Diligent One Platform offers a unified solution for Governance, Risk, and Compliance (GRC) management, providing a comprehensive overview of risks and insights in one place.
N/A
Osano
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
As privacy regulations evolve, organizations are grappling with an increasingly complex web of state and global privacy laws. This isn't just a challenge for compliance teams; it’s a company-wide issue, with regulators imposing over $1 billion in fines in 2024 alone, not to mention customers becoming increasingly litigious over biometric data, cookies and tracking technologies. Osano simplifies privacy compliance for organizations worldwide, empowering privacy professionals to turn a…
$199
per month 3 domains, 2 users, 30,000 Monthly Visitors
Diligent Community is well suited for entities in the public sector who need to comply with the Brown Act. Diligent One Platform is not well suitable for those who are not tech savvy. Board members who are older and do not use the Diligent One Platform frequently, are not comfortable using some of the functionality - such as voting - so it still needs to be done on the back-end.
Osano is well-suited for startups and small-to-medium-sized enterprises (SMEs) due to its low cost and excellent service. The customer support is also commendable. It consistently notifies you of missing privacy policies or cookie compliance issues on your webpage. Additionally, it requires mandatory two-factor authentication (2FA) at login, enhancing security.
Enhance business compliance by maintaining records and documents for all our processes and reports, which allows us to not worry about training new people in case resources are transferred.
We integrated risk assessment tools and business continuity plans, which allowed proactive identification and mitigation of potential business risks.
It helped to secure communication channels with confidential discussions and document sharing among team members and leadership.
I give it a 7. It has had a significant impact on the GRC department in terms of efficiency and effectiveness. At the start it took some time to tailor it to our unique business needs and to set up all our requirements. I would say the superpower of the tool is really here, in terms of time saving in report prep and manual testing. We have really used the control self assessment ability to have a strong impact on the business which helped to improve the internal control culture across the business. The dashboarding abilities had limitations for us and we created our own internal dashboards more suited to our operational needs. There is a steep learning curve for the admin roles who manage the system but I assume this will be the case for most of these types of systems. On the opposite side the end user usability is very good and easy to grasp.
HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.
We’re pretty satisfied with the implementation offering and the reading experiences provided. With our quarterly audits, this tool has made the task much more accessible. The outcome of version control of documents is easy to accomplish, and gathering all the records in one place makes it more accessible.
I'm excited about diligent due to the fact that they provide many tools to support compliance through use of analytics and testing processes. We also use FloQast, for which I'm an advocate for, however I'm not sure they have expanded yet to support analytics and testing. I don't have any further experience with other products
I prefer Osano over others for it's easy of configuration and flexibility to adjust language dynamical and legal requirements dynamically based on user device and/or location. Plus easily add team members to help manage the various parts of the software make this a one stop shop solution for our business.
A lot of time and efficiency has been saved for my team as we continue to find different ways to automate tests, continuous monitoring projects, etc. We have been able to shift our focus on enhancement projects that previously had been on the back burner until we had switched to the Diligent One Platform.
