What users are saying about
2 Ratings
17 Ratings
2 Ratings
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Score 9.7 out of 100
17 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

DirectLync

Girls PACT receives regular compliments on its website! The audience for our website is potential donors. DirectLync nailed it! The design is clean, modern, professional, user friendly, intuitive and really represents our brand. They gave us some great coaching and guidance as we were creating and preparing content. It was a really fun project!
Michelle Shegda | TrustRadius Reviewer

SendPulse

SendPulse is great if you want to connect with your list on a more personal basis, and making sure that your email reaches your subscriber when it is best for him/her. You can also use the SMS function (though I haven't used it yet). Let's say you have clients and want to send a message to them automatically on their birthday, SendPulse allows you to do that. It allows you to add in specific fields that are relevant to you, in order to customise your messaging as much as you want and need.
Audrey Sourroubille Arnold | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

DirectLync
8.5
SendPulse
7.8
Email deliverability reporting
DirectLync
8.0
SendPulse
8.0
List management
DirectLync
9.0
SendPulse
7.5
WYSIWYG email editor
DirectLync
SendPulse
8.4
Dynamic content
DirectLync
SendPulse
7.1
Ability to test dynamic content
DirectLync
SendPulse
8.0
A/B testing
DirectLync
SendPulse
7.3
Mobile optimization
DirectLync
SendPulse
8.4
Triggered drip sequences
DirectLync
SendPulse
7.3

Reporting & Analytics

DirectLync
SendPulse
7.9
Dashboards
DirectLync
SendPulse
7.9
Standard reports
DirectLync
SendPulse
8.4
Custom reports
DirectLync
SendPulse
7.5

Pros

DirectLync

  • DirectLync is knowledgeable in their field, which saves us time (and money).
  • They have a creative team onsite to answer questions promptly.
  • Regularly updating products and services to better serve its customers.
Michelle Shegda | TrustRadius Reviewer

SendPulse

  • One of the best features of this software is its user interface. I found it very intuitive.
  • It has sms feature also which is a great add-on to this software.
  • It has live chat support feature. And I find it very helpful when i find any technical problem.
Anonymous | TrustRadius Reviewer

Cons

DirectLync

  • Girls PACT is located in Los Angeles. Newsletters are scheduled for PST, yet distributed on EST. It’s an odd glitch and may be a user error.
Michelle Shegda | TrustRadius Reviewer

SendPulse

  • In the email editor they should include text separator. I can not put any separator between two lines in the same box. And sometimes the unavailabilty of this feature make my e-mails slightly less attractive.
  • They should include image editor in Drag & Drop Edition option so that users can edit their images there itself.
  • Campaign approvals take long time.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

DirectLync

No score
No answers yet
No answers on this topic

SendPulse

SendPulse 9.1
Based on 1 answer
Because I love how easy and intuitive SendPulse is.
Audrey Sourroubille Arnold | TrustRadius Reviewer

Usability

DirectLync

No score
No answers yet
No answers on this topic

SendPulse

SendPulse 8.2
Based on 1 answer
I find that overall SendPulse is very intuitive to use and the support is there to help you out in case you don't find how to do what you wish to do. The drag and drop functionalities make it easy to create the newsletters you want. Every field is explained and small tutorials are included to show you how to create a new template, newsletter, etc. which makes it very easy to use.
Audrey Sourroubille Arnold | TrustRadius Reviewer

Support Rating

DirectLync

No score
No answers yet
No answers on this topic

SendPulse

SendPulse 9.1
Based on 1 answer
Every time I contacted the support team with a question or a problem, they were very fast in replying and helping me out solve it. Usually latest within 10 minutes I would receive a first answer, and the problem would get solved on the same day.
Audrey Sourroubille Arnold | TrustRadius Reviewer

Implementation Rating

DirectLync

No score
No answers yet
No answers on this topic

SendPulse

SendPulse 8.2
Based on 1 answer
When implementing SendPulse, it is a good idea to have a transition phase where you still use both systems, in case anything goes wrong.
Audrey Sourroubille Arnold | TrustRadius Reviewer

Alternatives Considered

DirectLync

No answers on this topic

SendPulse

Its integration with sms facility and Viber makes it different from others.To be very honest I use all three facilities depending upon the content which i need to communicate to my subscribers. I use SendPulse more frequently because of its richness. And it delivers good results for my organisation as well.
Anonymous | TrustRadius Reviewer

Return on Investment

DirectLync

  • DirectLync has saved our marketing budget thousands of dollars! They have been so generous supporting the marketing needs of Girls PACT, a nonprofit organization.
Michelle Shegda | TrustRadius Reviewer

SendPulse

  • Tapping NRI clients with this software helps me in generating good revenue in last financial year.
  • I grow my NRI database by 60 in last year. And this software played a major role in doing so.
  • It made brand building very easy among my clients.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

DirectLync

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

DirectLync Editions & Modules

Edition
Basic$201
Essential$991
Pro$2491
Premium$5991
  1. Month
Additional Pricing Details

SendPulse

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

SendPulse Editions & Modules

Additional Pricing Details
Pricing starts from $9 a month and depends on the number of messages you send.

Rating Summary

Likelihood to Recommend

DirectLync
10.0
SendPulse
8.4

Likelihood to Renew

DirectLync
SendPulse
9.1

Usability

DirectLync
SendPulse
8.2

Support Rating

DirectLync
SendPulse
9.1

Implementation Rating

DirectLync
SendPulse
8.2

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