TrustRadius
Rich and effective tool to communicate with your customers virtually.
https://www.trustradius.com/email-marketingSendPulseUnspecified8.115101
No photo available
September 27, 2018

Rich and effective tool to communicate with your customers virtually.

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with SendPulse

As the head of sales and marketing department I use this software along with my team. I basically use it to inform our customers about ongoing real estate news and upcoming real estate investments.Sometimes I use it to generate quality leads for business revenue. With various integrated applications of this software I am able to filter out my current data which can be utilize for future marketing activities.
  • I feel its User Interface is one of the strengths. It is very simple to operate. It is not necessary for any user to have good knowledge of newsletters design or e-mailer design to make a good and informative e-mail design on this software.
  • Its technical ability to send user's campaign to customer's Inbox is something which one can rely on. Its deliver-ability is almost 100 percent.
  • It gives detailed analysis of any campaign. And this feature is very necessary for any software to help its users to understand the outcome of that email activity. SendPulse is awesome in this feature. It gives you detailed statistics to analyse your campaign. Users can download these statistics in PDF and Excel format also.
  • I like its Drag and Drop function to design e-mailers but it lacks in some functionalities. Foe example when I write two different contents in a same box I need a line to show separation between my contents in the same box but this feature is unavailable in SendPulse.
  • They should include more fonts. Every product or service needs different kind of fonts to make a right impact on customers. With limited option of fonts it restricts user's creativity.
  • It is good to have templates to give users some idea for designing campaigns but here SendPluse has nothing much to offer. They have very limited number of templates.
  • I found only positive impact on my business objectives till now. It helped me to grow my revenue by 300% in last 1 year.
  • SendPulse provides richness in my e-mail contents and that richness gives some premium quotient to my company as a brand.
  • It helped me to increase my subscribers from 2500 to 7000 in last 1 year.
Its integration with sms facility and Viber makes it different from others.
To be very honest I use all three facilities depending upon the content which i need to communicate to my subscribers. I use SendPulse more frequently because of its richness. And it delivers good results for my organisation as well.
It is very well suited for generating quality leads from your own data through e-mailers. Its SMS integration is very helpful to send SMS from the same software at the same time.
By implementing Push campaigns I can effectively communicate with my customers. When I want to give some small updates to my customers I give it through Push Notifications. It directly goes to customers devices.
Its integration of Viber is innovative but i find it less appropriate because of Viber's less usability.

SendPulse Feature Ratings

WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
8
Mobile optimization
9
Email deliverability
10
List management
9
Dashboards
9
Standard reports
10