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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DISA Global Solutions

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    DISA offers a range of background screening services and functionality, boasting 33 background check products, an online ordering system for access, customized product packages to suit the needs of various kinds of enterprises. These products include federal, state, and county-level checks, criminal and civil, education and previous employer verifications, DOT-specific checks, and related products (e.g. employment verification services).N/A

    SurePayroll By Paychex

    Score2.1 out of 10
    N/ASurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

    $29

    per month

    Pricing
    DISA Global SolutionsSurePayroll By Paychex
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DISA Global SolutionsSurePayroll By Paychex
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDISA provides customized package solutions so pricing varies based on the number of screens per year and the products added to the package.—
    More Pricing Information
    Community Pulse
    DISA Global SolutionsSurePayroll By Paychex
    Considered Both Products
    DISA Global Solutions, Inc
    No answer on this topic
    Paychex Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    38%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    44%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    44%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    38%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    56%
    Implementation went as expected
    9 Answers
    Features
    DISA Global SolutionsSurePayroll By Paychex
    Payroll Management
    Comparison of Payroll Management features of DISA Global Solutions and SurePayroll By Paychex
    Feature
    DISA Global Solutions
    -
    Ratings
    SurePayroll By Paychex
    1.4
    16 Ratings
    142% below category average
    Pay calculation00 Ratings2.516 Ratings
    Support for external payroll vendors00 Ratings1.012 Ratings
    Off-cycle/On-Demand payment00 Ratings1.09 Ratings
    Benefit plan administration00 Ratings1.27 Ratings
    Direct deposit files00 Ratings1.213 Ratings
    Salary revision and increment management00 Ratings1.212 Ratings
    Reimbursement management00 Ratings1.210 Ratings
    Best Alternatives
    DISA Global SolutionsSurePayroll By Paychex
    Small Businesses
    No answers on this topic
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    APS
    Score5.7 out of 10
    Enterprises
    No answers on this topic
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DISA Global SolutionsSurePayroll By Paychex
    Likelihood to Recommend
    9.0
    (1 ratings)
    1.0
    (27 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    1.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    DISA Global SolutionsSurePayroll By Paychex
    Likelihood to Recommend
    DISA Global Solutions, Inc
    DISA Global Solutions has great customer service response times and their representatives are knowledgeable. We did have a special case where the candidate had a couple of names and the Social Security Administration was not able to confirm his Social Security Number. It took DISA Global Solutions a couple of attempts to get this completed, but the representative was communicative and knowledgeable.
    Incentivized
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    Paychex Inc.
    We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
    Incentivized
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    Pros
    DISA Global Solutions, Inc
    • Results in a timely manner.
    • Customer service department is knowledgeable.
    • Online platform is user friendly.
    Incentivized
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    Paychex Inc.
    • Super easy interface - honestly running payroll couldn't be easier on their site.
    • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
    • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
    Incentivized
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    Cons
    DISA Global Solutions, Inc
    • The all reports screen, it would be useful to have them sorted by most recent at top automatically.
    • The Form SSA-89 instructions should be clear that it must be hand-signed and electronic signatures are not allowed.
    • The SSN Address Trace should be communicated more often to the company that it isn't being completed. Sometimes the pre-employment screening is pending for a couple of days when this is the only step missing because the candidate is not answering/responding. We need these candidates to start quickly and the few days the report is pending can affect us.
    Incentivized
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    Paychex Inc.
    • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
    • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
    • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
    Incentivized
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    Likelihood to Renew
    DISA Global Solutions, Inc
    No answers on this topic
    Paychex Inc.
    Very likely, easy to use, support system in place.
    Incentivized
    Read full review
    Usability
    DISA Global Solutions, Inc
    DISA Global Solutions platform is user-friendly on the candidate and company sides. There can be improvement on the All Reports screen where the reports are listed by date with the most recent at top. Also, the pending pre-employment reports that are waiting on the signed Background Consent form and the Form SSA-89 take a few clicks to get to. There should be an easier way to see the pending pre-employment screens that are awaiting forms.
    Incentivized
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    Paychex Inc.
    It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
    Read full review
    Support Rating
    DISA Global Solutions, Inc
    No answers on this topic
    Paychex Inc.
    SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
    Incentivized
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    Online Training
    DISA Global Solutions, Inc
    No answers on this topic
    Paychex Inc.
    They were awesome. They knew the system very well and could help me very much.
    Incentivized
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    Implementation Rating
    DISA Global Solutions, Inc
    No answers on this topic
    Paychex Inc.
    No, I can't think of any.
    Incentivized
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    Alternatives Considered
    DISA Global Solutions, Inc
    DISA Global Solutions has the fastest turnaround time and customer service compared to Checkr and HireRight. DISA Global Solutions has customizable options in creating packages specific to certain roles and management levels. The users don't have any issues when filling out their portions of the pre-employment screenings with DISA Global Solutions. As a company representative, DISA Global Solutions is overall the easiest platform to use, customize and is responsive.
    Incentivized
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    Paychex Inc.
    SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
    Incentivized
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    Contract Terms and Pricing Model
    DISA Global Solutions, Inc
    No answers on this topic
    Paychex Inc.
    In retrospect, I wouldn't change anything.
    Incentivized
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    Professional Services
    DISA Global Solutions, Inc
    No answers on this topic
    Paychex Inc.
    We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
    Incentivized
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    Return on Investment
    DISA Global Solutions, Inc
    • DISA Global Solutions has had a positive return on investment on our business as it's mainly quick process. It takes an average of 4 days before we get the completed pre-employment report.
    • We do have a few cases were it takes longer than 4 days, but that is due to pre-employment drug screenings and the lab delays.
    Incentivized
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    Paychex Inc.
    • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
    • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
    Incentivized
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    ScreenShots

    DISA Global Solutions Screenshots

    Screenshot of DISAWorks Dashboard