Dimensional Insight vs. GoodData

Well suited - as stated before - allows user to answer their own questions.

Incentivized

GoodData is well suited for classic business intelligence and data analytics solution involving visually driven content using charts and graphs. It's rich collection and drillable interactions make it perfect for embedded analytics where application workflow is tied to analytics. However, GoodData may not be ideal or appropriate for such solutions that require lot of textual content to be displayed with the help of tabular visuals, particularly in regulated industries where the key is in the details. This is all tied to the platform limits that force the default layout to pre-filter

Incentivized

• The product is excellent!
• Experienced DI Consultants with a broad knowledge in both, product and client data.
• Customer service and technical support is always available; very professional and investigate reported issues until resolved.

Incentivized

• GoodData provides advanced analytics for predictive modeling. This assists in identifying potential issues before they arise, and making proactive decisions.
• GoodData prioritizes data security and compliance, providing features that help IT firms like ours adhere to regulatory requirements.
• GoodData gives high customization dashboards, allows us professionals to create tailored view of KPI.

Incentivized

• Some screens are not adjustable for sizing.
• Better capability to import from a spreadsheet.

Incentivized

• Good Data is already have certain customizable options. However, having more flexibility in customizing reports and dashboards & control over the visual aspects would enhance the overall user experience.
• To make Good Data even more powerful tool, improving the speed and responsiveness of the tool, especially during data-intensive tasks, would be a significantly helpful.
• For new users, the interface can be made more user friendly which would promote easy navigation through features of tool.

Incentivized

Because gooddata really helps us in processing data to make reports or dashboards. So we are very satisfied when we use it. What we like is the flexible use of charts. We change at will the use of charts to display in reports or dashboards. Thank you Gooddata for helping companies like us who need flexibility in usage

Incentivized

Navigation thru the Diver portal is simple; some users have trouble but it also depends on how the analysts build models and present the reports with quickviews selections and report layouts. I am aware of DI capability to access reports thru mobile devices but I have not experience it first hand.

Incentivized

From a customer perspective it is incredibly usable. We have more users building their own reports that would normally need custom work from our support team. The back end can be daunting when trying to configure things like new data elements or push changes to a report to all existing customers.

Incentivized

We are approximately one month since go-live. There has been one short outage.

I'm generally impressed with how fast it reflects so much data.

Incentivized

Support is always quick to answer and good to deal with.

Incentivized

Support team has been highly responsive and helpful from our first initial deployment to present day. They engage and work with us. know when to escalate for more challenging problems. They also follow up. Overall have had a very good experience with support

Incentivized

Petr was a rock star - patient, knowledgeable, clear and easy to work with.

GoodData implementation team was professional and courteous

I don't have direct experience with the first time DI was implemented but on subsequent upgrades there have been positive experiences with support and seamless transitions to avoid users discomfort.

Incentivized

Implementations are hard and we had limited technical resources. We relied too heavily on GD care team. When we found technical gaps, they weren't simple to overcome

Incentivized

Dimensional Insight is a lot easier to design and use. User interface is much more intuitive.

Incentivized

GoodData comparing to other platform is very easy to use, customer support and on-boarding support. Set of features, speed of integration in our platform. Also great benefit for us was very competetive pricing.

Incentivized

We now have hundreds of customers on multiple product lines. It's very flexible and we can troubleshoot ourselves.

Incentivized

• Increased efficiency - very positive.
• Sales Reporting is Interactive and Light Years ahead of previous solution.

Incentivized

• GoodData helped me while making a decision of our marketing spend, next month we got 3X ROI back on a $100,000 a spend.
• I initially was very dicey about the analytics and reports we see, but now I can make my every dollar investment decisions based on it.
• Along with our growing data needs, it allow us to handle increased data volumes as well.

Incentivized