards Screenshots

    Screenshot of collaboration on sensitive documents across the organisation in preparation for the board meeting, while safeguarding information in Diligent’s secure ecosystem.Screenshot of an additional layer of security to known processes with key integrations like Microsoft 365. Documents can be shared and users can collaborate with both internal and external stakeholders.Screenshot of the centralized platform where users can take, record, review and share minutes.Screenshot of board evaluations and questionnaires.Screenshot of D&O questionnaire requirements, which are managed in a single application experience.Screenshot of communication with leadership teams. This occurs in real-time on an encrypted, uncluttered channel to signify importance and urgency.