Diligent Review.
August 19, 2025

Diligent Review.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Diligent Boards

Diligent is used to create meeting packs for boards and committees. It creates a one-stop centre for accessing and disseminating information.

Pros

  • Creating meeting packs.
  • Circulating meeting packs.
  • Serving as a repository for documents.

Cons

  • Diligent should use AI to predict agenda items based on existing precedents.
  • Meeting for book creation.
  • Reading room.
  • Polling functionality.
  • Diligent has helped increase engagement levels of the various governing bodies.
The turnaround time is great, and the customer support team usually resolves queries in one go. However, customer support can improve by suggesting additional helpful activities to improve user experience, rather than limiting it to the specific requests made. Overall, it has been a positive experience with the customer support team.
Diligent’s robust security protocols have significantly enhanced our confidence in managing sensitive board materials. Their proactive alerts, verification systems (including sms alerts), and responsive support have helped reduce risk exposure. This vigilance has strengthened our governance processes and ensured secure, compliant handling of confidential information. It has been an overall positive experience.
None.

Do you think Diligent Boards delivers good value for the price?

Yes

Are you happy with Diligent Boards's feature set?

Yes

Did Diligent Boards live up to sales and marketing promises?

Yes

Did implementation of Diligent Boards go as expected?

Yes

Would you buy Diligent Boards again?

Yes

Diligent is great as a repository for board information. Diligent can adopt AI for improving user experience in creating an agenda, etc.

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